# Plex won't update!

**URL:** <https://forums.plex.tv/t/plex-wont-update/938089>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web\
**Created:** [April 17, 2026, 6:56pm UTC](https://forums.plex.tv/t/plex-wont-update/938089 "2026-04-17T18:56:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Smothers\_Family](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Smothers\_Family](https://forums.plex.tv/u/Smothers_Family)\
**Post date:** [April 17, 2026, 6:56pm UTC](https://forums.plex.tv/t/plex-wont-update/938089/1 "2026-04-17T18:56:37Z")

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Server Version#:1.42.2.10156  
Player Version#:Not sure

Windows 11

When I log into Plex I see that the Plex Media Server has an update from Version 1.42.2.10156 to Version 1.43.1.10611 but when I download and install, nothing happens, even if I leave the plex alone for hours, if I click “Retry connection” it refreshes and says the same thing, saying I need to update to 1.43.1.10611!

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 17, 2026, 7:01pm UTC](https://forums.plex.tv/t/plex-wont-update/938089/2 "2026-04-17T19:01:43Z")

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- Stop/quit/end Plex Server with the tray icon
- deinstall Plex Server with the regular ‘Apps’ control panel of Windows  
(do **not** use 3rd party ‘Uninstaller’ software like Revo etc.  
do **not** use “Registry Cleaner/optimizer” software like CCleaner et al)
- for safety, reboot Windows
- download the installation exe of the newer version and install it. Ensure to select the 64bit version.

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<div class="post-metadata">

**Author:** ![Smothers\_Family](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Smothers\_Family](https://forums.plex.tv/u/Smothers_Family)\
**Post date:** [April 17, 2026, 7:36pm UTC](https://forums.plex.tv/t/plex-wont-update/938089/3 "2026-04-17T19:36:14Z")

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So after looking into this better, I uninstalled the windows Plex Media Server and installed Plex Media Server from Windows Store and it seems to have worked

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 16, 2026, 7:37pm UTC](https://forums.plex.tv/t/plex-wont-update/938089/4 "2026-07-16T19:37:12Z")

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