# Plexam & offline

**URL:** <https://forums.plex.tv/t/plexam-offline/586251>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [May 6, 2020, 8:30am UTC](https://forums.plex.tv/t/plexam-offline/586251 "2020-05-06T08:30:23Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![chabert\_stephan\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@chabert\_stephan\_gmail\_com](https://forums.plex.tv/u/chabert_stephan_gmail_com)\
**Post date:** [May 6, 2020, 8:30am UTC](https://forums.plex.tv/t/plexam-offline/586251/1 "2020-05-06T08:30:24Z")

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Hello,

I have been using plexamp for a while, I like it but I have one major issue: when I download a playlist on my phone (for offline use) (whatever the quality setting), each day I have to download it again (“refresh”). I tried several times to delete the playlist and sync it again, but each time I have the same issue. What could I have done wrong ?

Regards,

(note: Lifetime Plex Pass user)

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [May 6, 2020, 8:47am UTC](https://forums.plex.tv/t/plexam-offline/586251/2 "2020-05-06T08:47:52Z")

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what happens the next day? item disappears, or is unplayable?

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**Author:** ![chabert\_stephan\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@chabert\_stephan\_gmail\_com](https://forums.plex.tv/u/chabert_stephan_gmail_com)\
**Post date:** [May 6, 2020, 9:31am UTC](https://forums.plex.tv/t/plexam-offline/586251/3 "2020-05-06T09:31:44Z")

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Hello,

the next day I still see my playlist, but i can not read it and i have to make a refresh. I have a 1Gb connexion so that’s ok, but during holidays that could be an issue 😉

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [May 7, 2020, 4:07am UTC](https://forums.plex.tv/t/plexam-offline/586251/4 "2020-05-07T04:07:08Z")

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Is it possible that your Android cached data is getting cleared? There is a bug which is fixed in the next release where we were stupidly putting the downloads into the app’s cache area.

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**Author:** ![chabert\_stephan\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@chabert\_stephan\_gmail\_com](https://forums.plex.tv/u/chabert_stephan_gmail_com)\
**Post date:** [May 8, 2020, 10:58am UTC](https://forums.plex.tv/t/plexam-offline/586251/5 "2020-05-08T10:58:33Z")

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I noticed something strange: at the moment i am using offline 2 playlist. The size of playlist 1 is 2.5Gb and the size of playlist 2 is 250Mb (sizes noted after desintalling reinstalling plexamp)  
Yesterday the issue came again, i had to refresh all, and the sizes were as follows:  
playlist 1: 5Gb  
playlist 2: 500 Mb  
I noticed that the other times the issue came again, I had playlist sizes rising each time i refreshed.

For the cache, I do not think so.

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**Author:** ![chabert\_stephan\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@chabert\_stephan\_gmail\_com](https://forums.plex.tv/u/chabert_stephan_gmail_com)\
**Post date:** [June 6, 2020, 5:36pm UTC](https://forums.plex.tv/t/plexam-offline/586251/6 "2020-06-06T17:36:08Z")

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Hello,

Seems fixed, continue your work on plex amp, the app is great (on android & Linux).

Regards.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 4, 2020, 5:36pm UTC](https://forums.plex.tv/t/plexam-offline/586251/7 "2020-09-04T17:36:25Z")

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