# Plex Windows desktop client does not use GPU transcoding on laptops

**URL:** <https://forums.plex.tv/t/plex-windows-desktop-client-does-not-use-gpu-transcoding-on-laptops/898189>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [December 7, 2024, 4:43pm UTC](https://forums.plex.tv/t/plex-windows-desktop-client-does-not-use-gpu-transcoding-on-laptops/898189 "2024-12-07T16:43:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![zhao\_fan\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/z/8baadc/32.png) [@zhao\_fan\_outlook\_com](https://forums.plex.tv/u/zhao_fan_outlook_com)\
**Post date:** [December 7, 2024, 4:43pm UTC](https://forums.plex.tv/t/plex-windows-desktop-client-does-not-use-gpu-transcoding-on-laptops/898189/1 "2024-12-07T16:43:03Z")

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I have a laptop with an Intel I9-14900 CPU and an Nvidia 4060 Laptop GPU. When I run the Plex Windows desktop client software, I find that the GPU used by Plex is Intel instead of Nvidia. I have tried to force Plex to use Nvidia GPU in the Windows display settings and the Nvidia control panel, but it didn’t work.

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**Author:** ![Thatgeeza](https://avatars.discourse-cdn.com/v4/letter/t/74df32/32.png) [@Thatgeeza](https://forums.plex.tv/u/Thatgeeza)\
**Post date:** [January 17, 2025, 6:39pm UTC](https://forums.plex.tv/t/plex-windows-desktop-client-does-not-use-gpu-transcoding-on-laptops/898189/2 "2025-01-17T18:39:46Z")

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I’m having exactly the same issue with a new I7 Lappy with an Nvidia rtx3050. Does anyone have any idea’s on how to resolve? TIA

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**Author:** ![jfreiman](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jfreiman/32/82584_2.png) [@jfreiman](https://forums.plex.tv/u/jfreiman)\
**Post date:** [January 18, 2025, 8:40am UTC](https://forums.plex.tv/t/plex-windows-desktop-client-does-not-use-gpu-transcoding-on-laptops/898189/3 "2025-01-18T08:40:36Z")

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Did either of you change Plex Media Server’s Transcoder Settings – not Windows or Nvidia control panel?

 ![image](https://global.discourse-cdn.com/plex/original/4X/7/3/9/73934fed6e407922143862f6b9d8dc0d2da77b29.jpeg)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 18, 2025, 8:40am UTC](https://forums.plex.tv/t/plex-windows-desktop-client-does-not-use-gpu-transcoding-on-laptops/898189/4 "2025-04-18T08:40:50Z")

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