# Plex won't add "The Last Dance"
**URL:** https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779
**Category:** Metadata & Adding Files
**Tags:** server-synology
**Created:** [July 8, 2020, 8:13pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779 "2020-07-08T20:13:09Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:13pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/1 "2020-07-08T20:13:10Z")
Server Version#: 1.19.5.3035
As the title says, Plex isn’t recognizing The Last Dance. The naming schema is correct, and I’ve tried the Plex Dance multiple times. Any other ideas?
---
### Author:  [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [July 8, 2020, 8:26pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/2 "2020-07-08T20:26:01Z")
Please share your naming & directory structure for the show.
This works on my server:
`/TV Shows/The Last Dance/The Last Dance - s01e01.mkv`
If you’re using .mp4 files, check the setting for Local Media Assets (LMA).
`Settings -> Server -> Agents -> TV Shows -> TheTVDB & The Movie Database`
Drag LMA to the bottom of the list of selected agents, then refresh the metadata for the show or library. Sometimes metadata embedded in MP4 files can interfere with Plex pulling information from online sources.
Plex Naming & Organizing Media documentation
[https://support.plex.tv/articles/categories/your-media/](https://support.plex.tv/articles/categories/your-media/)
---
### Author:  [@Orko](https://forums.plex.tv/u/Orko)
#### Post date: [July 8, 2020, 8:26pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/3 "2020-07-08T20:26:40Z")
What do you mean by “not recognizing” Is it listed as unmatched, does it match incorrectly or does it not get listed at all?
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:28pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/4 "2020-07-08T20:28:07Z")
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:28pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/5 "2020-07-08T20:28:24Z")
It’s not listed at all @Orko
---
### Author:  [@Orko](https://forums.plex.tv/u/Orko)
#### Post date: [July 8, 2020, 8:28pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/6 "2020-07-08T20:28:45Z")
That may be a permission thing one the filesystem level.
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:30pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/7 "2020-07-08T20:30:14Z")
Permission in the folder and file info is listed as read & write
---
### Author:  [@Orko](https://forums.plex.tv/u/Orko)
#### Post date: [July 8, 2020, 8:30pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/8 "2020-07-08T20:30:39Z")
Then it should at least show up “somehow” in the library, either matched incorrectly or unmatched.
Edit: the plex user needs read permissions, I assume you are running it under your own user?
---
### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [July 8, 2020, 8:31pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/9 "2020-07-08T20:31:34Z")
Orko’s remark about the permissions was not about how it shows up on your Mac but how it’s configured for the `plex` account on your Synology DiskStation!
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:31pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/10 "2020-07-08T20:31:39Z")
Even if I go to the homepage looking for recently added episodes, it’s not showing up there, even under a different series.
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:33pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/11 "2020-07-08T20:33:06Z")
Yes. No issues with other files’ permissions.
---
### Author:  [@Orko](https://forums.plex.tv/u/Orko)
#### Post date: [July 8, 2020, 8:35pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/12 "2020-07-08T20:35:20Z")
Are you running the plexserver on your Mac where the files are located?
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:35pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/13 "2020-07-08T20:35:42Z")
No, it’s running off the Synology.
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:36pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/14 "2020-07-08T20:36:27Z")
The files are also located on the Synology.
---
### Author:  [@Orko](https://forums.plex.tv/u/Orko)
#### Post date: [July 8, 2020, 8:37pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/15 "2020-07-08T20:37:59Z")
Still sounds like the plex user on your synology does not have read permissions on the folder and or files. Can you ssh into and check?
---
### Author:  [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [July 8, 2020, 8:38pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/16 "2020-07-08T20:38:53Z")
Copy one of the episodes into an Other Videos library.
Plex will not match it with any online info.
It should appear there without any issue.
---
### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 8, 2020, 8:41pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/17 "2020-07-08T20:41:18Z")
Please “Scan All Files” for the section.
Allow to complete.
Download and attach the logs ZIP please.
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 8:42pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/18 "2020-07-08T20:42:08Z")
I have to run out, but will circle back in an hour or two.
---
### Author:  [@da123kid](https://forums.plex.tv/u/da123kid)
#### Post date: [July 8, 2020, 10:05pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/19 "2020-07-08T22:05:07Z")
It appears to have been a permissions issue. Fixed. Thank you all for the help.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [October 6, 2020, 10:05pm UTC](https://forums.plex.tv/t/plex-wont-add-the-last-dance/611779/20 "2020-10-06T22:05:17Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.