# Plexamp can't find server anymore **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [March 13, 2022, 11:25pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506 "2022-03-13T23:25:44Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Kehkou](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@Kehkou](https://forums.plex.tv/u/Kehkou)\ **Post date:** [March 13, 2022, 11:25pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/1 "2022-03-13T23:25:45Z")
Server Version#: 1.25.6.5577 Player Version#: All versions ![Screenshot_20220313-170303](https://global.discourse-cdn.com/plex/original/4X/8/1/a/81a2e895e4a7729b6f6bf5915e051a20e1b706d5.jpeg) Plexamp can’t find my server anymore after a fresh login; whether on the latest version or older ones, on two devices Android 9, and 11, one in use and one brand-spanking-new (factory condition), respectively. Instead, I get this message after login. Plex _App_ (the video one) works without issue, and finds the server immediately upon login. One android device (“Pahoehoe” in the log; broken screen) which is already logged onto Plexamp can still stream music from the server. **I have already restarted and updated the server; no change**. All devices are on the same network mesh. Please help; I have provided the logs. Thank you! [Plex Media Server Logs\_2022-03-13\_17-28-04.zip](https://forums.plex.tv/uploads/short-url/fkS0iu4LFPqjLkzbwVAuMgkGSAd.zip) (3.9 MB) ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 14, 2022, 6:23am UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/2 "2022-03-14T06:23:53Z")
We’d need the [Plexamp logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427), not the [server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![Kehkou](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@Kehkou](https://forums.plex.tv/u/Kehkou)\ **Post date:** [March 14, 2022, 8:54am UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/3 "2022-03-14T08:54:31Z")
I don’t know what the heck was up with it, why Plexamp behaved in such a way, but I just uninstalled Plexamp and reinstalled it from the Play Store and now it is working. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 14, 2022, 8:12pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/4 "2022-03-14T20:12:31Z")
Well that is one way to go 😆 🔥 If you run into the issue again, you can long press the `Sign In` button and it’s a hidden trick to share logs from that screen. ---
**Author:** ![D\_eight6](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@D\_eight6](https://forums.plex.tv/u/D_eight6)\ **Post date:** [March 14, 2022, 8:18pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/5 "2022-03-14T20:18:04Z")
> [@elan](#): > > you can long press the `Sign In` button and it’s a hidden trick to share logs from that screen. That’s not a hidden trick. That’s actually a horrible hidden way to not help you and the rest of the team from getting the information you need. Was this “trick” added to the PlexAmp guide because that could have saved many of us the trouble from trying to figure out how to send logs but unable to sign in on PlexAmp. Shame on you. Are we a joke to you? ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 14, 2022, 8:34pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/6 "2022-03-14T20:34:16Z")
> [@D\_eight6](#): > > Shame on you. Are we a joke to you? Please take a deep breath. We added the shortcut in the last release quickly just so we could help people when they were running into issues signing in (the primary issue having been fixed in the last release). ---
**Author:** ![D\_eight6](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@D\_eight6](https://forums.plex.tv/u/D_eight6)\ **Post date:** [March 14, 2022, 8:45pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/7 "2022-03-14T20:45:37Z")
So I took a look at the PlexAmp release notes and I stand corrected as it does appear that you implemented it back on the 4.0.1 release. I don’t know how many times I’ve come across a handful of users who needed to send in logs but had no way to submit them due to no mechanism to do so. As someone who has similar situations as they did, I couldn’t help but think how they were to do that. Thanks for implementing a way but if this method is to be used, if definitely needs be added to the guide or pinned as PlexAmp continues to have blips every now and then. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 14, 2022, 9:01pm UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/8 "2022-03-14T21:01:59Z")
Just to be explicit, it’s only for the cases of trouble signing in. For everything else, there’s settings \> advanced \> debugging \> share debug logs. ---
**Author:** ![Kehkou](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@Kehkou](https://forums.plex.tv/u/Kehkou)\ **Post date:** [March 15, 2022, 7:33am UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/9 "2022-03-15T07:33:07Z")
That (de)escalated quickly! Thanks for the info @elan; it should be added to the page: [Plexamp Logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427). ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 13, 2022, 7:33am UTC](https://forums.plex.tv/t/plexamp-cant-find-server-anymore/780506/10 "2022-06-13T07:33:19Z")
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