# Plexamp can’t find my servers **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [May 20, 2024, 5:03pm UTC](https://forums.plex.tv/t/plexamp-can-t-find-my-servers/878101 "2024-05-20T17:03:34Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![mohmedk1](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@mohmedk1](https://forums.plex.tv/u/mohmedk1)\ **Post date:** [May 20, 2024, 5:03pm UTC](https://forums.plex.tv/t/plexamp-can-t-find-my-servers/878101/1 "2024-05-20T17:03:34Z")
Server Version#:1.40.2.8395 Player Version#: latest > **Plex Amp Logs** > > May 20, 2024 19:55:13.158 [Javascript] INFO - Starting Plexamp 4.10.1.1254 - ios 17.5 > May 20, 2024 19:55:13.158 [Javascript] DEBUG - [bugsnag], Loaded! > May 20, 2024 19:55:13.158 [Javascript] INFO - METRICS: Initializing. > May 20, 2024 19:55:13.158 [Javascript] INFO - USER: Refreshing users. > May 20, 2024 19:55:13.158 [Javascript] INFO - Autoupdate: Identifier tv.plex.labs.plexamp should check: false. > May 20, 2024 19:55:13.158 [Javascript] INFO - DEVICE: Initializing device manager. > May 20, 2024 19:55:13.158 [Javascript] INFO - App: Setting up translucent status bar. > May 20, 2024 19:55:13.158 [Javascript] INFO - LRUCache: Loading 0 entries into Images cache. > May 20, 2024 19:55:13.158 [Javascript] INFO - LRUCache: Loading 0 entries into Palette cache. > May 20, 2024 19:55:13.158 [Javascript] INFO - LRUCache: Loading 0 entries into Loudness cache. > May 20, 2024 19:55:13.159 [Javascript] INFO - DEVICE: Loaded 5 devices. > May 20, 2024 19:55:13.161 [Javascript] INFO - DEVICE: Initializing manager. > May 20, 2024 19:55:13.161 [Javascript] INFO - DEVICE: Fetching latest provider list from cloud. > May 20, 2024 19:55:13.161 [Javascript] INFO - DEVICE: Fetching latest list from cloud. > May 20, 2024 19:55:13.161 [Javascript] INFO - DEVICE: Fetching latest cloud player list from [https://sonos.plex.tv](https://sonos.plex.tv) > May 20, 2024 19:55:13.161 [Javascript] INFO - DEVICE: Starting connection test. > May 20, 2024 19:55:13.161 [Javascript] INFO - LRUCache: Loading 0 entries into AlbumCodec cache. > May 20, 2024 19:55:13.162 [Javascript] INFO - DEVICE: Looking for an active server in 1 total servers. > May 20, 2024 19:55:13.162 [Javascript] INFO - DEVICE: Finding best connection for NAS6B2C09 952897a674bf4f575bfbfc1f6fd82cb05d915a26. > May 20, 2024 19:55:13.165 [0x6fbab000] DEBUG - Networking: Create request 1: (GET [https://plex.tv/api/users](https://plex.tv/api/users)) network type -1. > May 20, 2024 19:55:13.167 [0x6fbab000] DEBUG - Networking: Create request 2: (GET [https://plex.tv/media/providers](https://plex.tv/media/providers)) network type -1. > May 20, 2024 19:55:13.167 [0x6fbab000] DEBUG - Networking: Create request 3: (GET [https://sonos.plex.tv/resources](https://sonos.plex.tv/resources)) network type -1. > May 20, 2024 19:55:13.167 [0x6fbab000] DEBUG - Networking: Create request 4: (GET [https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/](https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/)) network type -1. > May 20, 2024 19:55:13.168 [Javascript] INFO - ACCOUNT: Refreshing data. > May 20, 2024 19:55:13.168 [0x6fbab000] DEBUG - Networking: Create request 5: (GET [https://plex.tv/api/v2/user/privacy.json](https://plex.tv/api/v2/user/privacy.json)) network type -1. > May 20, 2024 19:55:13.168 [0x6fbab000] DEBUG - Networking: Create request 6: (GET [https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1](https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1)) network type -1. > May 20, 2024 19:55:13.169 [0x6fbab000] DEBUG - Networking: Create request 7: (GET [https://plex.tv/api/v2/user.json?includeSubscriptions=1&includeProviders=1](https://plex.tv/api/v2/user.json?includeSubscriptions=1&includeProviders=1)) network type -1. > May 20, 2024 19:55:13.170 [0x7023b000] DEBUG - Networking: Completed request 4: (GET [https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/](https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/)) with code -7 (have 0 bytes) in 2 ms. > May 20, 2024 19:55:13.171 [Javascript] WARNING - DEVICE: Server connection [https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400](https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400) didn’t work for NAS6B2C09: HTTP status -7 > May 20, 2024 19:55:13.171 [Javascript] INFO - DEVICE: Checking NAS6B2C09 for local HTTP connection. > May 20, 2024 19:55:13.171 [0x7083f000] DEBUG - Networking: Create request 8: (GET [http://192.168.88.2:32400/identity](http://192.168.88.2:32400/identity)) network type -1. > May 20, 2024 19:55:13.173 [0x7023b000] DEBUG - Networking: Completed request 8: (GET [http://192.168.88.2:32400/identity](http://192.168.88.2:32400/identity)) with code -7 (have 0 bytes) in 1 ms. > May 20, 2024 19:55:13.173 [Javascript] WARNING - DEVICE: Connection testing failed for NAS6B2C09 > May 20, 2024 19:55:13.173 [Javascript] INFO - DEVICE: Failed testing to all 1 devices, so giving up. > May 20, 2024 19:55:13.173 [0x6fcc3000] DEBUG - Networking: Create request 9: (GET [https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/](https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/)) network type -1. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Looking for an active SHARED server. > May 20, 2024 19:55:13.174 [Javascript] WARNING - DEVICE: Did not find a working server. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Looking for a provider with music or podcasts. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Finding best connection for NAS6B2C09 952897a674bf4f575bfbfc1f6fd82cb05d915a26. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Finding best connection for Apple TV 5906FFBA-A28C-4B85-A775-F04975394C54. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Finding best connection for Android c1ddff06-35e3-4562-864a-a5b946f4890f. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Finding best connection for Android 2a20dbc9-c1cf-468b-b87d-33bf200ab06b. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Finding best connection for iPad fd16942b-78d1-4557-915d-59bf0deddcac. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Persisting 5 devices. > May 20, 2024 19:55:13.174 [Javascript] INFO - DEVICE: Initialization finished in 13ms. > May 20, 2024 19:55:13.174 [0x6fcc3000] DEBUG - Networking: Create request 10: (GET [http://192.168.88.18:32500/resources](http://192.168.88.18:32500/resources)) network type -1. > May 20, 2024 19:55:13.174 [0x6fcc3000] DEBUG - Networking: Create request 11: (GET [http://192.168.88.22:32500/resources](http://192.168.88.22:32500/resources)) network type -1. > May 20, 2024 19:55:13.174 [0x6fcc3000] DEBUG - Networking: Create request 12: (GET [http://192.168.88.22:32500/resources](http://192.168.88.22:32500/resources)) network type -1. > May 20, 2024 19:55:13.174 [0x6fcc3000] DEBUG - Networking: Create request 13: (GET [http://192.168.88.251:32500/resources](http://192.168.88.251:32500/resources)) network type -1. > May 20, 2024 19:55:13.175 [0x7023b000] DEBUG - Networking: Completed request 9: (GET [https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/](https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400/)) with code -7 (have 0 bytes) in 1 ms. > May 20, 2024 19:55:13.176 [0x7023b000] DEBUG - Networking: Completed request 10: (GET [http://192.168.88.18:32500/resources](http://192.168.88.18:32500/resources)) with code -7 (have 0 bytes) in 2 ms. > May 20, 2024 19:55:13.176 [Javascript] WARNING - DEVICE: Server connection [https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400](https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400) didn’t work for NAS6B2C09: HTTP status -7 > May 20, 2024 19:55:13.176 [Javascript] INFO - DEVICE: Checking NAS6B2C09 