# PlexAmp Downloads

**URL:** <https://forums.plex.tv/t/plexamp-downloads/777539>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [February 21, 2022, 9:54am UTC](https://forums.plex.tv/t/plexamp-downloads/777539 "2022-02-21T09:54:13Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Suddzz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suddzz/32/269281_2.png) [@Suddzz](https://forums.plex.tv/u/Suddzz)\
**Post date:** [February 21, 2022, 9:54am UTC](https://forums.plex.tv/t/plexamp-downloads/777539/1 "2022-02-21T09:54:13Z")

</div>

Having an odd situation here, have been playing music from downloads, album finished, went to select another album and it’s now saying no items downloaded?

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [February 21, 2022, 10:13am UTC](https://forums.plex.tv/t/plexamp-downloads/777539/2 "2022-02-21T10:13:24Z")

</div>

haven’t heard of that one before.

have you had the downloads for quite some time?  
device/os?

and please post [plexamp logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427).

---

<div class="post-metadata">

**Author:** ![Suddzz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suddzz/32/269281_2.png) [@Suddzz](https://forums.plex.tv/u/Suddzz)\
**Post date:** [February 21, 2022, 10:44am UTC](https://forums.plex.tv/t/plexamp-downloads/777539/3 "2022-02-21T10:44:06Z")

</div>

Had the downloads for about a week with no issues, it is a strange one.  
On the latest iOS on iPhone 8.  
[Plexamp-Logs-2022-02-21-1.zip](https://forums.plex.tv/uploads/short-url/l0NwoQyUxdwJpmm67CYmbGfYPmJ.zip) (97.2 KB)

---

<div class="post-metadata">

**Author:** ![Suddzz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suddzz/32/269281_2.png) [@Suddzz](https://forums.plex.tv/u/Suddzz)\
**Post date:** [February 21, 2022, 3:05pm UTC](https://forums.plex.tv/t/plexamp-downloads/777539/4 "2022-02-21T15:05:48Z")

</div>

Just found the cause of the problem, downloads on cellular was not enabled, but I had previously downloaded via wifi at home…

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [February 21, 2022, 6:08pm UTC](https://forums.plex.tv/t/plexamp-downloads/777539/5 "2022-02-21T18:08:20Z")

</div>

but just to be clear, when you go on cellular, previous downloads should still be there. i’m a bit confused 🤔

---

<div class="post-metadata">

**Author:** ![Suddzz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suddzz/32/269281_2.png) [@Suddzz](https://forums.plex.tv/u/Suddzz)\
**Post date:** [February 21, 2022, 6:44pm UTC](https://forums.plex.tv/t/plexamp-downloads/777539/6 "2022-02-21T18:44:50Z")

</div>

I had 266 tracks downloaded while on wifi at home, I listened to an album at work, selected a different album and a message saying 0 items downloaded appeared briefly. I then went into settings turned on download on cellular and the tracks started to download again. And noticed while back at home on wifi, the tracks started to download again…

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [February 21, 2022, 6:56pm UTC](https://forums.plex.tv/t/plexamp-downloads/777539/7 "2022-02-21T18:56:59Z")

</div>

I understand why tracks wouldn’t have downloaded while on cellular, I don’t understand if something which previously downloaded became unavailable on cellular.

---

<div class="post-metadata">

**Author:** ![Suddzz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suddzz/32/269281_2.png) [@Suddzz](https://forums.plex.tv/u/Suddzz)\
**Post date:** [February 21, 2022, 7:29pm UTC](https://forums.plex.tv/t/plexamp-downloads/777539/8 "2022-02-21T19:29:33Z")

</div>

Hence why I’d reported the issue. It has me stumped, am going to delete everything an redownload on the home wifi, will let you know how it goes tomorrow. 👍🏻

---

<div class="post-metadata">

**Author:** ![Suddzz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/suddzz/32/269281_2.png) [@Suddzz](https://forums.plex.tv/u/Suddzz)\
**Post date:** [February 22, 2022, 11:18am UTC](https://forums.plex.tv/t/plexamp-downloads/777539/9 "2022-02-22T11:18:09Z")

</div>

So far alls well…. 🤷🏻‍♂️ I can’t replicate that issue again… glitch in the matrix…

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 23, 2022, 11:18am UTC](https://forums.plex.tv/t/plexamp-downloads/777539/10 "2022-05-23T11:18:41Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
