# Plexamp: bugs & features

**URL:** <https://forums.plex.tv/t/plexamp-bugs-features/218407>\
**Category:** Plex Labs\
**Created:** [December 21, 2017, 12:10am UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407 "2017-12-21T00:10:57Z")\
**Posts on this page:** 20\
**Page:** 2

<div class="post-metadata">

**Author:** ![jcpt928](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jcpt928/32/97083_2.png) [@jcpt928](https://forums.plex.tv/u/jcpt928)\
**Post date:** [December 29, 2017, 5:13pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/21 "2017-12-29T17:13:43Z")

</div>

Issues with PlexAMP and WMA library (I noticed this was briefly mentioned in a previous staff response.).

Dec 29, 2017 10:58:08.337 INFO - PLAYER: Preloading metadata for next track.  
Dec 29, 2017 10:58:08.339 INFO - HTTP: Issuing request to [https://0.0.0.0:32400/library/streams/2095098/loudness?subsample=100](https://0.0.0.0:32400/library/streams/2095098/loudness?subsample=100)  
Dec 29, 2017 10:58:08.381 INFO - IMAGE: Average brightness: 0.39299804687500045.  
Dec 29, 2017 10:58:08.418 INFO - HTTP: Issuing request to [https://0.0.0.0:32400/photo/:/transcode?width=256&height=256&url=%2Flibrary%2Fmetadata%2F135274%2Fthumb%2F1483837007](https://0.0.0.0:32400/photo/:/transcode?width=256&height=256&url=%2Flibrary%2Fmetadata%2F135274%2Fthumb%2F1483837007)  
Dec 29, 2017 10:58:08.418 INFO - HTTP: Issuing request to [https://0.0.0.0:32400/playQueues/1861](https://0.0.0.0:32400/playQueues/1861)  
Dec 29, 2017 10:58:08.418 INFO - POWER: Disabling power save mode.  
Dec 29, 2017 10:58:08.998 INFO - Error loading: [https://0.0.0.0:32400/library/streams/2095098/loudness?subsample=100:](https://0.0.0.0:32400/library/streams/2095098/loudness?subsample=100:) Request failed with status code 404  
Dec 29, 2017 10:58:08.998 ERROR - Error loading loudness data for track Troye Sivan / Fools TypeError: Cannot read property ‘data’ of null  
at file:///C:/Users/USER/AppData/Local/Programs/plexamp/resources/app.asar/dist/bundle.js:1:255931

(non-critical log data obfuscated for privacy)

This occurs on all WMA files, with the visual behavior of skipping from track to track within a couple seconds - with no actual playback. This only occurs within PlexAMP.

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [December 29, 2017, 9:28pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/22 "2017-12-29T21:28:35Z")

</div>

Will be fixed in next release!

---

<div class="post-metadata">

**Author:** ![solitaryreign](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/solitaryreign/32/14864_2.png) [@solitaryreign](https://forums.plex.tv/u/solitaryreign)\
**Post date:** [January 3, 2018, 6:47pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/23 "2018-01-03T18:47:37Z")

</div>

If you quit the app while playing it autoplays on next startup. Don’t know if bug or intended, but it’s annoying. Would like to see at least an option to disable that behaviour. Thanks!

If an album cover is not square (a bit wider, e.g. digipak scan) it is not centered but aligned to the left side.

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 3, 2018, 8:55pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/24 "2018-01-03T20:55:54Z")

</div>

The autoplay is a feature, but I can see how an advanced setting to disable that might be appropriate.

I’ve filed an issue for the other thing.

---

<div class="post-metadata">

**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [January 9, 2018, 3:18pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/25 "2018-01-09T15:18:00Z")

</div>

This is a great app, Thank you!  
When I’m at work playing music and I hit pause, it is hit or miss if it will play again when I try to resume.

If you hover over the app or the app in the tray, the controls always shows paused.

![](https://global.discourse-cdn.com/plex/original/3X/c/e/ce0a0dfe9b762fafebcddeab18e26f43d3b4b9f9.jpg)  
The icon for the app is white on white and impossible to see if it’s in the hidden icon’s area of the system tray. See pic.