for local HTTP connection. > May 20, 2024 19:55:13.176 [0x6fa07000] DEBUG - Networking: Create request 14: (GET [http://192.168.88.2:32400/identity](http://192.168.88.2:32400/identity)) network type -1. > May 20, 2024 19:55:13.177 [Javascript] WARNING - DEVICE: Player connection [http://192.168.88.18:32500](http://192.168.88.18:32500) didn’t work for Apple TV: HTTP status -7 > May 20, 2024 19:55:13.177 [Javascript] WARNING - DEVICE: Connection testing failed for Apple TV > May 20, 2024 19:55:13.177 [0x7023b000] DEBUG - Networking: Completed request 14: (GET [http://192.168.88.2:32400/identity](http://192.168.88.2:32400/identity)) with code -7 (have 0 bytes) in 0 ms. > May 20, 2024 19:55:13.178 [0x7023b000] DEBUG - Networking: Completed request 13: (GET [http://192.168.88.251:32500/resources](http://192.168.88.251:32500/resources)) with code -7 (have 0 bytes) in 3 ms. > May 20, 2024 19:55:13.178 [Javascript] WARNING - DEVICE: Connection testing failed for NAS6B2C09 > May 20, 2024 19:55:13.178 [Javascript] WARNING - DEVICE: Player connection [http://192.168.88.251:32500](http://192.168.88.251:32500) didn’t work for iPad: HTTP status -7 > May 20, 2024 19:55:13.178 [Javascript] WARNING - DEVICE: Connection testing failed for iPad > May 20, 2024 19:55:13.178 [0x7023b000] DEBUG - Networking: Completed request 12: (GET [http://192.168.88.22:32500/resources](http://192.168.88.22:32500/resources)) with code -7 (have 0 bytes) in 3 ms. > May 20, 2024 19:55:13.178 [Javascript] WARNING - DEVICE: Player connection [http://192.168.88.22:32500](http://192.168.88.22:32500) didn’t work for Android: HTTP status -7 > May 20, 2024 19:55:13.178 [Javascript] WARNING - DEVICE: Connection testing failed for Android > May 20, 2024 19:55:13.178 [0x7023b000] DEBUG - Networking: Completed request 11: (GET [http://192.168.88.22:32500/resources](http://192.168.88.22:32500/resources)) with code -7 (have 0 bytes) in 4 ms. > May 20, 2024 19:55:13.179 [Javascript] WARNING - DEVICE: Player connection [http://192.168.88.22:32500](http://192.168.88.22:32500) didn’t work for Android: HTTP status -7 > May 20, 2024 19:55:13.179 [Javascript] WARNING - DEVICE: Connection testing failed for Android > May 20, 2024 19:55:13.181 [Javascript] INFO - App: Device manager, settings and cache initialized in 23ms. > May 20, 2024 19:55:13.181 [Javascript] INFO - Sync: Loaded in 1ms. > May 20, 2024 19:55:13.181 [Javascript] INFO - App: Offline store initialized in 1ms. > May 20, 2024 19:55:13.181 [Javascript] INFO - Companion: Initializing. > May 20, 2024 19:55:13.183 [Javascript] INFO - Companion: Network type is -1 and enabled is true. > May 20, 2024 19:55:13.183 [Javascript] INFO - Audio Route: Initial hardware volume, 19 > May 20, 2024 19:55:13.183 [Javascript] INFO - Audio Route: Watching for native volume changes. > May 20, 2024 19:55:13.183 [Javascript] INFO - Audio: Initializing. > May 20, 2024 19:55:13.183 [Javascript] INFO - Audio: Binding settings. > May 20, 2024 19:55:13.183 [Javascript] INFO - Audio: Setting player info. > May 20, 2024 19:55:13.183 [0x6fb1f000] DEBUG - BASS: Starting up. > May 20, 2024 19:55:13.183 [0x6fb1f000] DEBUG - BASS: Created bass audio renderer. > May 20, 2024 19:55:13.183 [0x6fb1f000] INFO - BASS: Device 1: Default - enabled default - sample rates: () - active 0/0 > May 20, 2024 19:55:13.183 [0x6fb1f000] INFO - BASS: Device 2: Voice - enabled - sample rates: () - active 0/0 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - Audio Route: Audio route is now Speaker (port type is Speaker) > May 20, 2024 19:55:13.184 [0x6fb1f000] DEBUG - BASS: Audio route changed to Speaker (Speaker). > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Loaded FLAC plug-in version 2.4.4.5 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Loaded OPUS plug-in version 2.4.2.1 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Loaded APE plug-in