# Plex won't load sidecar subtitles

**URL:** <https://forums.plex.tv/t/plex-wont-load-sidecar-subtitles/588094>\
**Category:** Metadata & Adding Files\
**Tags:** subtitles, server-truenas\
**Created:** [May 10, 2020, 5:28am UTC](https://forums.plex.tv/t/plex-wont-load-sidecar-subtitles/588094 "2020-05-10T05:28:30Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![pkg4133\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@pkg4133\_gmail\_com](https://forums.plex.tv/u/pkg4133_gmail_com)\
**Post date:** [May 12, 2020, 5:07am UTC](https://forums.plex.tv/t/plex-wont-load-sidecar-subtitles/588094/10 "2020-05-12T05:07:04Z")

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Thank you again @OttoKerner for all your help so far! Really appreciate it!

I did some digging in the logs and it looks like my issue was this one: [Agents not working](https://forums.plex.tv/t/agents-not-working/156168)  
I followed the solution there and added my private IP address to the `List of IP addresses and networks that are allowed without auth`.

The agents started working and my subtitles show up as well! However, when the agent started pulling all the metadata, it started pulling info in `dansk` as opposed to `english`. Any idea how I can get Plex to clear and pull all the metadata again, this time in the correct language?

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