# Plexamp auto-update on unsupported platform should not proceed

**URL:** <https://forums.plex.tv/t/plexamp-auto-update-on-unsupported-platform-should-not-proceed/869960>\
**Category:** Plex Labs\
**Tags:** server-windows, plexamp\
**Created:** [February 20, 2024, 10:34pm UTC](https://forums.plex.tv/t/plexamp-auto-update-on-unsupported-platform-should-not-proceed/869960 "2024-02-20T22:34:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wizard113](https://avatars.discourse-cdn.com/v4/letter/w/ebca7d/32.png) [@wizard113](https://forums.plex.tv/u/wizard113)\
**Post date:** [February 20, 2024, 10:34pm UTC](https://forums.plex.tv/t/plexamp-auto-update-on-unsupported-platform-should-not-proceed/869960/1 "2024-02-20T22:34:37Z")

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Server Version#: 1.31.3  
Player Version#: 4.9.5 (just updated itself)

I run Windows 7 here. Please save the discussion about whether I should or not for another day, I have good reason to do what I am doing.

Plexamp just auto-updated itself. Since the current version is Windows 10 or above, it is now broken.

Please have the installer check to see if it is being run on a supported system before it attempts to install and breaks a working installation.

Good thing I keep backups…

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**Author:** ![wizard113](https://avatars.discourse-cdn.com/v4/letter/w/ebca7d/32.png) [@wizard113](https://forums.plex.tv/u/wizard113)\
**Post date:** [February 20, 2024, 10:42pm UTC](https://forums.plex.tv/t/plexamp-auto-update-on-unsupported-platform-should-not-proceed/869960/2 "2024-02-20T22:42:26Z")

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fwiw, here is there error of the popup I get after the update happens:

Application popup: Plexamp.exe - Entry Point Not Found : The procedure entry point DiscardVirtualMemory could not be located in the dynamic link library KERNEL32.dll.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 20, 2024, 10:42pm UTC](https://forums.plex.tv/t/plexamp-auto-update-on-unsupported-platform-should-not-proceed/869960/3 "2024-05-20T22:42:50Z")

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