# Plexamp 3.9 macos blank app window on launch

**URL:** https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692
**Category:** Plex Labs
**Tags:** plexamp
**Created:** [January 14, 2022, 12:30pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692 "2022-01-14T12:30:41Z")
**Posts on this page:** 7
**Page:** 1

<div class="post-metadata">

### Author: ![saxbean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/saxbean/32/266905_2.png) [@saxbean](https://forums.plex.tv/u/saxbean)
#### Post date: [January 14, 2022, 12:30pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/1 "2022-01-14T12:30:41Z")

</div>

Plexamp 3.9 macos blank app window on launch  
MacOS 10.14.6  
Mac Pro (Late 2013)  
 ![Screenshot 2022-01-14 at 12.30.03](https://global.discourse-cdn.com/plex/original/4X/2/3/6/236e379d1032278596c99f408ff4b6bad8f0f701.png)

---

<div class="post-metadata">

### Author: ![saxbean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/saxbean/32/266905_2.png) [@saxbean](https://forums.plex.tv/u/saxbean)
#### Post date: [February 7, 2022, 11:51am UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/2 "2022-02-07T11:51:07Z")

</div>

updated to latest app version 3.9.1 - still have the same problem - any help out there?

---

<div class="post-metadata">

### Author: ![D\_eight6](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@D\_eight6](https://forums.plex.tv/u/D_eight6)
#### Post date: [February 20, 2022, 10:19pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/3 "2022-02-20T22:19:54Z")

</div>

4.0.1 has been released. Try that out.

---

<div class="post-metadata">

### Author: ![saxbean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/saxbean/32/266905_2.png) [@saxbean](https://forums.plex.tv/u/saxbean)
#### Post date: [February 21, 2022, 1:17pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/4 "2022-02-21T13:17:30Z")

</div>

Unfortunately this app version doesn’t fix my issue ☹  
thanks for the advice though

---

<div class="post-metadata">

### Author: ![eric01](https://avatars.discourse-cdn.com/v4/letter/e/a5b964/32.png) [@eric01](https://forums.plex.tv/u/eric01)
#### Post date: [February 21, 2022, 11:25pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/5 "2022-02-21T23:25:22Z")

</div>

Same issue here. M1 Macbook Pro, Monterey 12.1, Plexamp version 4.01. Things were working fine just a few days ago.

---

<div class="post-metadata">

### Author: ![saxbean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/saxbean/32/266905_2.png) [@saxbean](https://forums.plex.tv/u/saxbean)
#### Post date: [March 29, 2022, 1:26pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/6 "2022-03-29T13:26:01Z")

</div>

I resolved my issue. It was caused by a permissions problem with my user account. I followed the steps in this guide to reset my home account permissions: [How to Fix or Repair Disk Permissions in macOS](https://www.switchingtomac.com/macos/how-to-fix-or-repair-disk-permissions-in-macos/)

Specifically this section: Reset Permissions for the Home Folder, step 1 - 7

And then running this command in Terminal: diskutil resetUserPermissions / ` id -u`

All is ok now and plexamp on osx is awesome!

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 27, 2022, 1:26pm UTC](https://forums.plex.tv/t/plexamp-3-9-macos-blank-app-window-on-launch/770692/7 "2022-06-27T13:26:43Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.