version 2.4.2.0 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Loaded MPC plug-in version 2.4.1.2 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Loaded DSD plug-in version 2.4.1.2 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Core version 2.4.16.7 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Mixer version 2.4.11.0 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: FX version 2.4.12.5 > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Curl version is 7.74.0 (protocols: dict file http https mqtt; ssl: SecureTransport; libz: 1.2.12; DNS: threaded). > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - BASS: Thread pool library is version v3.0.0 (2022-05-30) > May 20, 2024 19:55:13.184 [0x6fb1f000] DEBUG - BASS: Setting audio interface: → . > May 20, 2024 19:55:13.184 [0x6fb1f000] INFO - Audio Route: Audio route is now Speaker (port type is Speaker) > May 20, 2024 19:55:13.184 [Javascript] INFO - Audio Route: Local route changed to Speaker (Speaker) > May 20, 2024 19:55:13.185 [Javascript] INFO - App: Player initialized in 2ms. > May 20, 2024 19:55:13.185 [Javascript] INFO - App: Waiting for rest of stores to initialize. > May 20, 2024 19:55:13.185 [Javascript] INFO - Companion: Device token changed: true > May 20, 2024 19:55:13.185 [Javascript] INFO - Companion: Network type is -1 and enabled is true. > May 20, 2024 19:55:13.185 [Javascript] INFO - ViewState: Error loading from storage., JSON Parse error: Unexpected character: u > May 20, 2024 19:55:13.186 [0x6fcc3000] DEBUG - Networking: Create request 15: (GET [https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=RecentPlays&cacheBuster=1716224113185](https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=RecentPlays&cacheBuster=1716224113185)) network type -1. > May 20, 2024 19:55:13.186 [Javascript] INFO - Cloud: [RecentPlays] Loading from storage 0 items and 0 deleted. > May 20, 2024 19:55:13.186 [Javascript] INFO - Cloud: [RecentPlays] Syncing. > May 20, 2024 19:55:13.186 [Javascript] INFO - Discovery: Are we offline? 0 hubs, network is -1 =\> offline: true. > May 20, 2024 19:55:13.186 [Javascript] INFO - Player: Initializing with state {“volume”:19} > May 20, 2024 19:55:13.186 [Javascript] INFO - Player: Sending state changed [A] - (0/0) in state stopped with artwork false. > May 20, 2024 19:55:13.186 [Javascript] INFO - Cloud: [SharedItems] Loading from storage 0 items and 0 deleted. > May 20, 2024 19:55:13.186 [Javascript] INFO - Cloud: [SharedItems] Syncing. > May 20, 2024 19:55:13.186 [0x6fa07000] DEBUG - Audio Session: Set state info for state stopped. > May 20, 2024 19:55:13.186 [0x6fa07000] DEBUG - Audio Session: Track changed, not playing. > May 20, 2024 19:55:13.186 [0x6fcc3000] DEBUG - Networking: Create request 16: (GET [https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=SharedItems&cacheBuster=1716224113186](https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=SharedItems&cacheBuster=1716224113186)) network type -1. > May 20, 2024 19:55:13.187 [Javascript] INFO - APP: Signing out because we are not not fully signed in (token: true server: null library: false). > May 20, 2024 19:55:13.187 [Javascript] INFO - APP: Signing out. > May 20, 2024 19:55:13.187 [Javascript] INFO - Companion: Device token changed: false > May 20, 2024 19:55:13.189 [0x704f7000] INFO - BASS: Stop. > May 20, 2024 19:55:13.189 [0x704f7000] INFO - PQCache: Clearing. > May 20, 2024 19:55:13.189 [0x704f7000] DEBUG - BASS: Stopped in 0 ms. > May 20, 2024 19:55:13.189 [Javascript] DEBUG - PlayQueue: Processing STOP > May 20, 2024 19:55:13.189 [Javascript] INFO - PlayQueue: Stop. > May 20, 2024 19:55:13.189 [Javascript] INFO - DEVICE: Clearing store. > May 20, 2024 19:55:13.189 [Javascript] INFO - DEVICE: Persisting 0 devices. > May 20, 2024 19:55:13.189 [Javascript] INFO - LRUCache: Images cache clearing. > May 20, 2024 