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 9, 2018, 7:40pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/26 "2018-01-09T19:40:06Z")

</div>

Thanks, the icon issue should be fixed in the next release 😅

We’ll look into the resuming issue.

---

<div class="post-metadata">

**Author:** ![Kinglui4556](https://avatars.discourse-cdn.com/v4/letter/k/edb3f5/32.png) [@Kinglui4556](https://forums.plex.tv/u/Kinglui4556)\
**Post date:** [January 12, 2018, 7:03pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/27 "2018-01-12T19:03:58Z")

</div>

**Bug** : Under macOS 10.12 plexamp prevents my mac going to screensaver/sleep.  
**Featurerequest** : optional Dockicon  
I’m using six spaces so it is a little annoying to cycle through them to get to the plexamp window, a simple click onto a dock icon would solve that issue. It would also help getting the plexamp window into foreground, at the moment I have to use the always on top option so the window wont get lost behind other windows. Furthermore it would enable to use alt+tab.

---

<div class="post-metadata">

**Author:** ![clowg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/clowg/32/82773_2.png) [@clowg](https://forums.plex.tv/u/clowg)\
**Post date:** [January 13, 2018, 5:13am UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/28 "2018-01-13T05:13:48Z")

</div>

With the latest version the transport controls on the Windows 10 Task Bar ‘hover over icon’ have disappeared.

![](https://global.discourse-cdn.com/plex/original/3X/4/3/43d4887ebfaf5c94482abf93769f8804ea6a106c.png)

---

<div class="post-metadata">

**Author:** ![oscar7](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/oscar7/32/13575_2.png) [@oscar7](https://forums.plex.tv/u/oscar7)\
**Post date:** [January 13, 2018, 7:59pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/29 "2018-01-13T19:59:39Z")

</div>

In the [release notes thread](https://forums.plex.tv/discussion/303432/plexamp-release-notes "release notes thread") it says:

> Allow [disabling notifications](https://gist.github.com/elan/e3039d5e870356296f78249afc52d243 "disabling notifications") via config file.  
> Is that for Linux only? Is it possible to disable notifications and volume normalization (if applied) for Mac? If so, where should I put the .config file?

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 13, 2018, 8:17pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/30 "2018-01-13T20:17:08Z")

</div>

> @“gjorgji.d” said:  
> Is that for Linux only? Is it possible to disable notifications and volume normalization (if applied) for Mac? If so, where should I put the .config file?

All platforms. On macOS it’s ~/Library/Application Support/Plexamp

---

<div class="post-metadata">

**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [January 15, 2018, 4:54pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/31 "2018-01-15T16:54:47Z")

</div>

Windows 7, work machine. If I pause stream, I have to close app and restart it to resume playback. Seems like the app freezes up. I can’t of skip forward or back either. Also, I’m only seeing the pause indicator, regardless if is playing or not. If I use the plexamp icon in the system tray and hit stop, the app responds and looks like it will play the current track, The banner shows the track, but there is still no playback.

---

<div class="post-metadata">

**Author:** ![TopDog69](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/topdog69/32/6697_2.png) [@TopDog69](https://forums.plex.tv/u/TopDog69)\
**Post date:** [January 15, 2018, 10:29pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/32 "2018-01-15T22:29:37Z")

</div>

> @elan said:
> 
> > @“gjorgji.d” said:  
> > Is that for Linux only? Is it possible to disable notifications and volume normalization (if applied) for Mac? If so, where should I put the .config file?
> 
> All platforms. On macOS it’s ~/Library/Application Support/Plexamp

On Windows, are we referring to config.json? Also - where can I find a list of things to configure?

