# Plexamp album art constantly wrong on Android Auto

**URL:** <https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898>\
**Category:** Plex Labs\
**Tags:** plexamp, android-auto\
**Created:** [March 9, 2022, 1:09pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898 "2022-03-09T13:09:14Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 1:09pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/1 "2022-03-09T13:09:14Z")

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I understand there is an issue with Android Auto itself where it will sometimes change the album art to an incorrect album. I’ve actually had Plex album art show up on my podcast app. 😃

However, recently the behavior seems to have changed where Plexamp will show incorrect album art from the beginning, occasionally changing to different incorrect album art. The occasional change I put down to the AA bug, but why is it showing incorrect album art all the time now?

Has anyone else experienced this issue?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 9, 2022, 1:12pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/2 "2022-03-09T13:12:55Z")

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When your head unit is showing incorrect album art, it is probably using GraceNote or similar online services. This is outside of Plexamp’s influence.

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**Author:** ![dstewart\_gb](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dstewart_gb/32/347274_2.png) [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\
**Post date:** [March 9, 2022, 2:16pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/3 "2022-03-09T14:16:16Z")

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This has been an issue for me for the last year as well. It will constantly change album art from something I have listened to at an earlier point in time. Almost as if it caches the album art and flips back and forth between the “correct” art and something from earlier. I am using Android Auto via USB to my vehicle with Plexamp.

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**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 2:19pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/4 "2022-03-09T14:19:22Z")

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How would my head unit be modifying the Plexamp Android Auto UI? This is completely a Plexamp issue.

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**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 2:22pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/5 "2022-03-09T14:22:31Z")

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Yes, that has been an ongoing issue and what I mentioned as a known AA bug in my original post. But in that case the album art would start out correct and then would temporarily change to something else part way through the song before eventually returning to the correct album art.

This is different. Upon the song loading the album art is incorrect. Then occasionally it will flip to a different incorrect album art(the aforementioned AA bug) before returning to the original incorrect album art.

This is a systemic issue, not the one off changes that were previously happening due to the AA bug. I can’t recall the last time I saw correct album art being displayed.

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**Author:** ![dstewart\_gb](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dstewart_gb/32/347274_2.png) [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\
**Post date:** [March 9, 2022, 2:37pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/6 "2022-03-09T14:37:59Z")

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I have brought this up in the past and have been told it’s an Android Auto issue. I don’t think anybody wants to take ownership of what is going on, or that’s what it seems. I use Android Auto for other music streaming services and this never happens.

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**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 2:45pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/7 "2022-03-09T14:45:58Z")

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How long ago? Because I agree that the occasional album art changes are an AA issue. I’ve seen it happen with my podcast app.

I disagree that the current behavior is an AA issue because it’s always displaying the wrong album art. Are you saying this isn’t happening for you?

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**Author:** ![dstewart\_gb](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dstewart_gb/32/347274_2.png) [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\
**Post date:** [March 9, 2022, 2:52pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/8 "2022-03-09T14:52:43Z")

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It is happening for me using Plexamp with AA only. If I use Chromecast to cast my Plexamp to Google Home, Shield etc this does not happen.

I think I bought this up a year ago but I’d have to look.

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**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 2:56pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/9 "2022-03-09T14:56:30Z")

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Just want to be clear. You’re seeing album art that’s wrong from the start of the song all the way through or you’re seeing where the album art starts out correct but occasionally switches to incorrect album art?

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**Author:** ![dstewart\_gb](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dstewart_gb/32/347274_2.png) [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\
**Post date:** [March 9, 2022, 3:32pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/10 "2022-03-09T15:32:39Z")

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It usually starts out as the correct album art, switches to something else, then halfway through the song, goes back to the correct art again etc.

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<div class="post-metadata">

**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 3:36pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/11 "2022-03-09T15:36:44Z")

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Okay. That’s the existing AA bug and not what I’m seeing.

Thanks.

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<div class="post-metadata">

**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 9, 2022, 10:52pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/12 "2022-03-09T22:52:07Z")

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And of course right after I post this thread things start working again.

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<div class="post-metadata">

**Author:** ![Bai\_Shen](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Bai\_Shen](https://forums.plex.tv/u/Bai_Shen)\
**Post date:** [March 19, 2022, 1:32pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/13 "2022-03-19T13:32:32Z")

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I’m still seeing songs with constantly incorrect album art but it’s not all the time. If I had to guess, it’s about 50% now.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 17, 2022, 1:32pm UTC](https://forums.plex.tv/t/plexamp-album-art-constantly-wrong-on-android-auto/779898/14 "2022-06-17T13:32:49Z")

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