# Plex won't start - 'error' message pop-up
**URL:** https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [October 21, 2024, 10:13am UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917 "2024-10-21T10:13:22Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@atishbk](https://forums.plex.tv/u/atishbk)
#### Post date: [October 21, 2024, 10:13am UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/1 "2024-10-21T10:13:23Z")
Migrated my server to a Beelink S12 Pro Mini PC. Migration was successful and working for about two days until I starting getting a pop-up ‘Error’ message. Tried reinstalling and using different installers but still have the same issue
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### Author:  [@dbirch](https://forums.plex.tv/u/dbirch)
#### Post date: [October 21, 2024, 10:53am UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/2 "2024-10-21T10:53:46Z")
Can you post your [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)
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### Author:  [@atishbk](https://forums.plex.tv/u/atishbk)
#### Post date: [October 21, 2024, 11:12am UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/3 "2024-10-21T11:12:25Z")
No logs from today, I have the logs from the fresh install on 19 October, but they don’t indicate any errors
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [October 21, 2024, 12:28pm UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/4 "2024-10-21T12:28:51Z")
Such an error message is typical if Plex server is looking for its [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) in a non-default location, but this location doesn’t exist (anymore).
If you changed the location to an external drive, this drive is now either absent or has changed its drive letter.
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### Author:  [@atishbk](https://forums.plex.tv/u/atishbk)
#### Post date: [October 21, 2024, 12:39pm UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/5 "2024-10-21T12:39:17Z")
Found the cause and solution - Registry was causing the issue, specifically the registry entry I copied across as per the guide. As you said, the new install was attempting to load a database at the old location. What is perplexing though is that it worked fine for 48 hours before encountering this issue
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [October 21, 2024, 12:42pm UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/6 "2024-10-21T12:42:21Z")
> [@atishbk](#):
>
> What is perplexing though is that it worked fine for 48 hours before encountering this issue
You may have started Plex server under a different Windows user account before. As you may have noticed, the registry data are in the USERS branch, and are therefore unique to each Windows user. If you imported the registry backup from the old machine while being logged into a different Windows account, it would only affect Plex while its running in this specific Windows account.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 19, 2025, 12:43pm UTC](https://forums.plex.tv/t/plex-wont-start-error-message-pop-up/892917/7 "2025-01-19T12:43:10Z")
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