---

<div class="post-metadata">

**Author:** ![D\_eight6](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@D\_eight6](https://forums.plex.tv/u/D_eight6)\
**Post date:** [January 15, 2018, 10:52pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/33 "2018-01-15T22:52:42Z")

</div>

In Win\> @TopDog69 said:

> > @elan said:
> > 
> > > @“gjorgji.d” said:  
> > > Is that for Linux only? Is it possible to disable notifications and volume normalization (if applied) for Mac? If so, where should I put the .config file?
> > 
> > All platforms. On macOS it’s ~/Library/Application Support/Plexamp
> 
> On Windows, are we referring to config.json? Also - where can I find a list of things to configure?

In Windows:

C:\Users\YourUSERNAME\AppData\Local\Plexamp\Plexamp

In that folder there will be the config.json file

---

<div class="post-metadata">

**Author:** ![TopDog69](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/topdog69/32/6697_2.png) [@TopDog69](https://forums.plex.tv/u/TopDog69)\
**Post date:** [January 16, 2018, 9:38pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/34 "2018-01-16T21:38:05Z")

</div>

Yes - what things can I customize in it?

This entry is intriguing:

```
"features": []

```

And in this section I changed the size of the player to fill my second screen with the bold beautiful album art I’ve hand-curated into 5000 plus songs.

“ui”: {  
“visualizerenabled”: false,  
“visualizermode”: “viz”,  
“visualizerprogram”: “Freaqy”,  
“size”: 740  
}

What other things can I play with?

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 17, 2018, 6:14am UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/35 "2018-01-17T06:14:51Z")

</div>

If you check the release notes for 1.0.1 carefully, we link out to a few gists which show examples of things you can change.

---

<div class="post-metadata">

**Author:** ![clowg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/clowg/32/82773_2.png) [@clowg](https://forums.plex.tv/u/clowg)\
**Post date:** [January 17, 2018, 7:46am UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/36 "2018-01-17T07:46:04Z")

</div>

> @clowg said:  
> With the latest version the transport controls on the Windows 10 Task Bar ‘hover over icon’ have disappeared.
> 
> ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/4/3/43d4887ebfaf5c94482abf93769f8804ea6a106c.png)

Is this being looked into?  
Is anyone else seeing this symptom?

---

<div class="post-metadata">

**Author:** ![clowg](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/clowg/32/82773_2.png) [@clowg](https://forums.plex.tv/u/clowg)\
**Post date:** [January 17, 2018, 9:56am UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/37 "2018-01-17T09:56:00Z")

</div>

> Is this being looked into?  
> Is anyone else seeing this symptom?

After a restart of my Win 10 system the transport controls are back on the Task Bar icon.

![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/5/3/53b0c32076428b7ec04d6bf4ced494ca384cb34b.png)

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 18, 2018, 1:39am UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/38 "2018-01-18T01:39:02Z")

</div>

I’m not sure whether to be reassured or scared :lol:

---

<div class="post-metadata">

**Author:** ![r100gs](https://avatars.discourse-cdn.com/v4/letter/r/e68b1a/32.png) [@r100gs](https://forums.plex.tv/u/r100gs)\
**Post date:** [January 18, 2018, 3:25pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/39 "2018-01-18T15:25:36Z")

</div>

Hello, running Plexamp on linux I cannot get the lyrics to show up. I tried a lot of songs but nothing.  
The vis button worls and I get the visualisation shown up. The Lyr button is always grey. If I click nothing happens.  
So whats the problem?

Best regards,  
Stefan

---

<div class="post-metadata">

**Author:** ![JakeStanger](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@JakeStanger](https://forums.plex.tv/u/JakeStanger)\
**Post date:** [January 18, 2018, 7:06pm UTC](https://forums.plex.tv/t/plexamp-bugs-features/218407/40 "2018-01-18T19:06:33Z")

</div>

Sometimes (rarely) the cross-fade kicks in too early. Just had one song kick in with a loud intro over the top of a loud outro of another. The outro was also cut almost 30 seconds early. Other than that, loving it so far!

[Previous page](https://forums.plex.tv/t/plexamp-bugs-features/218407.md?page=1)

[Next page](https://forums.plex.tv/t/plexamp-bugs-features/218407.md?page=3)
