# PlexAmp AppImage not launching

**URL:** <https://forums.plex.tv/t/plexamp-appimage-not-launching/791572>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [May 5, 2022, 5:20am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572 "2022-05-05T05:20:39Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![maxtimbo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/maxtimbo/32/252656_2.png) [@maxtimbo](https://forums.plex.tv/u/maxtimbo)\
**Post date:** [May 5, 2022, 5:20am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/1 "2022-05-05T05:20:40Z")

</div>

Recent upgrade on POP\_OS! (22.04)  
. Using PlexAmp 4.2.1:

```auto
Main: Window state x:2511 y:430 w:270 h:515 fullscreen:undefined maximized:true
Main: Display bounds x:3120 y:150 w:1600 h:900
Started Media Service: false
Linux: Registering MPRIS service.
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[267162:0505/010256.889661:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)

```

```auto
$ screenfetch 
                             maxtim@pop-os
                             OS: Pop 22.04 jammy
                             Kernel: x86_64 Linux 5.16.15-76051615-generic
         ##### Uptime: 5h 12m
        ####### Packages: Unknown
        ##O#O## Shell: bash 5.1.16
        ####### Resolution: 4720x1050
      ########### DE: GNOME 41.4
     ############# WM: Mutter
    ############### WM Theme: Ayu-Mirage-Dark
    ################ GTK Theme: Pop-dark [GTK2/3]
   ################# Icon Theme: Moka
 ##################### Font: Fira Sans Semi-Light 10
 ##################### Disk: 5.4T / 24T (23%)
   ################# CPU: AMD FX-8320 Eight-Core @ 8x 3.5GHz
                             GPU: NVIDIA GeForce GTX 960
                             RAM: 17787MiB / 32054MiB

```

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<div class="post-metadata">

**Author:** ![maxtimbo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/maxtimbo/32/252656_2.png) [@maxtimbo](https://forums.plex.tv/u/maxtimbo)\
**Post date:** [May 13, 2022, 3:54am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/2 "2022-05-13T03:54:24Z")

</div>

ping… Wondering if I’m the only person with this issue…

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<div class="post-metadata">

**Author:** ![simonbh\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/simonbh_gmail.com/32/278379_2.png) [@simonbh\_gmail.com](https://forums.plex.tv/u/simonbh_gmail.com)\
**Post date:** [June 2, 2022, 8:27pm UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/3 "2022-06-02T20:27:06Z")

</div>

I have the same issue. I have to add “–disable-gpu-sandbox” to be able to launch plexamp on Ubuntu 22.04.

---

<div class="post-metadata">

**Author:** ![SkogOne](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/skogone/32/253848_2.png) [@SkogOne](https://forums.plex.tv/u/SkogOne)\
**Post date:** [June 14, 2022, 4:51pm UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/4 "2022-06-14T16:51:25Z")

</div>

I am experiencing this issue on Ubuntu 22.04 with Plexamp AppImage 4.2.2.

> ./Plexamp-422.AppImage  
> Main: Window state x:undefined y:undefined w:270 h:515 fullscreen:undefined maximized:undefined  
> Main: Display bounds x:undefined y:undefined w:undefined h:undefined  
> Started Media Service: false  
> Linux: Registering MPRIS service.  
> libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver\_name = (null)  
> libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver\_name = (null)  
> libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver\_name = (null)  
> [85391:0614/182910.465236:FATAL:gpu\_data\_manager\_impl\_private.cc(415)] GPU process isn’t usable. Goodbye.

---

<div class="post-metadata">

**Author:** ![c0ntax](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/c0ntax/32/258848_2.png) [@c0ntax](https://forums.plex.tv/u/c0ntax)\
**Post date:** [June 20, 2022, 9:42am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/5 "2022-06-20T09:42:58Z")

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I’m also getting this issue:

```auto
Main: Window state x:3437 y:691 w:354 h:549 fullscreen:undefined maximized:false
Main: Display bounds x:2560 y:0 w:2560 h:1440
Started Media Service: false
Linux: Registering MPRIS service.
[398285:0620/104007.636263:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap (core dumped)

```

It was working fine yesterday when I was on Ubuntu 20.04 but since the (possibly ill advised) upgrade to 22.04 that I just did, this is now not working (v4.2.1 and v4.2.2)

``````auto
                          ./+o+- dan@dan-Vostro-15-7510
                  yyyyy- -yyyyyy+ OS: Ubuntu 22.04 jammy
               ://+//////-yyyyyyo Kernel: x86_64 Linux 5.15.0-39-generic
           .++ .:/++++++/-.+sss/` Uptime: 17h 34m
         .:++o: /++++++++/:--:/- Packages: 2320
        o:+o+:++.`..```.-/oo+++++/ Shell: bash 5.1.16
       .:+o:+o/. `+sssoo+/ Resolution: 5120x1440
  .++/+:+oo+o:` /sssooo. DE: GNOME 41.7
 /+++//+:`oo+o /::--:. WM: Mutter
 \+/+o+++`o++o ++////. WM Theme: Adwaita
  .++.o+++oo+:` /dddhhh. GTK Theme: Yaru-prussiangreen-dark [GTK2/3]
       .+.o+oo:. `oddhhhh+ Icon Theme: Yaru-prussiangreen
        \+.++o+o``-````.:ohdhhhhh+ Font: Ubuntu 11
         `:o+++ `ohhhhhhhhyo++os: Disk: 213G / 718G (31%)
           .o:`.syhhhhhhh/.oo++o` CPU: 11th Gen Intel Core i7-11800H @ 16x 4.6GHz [67.0°C]
               /osyyyyyyo++ooo+++/ GPU: NVIDIA GeForce RTX 3050 Laptop GPU
                   ````` +oo+++o\: RAM: 24812MiB / 64056MiB
                          `oo++.      