19:55:13.189 [Javascript] INFO - LRUCache: Palette cache clearing. > May 20, 2024 19:55:13.189 [Javascript] INFO - LRUCache: Loudness cache clearing. > May 20, 2024 19:55:13.189 [Javascript] INFO - LRUCache: AlbumCodec cache clearing. > May 20, 2024 19:55:13.189 [Javascript] DEBUG - PlayQueue: Processing send timelines in state stopped time undefined. > May 20, 2024 19:55:13.189 [0x704f7000] INFO - Cache: Max size was 0 MB, deleted 0 files in cache, 0.0 MB remain (real cleanup #0). > May 20, 2024 19:55:13.198 [Javascript] INFO - Network changed: type is wifi → WIFI (undefined) > May 20, 2024 19:55:13.198 [Javascript] INFO - Discovery: Are we offline? 0 hubs, network is 2 =\> offline: true. > May 20, 2024 19:55:13.198 [Javascript] INFO - Companion: Network type is 2 and enabled is true. > May 20, 2024 19:55:13.198 [Javascript] INFO - PubSub: Network type is 2. > May 20, 2024 19:55:13.198 [Javascript] INFO - PubSub: Missing user id, device id, or device token, not starting pubsub. > May 20, 2024 19:55:13.198 [0x7083f000] INFO - BASS: Network switched to 2. > May 20, 2024 19:55:13.198 [Javascript] INFO - App: Stopping activity recognition. > May 20, 2024 19:55:13.198 [Javascript] INFO - Player: Restoring player route of local with network state 2. > May 20, 2024 19:55:13.198 [Javascript] INFO - DeeJay: Initializing. > May 20, 2024 19:55:13.198 [Javascript] INFO - App: Stores initialized in 12ms. > May 20, 2024 19:55:13.198 [Javascript] INFO - Mesh: Initializing. > May 20, 2024 19:55:13.198 [Javascript] INFO - IAP: Initializing… > May 20, 2024 19:55:13.198 [Javascript] INFO - App: Stores all initialized. > May 20, 2024 19:55:13.198 [Javascript] INFO - Car: Going offline for loss of network. > May 20, 2024 19:55:13.198 [Javascript] INFO - App: Boot completed in 41ms. > May 20, 2024 19:55:13.198 [0x7083f000] DEBUG - Car: Creating controller. > May 20, 2024 19:55:13.198 [Javascript] INFO - Network changed: type is wifi → WIFI (undefined) > May 20, 2024 19:55:13.201 [Javascript] INFO - Network changed: type is wifi → WIFI (undefined) > May 20, 2024 19:55:13.201 [Javascript] INFO - PlayQueue: Saving state {“volume”:19} > May 20, 2024 19:55:13.219 [Javascript] INFO - Mesh: Attempting to connect. > May 20, 2024 19:55:13.219 [Javascript] INFO - IAP: Initialized. > May 20, 2024 19:55:13.224 [Javascript] INFO - App: Setting up translucent status bar. > May 20, 2024 19:55:13.332 [Javascript] INFO - App: Application state changed to active. > May 20, 2024 19:55:13.332 [Javascript] INFO - Discovery: Refresh based on app activation. > May 20, 2024 19:55:13.332 [Javascript] INFO - Discovery: Fetching hubs for library null server null refreshing from cloud false. > May 20, 2024 19:55:13.422 [0x7023b000] DEBUG - Networking: Completed request 3: (GET [https://sonos.plex.tv/resources](https://sonos.plex.tv/resources)) with code 403 (have 9 bytes) in 255 ms. > May 20, 2024 19:55:13.423 [Javascript] WARNING - DEVICE: Error loading cloud players from plex.tv, HTTP status 403 > May 20, 2024 19:55:13.447 [Javascript] INFO - Mesh: Attempting to connect. > May 20, 2024 19:55:13.607 [0x7023b000] DEBUG - Networking: Completed request 2: (GET [https://plex.tv/media/providers](https://plex.tv/media/providers)) with code 200 (have 2 bytes) in 440 ms. > May 20, 2024 19:55:13.609 [0x7023b000] DEBUG - Networking: Completed request 1: (GET [https://plex.tv/api/users](https://plex.tv/api/users)) with code 200 (have 220 bytes) in 443 ms. > May 20, 2024 19:55:13.611 [Javascript] INFO - USER: Loaded 0 users > May 20, 2024 19:55:13.622 [0x7023b000] DEBUG - Networking: Completed request 5: (GET [https://plex.tv/api/v2/user/privacy.json](https://plex.tv/api/v2/user/privacy.json)) with code 200 (have 6913 bytes) in 454 ms. > May 20, 2024 19:55:13.623 [Javascript] INFO - METRICS: Saving latest cloud settings for metrics. > May 20, 2024 19:55:13.625 [Javascript] INFO - METRICS: Error loading from storage., JSON Parse error: Unexpected character: u > May 20, 2024 19:55:13.625 [Javascript] INFO - METRICS: Loaded 0 events from storage > May 20, 2024 19:55:13.628 [0x7023b000] DEBUG - Networking: Completed request 16: (GET [https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=SharedItems&cacheBuster=1716224113186](https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=SharedItems&cacheBuster=1716224113186)) with code 404 (have 105 bytes) in 441 ms. > May 20, 2024 19:55:13.630 [Javascript] INFO - Cloud: [SharedItems] Error getting data: HTTP status 404 > May 20, 2024 19:55:13.630 [Javascript] INFO - Cloud: [SharedItems] Received data, performing sync. > May 20, 2024 19:55:13.630 [Javascript] INFO - Cloud: [SharedItems] Syncing complete with added: 0 deleted: 0 and dirty: 0. > May 20, 2024 19:55:13.634 [0x7023b000] DEBUG - Networking: Completed request 15: (GET [https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=RecentPlays&cacheBuster=1716224113185](https://plex.tv/api/v2/user/settings?uuid=d8fd3488ca9993e9&key=RecentPlays&cacheBuster=1716224113185)) with code 200 (have 8849 bytes) in 448 ms. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] Received data, performing sync. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.643 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Cloud: [RecentPlays] New remote item. > May 20, 2024 19:55:13.644 [Javascript] INFO - Discovery: There was a change to Recent Plays. > May 20, 2024 19:55:13.644 [Javascript] WARNING - DEVICE: No provider for source null > May 20, 2024 19:55:13.645 [Javascript] INFO - Cloud: [RecentPlays] Syncing complete with added: 20 deleted: 0 and dirty: 0. > May 20, 2024 19:55:13.648 [0x7023b000] DEBUG - Networking: Completed request 6: (GET [https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1](https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1)) with code 200 (have 3443 bytes) in 479 ms. > May 20, 2024 19:55:13.649 [Javascript] INFO - DEVICE: Fetched 5 devices from the cloud. > May 20, 2024 19:55:13.664 [Javascript] INFO - DEVICE: Persisting 5 devices. > May 20, 2024 19:55:13.718 [0x7023b000] DEBUG - Networking: Completed request 7: (GET [https://plex.tv/api/v2/user.json?includeSubscriptions=1&includeProviders=1](https://plex.tv/api/v2/user.json?includeSubscriptions=1&includeProviders=1)) with code 200 (have 8387 bytes) in 549 ms. > May 20, 2024 19:55:13.736 [0x7083f000] DEBUG - Networking: Create request 17: (GET [https://plex.tv/api/home/users](https://plex.tv/api/home/users)) network type 2. > May 20, 2024 19:55:13.843 [0x7023b000] DEBUG - Networking: Completed request 17: (GET [https://plex.tv/api/home/users](https://plex.tv/api/home/users)) with code 401 (have 91 bytes) in 107 ms. > May 20, 2024 19:55:13.845 [Javascript] WARNING - ACCOUNT: Error refreshing account data: , HTTP status 401, 401 ---
**Author:** ![mohmedk1](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@mohmedk1](https://forums.plex.tv/u/mohmedk1)\ **Post date:** [May 20, 2024, 5:15pm UTC](https://forums.plex.tv/t/plexamp-can-t-find-my-servers/878101/2 "2024-05-20T17:15:14Z")
hi i tested the app with my mac,iPad worked fine i think my issue only with iPhone ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [May 23, 2024, 7:22pm UTC](https://forums.plex.tv/t/plexamp-can-t-find-my-servers/878101/3 "2024-05-23T19:22:07Z")
Probably a double-NAT issue with wireless. ```auto May 20, 2024 19:55:13.171 [Javascript] WARNING - DEVICE: Server connection https://192-168-88-2.c03a9c6bc41141c5860dae311e9f2562.plex.direct:32400 didn’t work for NAS6B2C09: HTTP status -7 ``` iPhone is trying this address. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 21, 2024, 7:22pm UTC](https://forums.plex.tv/t/plexamp-can-t-find-my-servers/878101/4 "2024-08-21T19:22:44Z")
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