# Plex won't update deleted content
**URL:** https://forums.plex.tv/t/plex-wont-update-deleted-content/771100
**Category:** Plex Media Server
**Tags:** server-windows, roku
**Created:** [January 16, 2022, 11:59am UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100 "2022-01-16T11:59:27Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [January 16, 2022, 11:59am UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/1 "2022-01-16T11:59:27Z")
Server Version#:1.25.3.5409.f11334058
Player Version#: Media Player, Roku
Hi,
For some reason my Plex server won’t remove the metadata of the files I delete. If I delete a complete folder with let say " Ozark SE01", it’s not on my drive anymore but Plex still shows it but says " file not available" ( In Plex media server, Plex media player and Plex for Roku).
Someone knows what to do ?? First time this happens to me. I did do a cleanup via Plex settings but files still show.
Thanks
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 16, 2022, 12:13pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/2 "2022-01-16T12:13:45Z")
First, [Edit your library](https://support.plex.tv/hc/en-us/articles/200289266-Editing-Libraries "Edit your library"),
go to the Add Folders tab
and verify that each of the folders listed in there are all
- still existent
- accessible by the Plex server
- not completely empty
Second, empty the library trash. [Emptying Library Trash | Plex Support](https://support.plex.tv/articles/200289326-emptying-library-trash/)
---
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [January 16, 2022, 12:28pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/3 "2022-01-16T12:28:29Z")
Hi,
Everything is in order but I do not have the empty trash options .
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 16, 2022, 12:30pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/4 "2022-01-16T12:30:48Z")
You are in the wrong place.
You can find “Empty Trash” in the context menu of each library.
---
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [January 16, 2022, 12:36pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/5 "2022-01-16T12:36:03Z")
Ok, done.
Restarted the server but the files still show. The drive are all online, the media that is really there plays just fine.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 16, 2022, 12:51pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/6 "2022-01-16T12:51:13Z")
> [@lalumart\_hotmail.com](#):
>
> Ok, done.
Done what?
---
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [January 16, 2022, 12:59pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/7 "2022-01-16T12:59:19Z")
Emptied trashcans in each library.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 16, 2022, 1:00pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/8 "2022-01-16T13:00:12Z")
And verifying the folders which are added to the library?
---
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [January 16, 2022, 1:01pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/9 "2022-01-16T13:01:08Z")
Yup, everything you asked is done.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 16, 2022, 1:01pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/10 "2022-01-16T13:01:54Z")
1. [activate debug](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ "activate debug") logging ( **not** ‘verbose’!)
2. quit Plex Server
3. wait 1 minute
4. start Plex Server
5. wait 5 minutes
6. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and attach them here
Or inspect them yourself. Take a look at the `Plex Media Server.log` file and seek for messages about database `corrupt` or `malformed`.
If you find these, you may have to repair your database.
> **[Repair a Corrupted Database | Plex Support](https://support.plex.tv/articles/repair-a-corrupted-database/)**
>
> Note: This article is for Plex Media Server version 1.23.2 and newer. If using an earlier version, see . Though...
---
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [January 16, 2022, 1:17pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/11 "2022-01-16T13:17:12Z")
Here you go. I took a look at the file you mentioned but did not find anything regarding corrupt or malformed database.
[Plex Media Server Logs\_2022-01-16\_08-11-14.zip](https://forums.plex.tv/uploads/short-url/2A4TkoMGzItVhPuYb6XDpBgpA8P.zip) (3.9 MB)
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 16, 2022, 2:44pm UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/12 "2022-01-16T14:44:20Z")
There are indeed no signs of datrabase corruption in your logs.
Leave the debug logging active for now.
1. which agent has been selected in the properties of your “tv shows” library?
2. please “scan library files” of the tv shows library (and _only_ this library). Leave it plenty of time to complete, then fetch again some logs.
side note: you should get rid of the remnants of all the now-defunct old Plug-Ins. [How do I find the Plug-Ins folder? | Plex Support](https://support.plex.tv/articles/201106098-how-do-i-find-the-plug-ins-folder/)
---
### Author:  [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)
#### Post date: [February 3, 2022, 11:23am UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/13 "2022-02-03T11:23:26Z")
Never found the problem so I deleted every file one by one via Plex. New files are not giving me any problems.
Thanks
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [May 4, 2022, 11:24am UTC](https://forums.plex.tv/t/plex-wont-update-deleted-content/771100/14 "2022-05-04T11:24:24Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.