``````

---

<div class="post-metadata">

**Author:** ![c0ntax](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/c0ntax/32/258848_2.png) [@c0ntax](https://forums.plex.tv/u/c0ntax)\
**Post date:** [June 20, 2022, 9:44am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/6 "2022-06-20T09:44:52Z")

</div>

Sadly, this didn’t fix the issue for me.

---

<div class="post-metadata">

**Author:** ![kadixon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kadixon/32/92209_2.png) [@kadixon](https://forums.plex.tv/u/kadixon)\
**Post date:** [August 3, 2022, 1:10am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/7 "2022-08-03T01:10:48Z")

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You have to install FUSE.

sudo add-apt-repository universe  
sudo apt install libfuse2

> **[FUSE · AppImage/AppImageKit Wiki](https://github.com/AppImage/AppImageKit/wiki/FUSE)**
>
> Package desktop applications as AppImages that run on common Linux-based operating systems, such as RHEL, CentOS, openSUSE, SLED, Ubuntu, Fedora, debian and derivatives. Join #AppImage on irc.liber...

This should be on the install page.

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<div class="post-metadata">

**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\
**Post date:** [August 3, 2022, 2:19am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/8 "2022-08-03T02:19:57Z")

</div>

For anybody running into issues with the Plexamp AppImage, you can alternatively install the official flatpak from Flathub now 🙂

> **[Plexamp | Flathub](https://beta.flathub.org/apps/details/com.plexamp.Plexamp)**
>
> Plexamp - A beautiful Plex music player for audiophiles, curators, and hipsters.

Ubuntu users may initially need to configure flatpak support per the setup guide. Most other Linux distro users should find the flatpak “just works”

[https://flatpak.org/setup/Ubuntu](https://flatpak.org/setup/Ubuntu)

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<div class="post-metadata">

**Author:** ![eygraber](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eygraber/32/89532_2.png) [@eygraber](https://forums.plex.tv/u/eygraber)\
**Post date:** [August 24, 2022, 4:31pm UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/9 "2022-08-24T16:31:10Z")

</div>

Using `--disable-gpu-sandbox` worked for me on Ubuntu 22.04.1 with AppImage.

Will there be snap support in the future?

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<div class="post-metadata">

**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\
**Post date:** [September 7, 2022, 9:34am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/10 "2022-09-07T09:34:22Z")

</div>

No plans for snap support at present. The next release should include some upgraded dependencies that may help in this case 🤞

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [September 7, 2022, 10:48am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/11 "2022-09-07T10:48:19Z")

</div>

Honest question but how does anyone use plexamp on a desktop ? The interface is absolutely TINY. I cannot be the only one who experiences this.

I’m on ubuntu 22.04 and using `/Plexamp-4.3.0.AppImage -disable-gpu-sandbox` to start it as it won’t even start without doing that. Plex desktop client is much better from an interface perspective but wish I had some more of the functions from the plexamp in it.

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<div class="post-metadata">

**Author:** ![Jason\_D](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jason\_D](https://forums.plex.tv/u/Jason_D)\
**Post date:** [September 7, 2022, 10:55am UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/12 "2022-09-07T10:55:42Z")

</div>

I suspect I’m in the minority but I love the small form factor of the desktop app. It was a shock at first, but then I got into it and now don’t like ‘big’ players. Using it on Windows.

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [September 7, 2022, 1:34pm UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/13 "2022-09-07T13:34:06Z")

</div>

kinda sounds like you’re describing a DPI scaling issue ?

I currently don’t have a linux desktop to try this on, but you might try adding `--force-device-scale-factor=2` … don’t know if it will work in combination with the `--disable-gpu-sandbox` option, but might be worth a try

(I did previously have a similar issue on linux with spotify, and I recall this was one way to fix it)

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [September 7, 2022, 1:46pm UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/14 "2022-09-07T13:46:21Z")

</div>

Thanks, `./Plexamp-4.3.0.AppImage -disable-gpu-sandbox --force-device-scale-factor=2` certainly helped and its more usable. Appreciate the post.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 6, 2022, 1:46pm UTC](https://forums.plex.tv/t/plexamp-appimage-not-launching/791572/15 "2022-12-06T13:46:36Z")

</div>

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