# Plexamp Error: No music servers **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [April 19, 2020, 2:40pm UTC](https://forums.plex.tv/t/plexamp-error-no-music-servers/577244 "2020-04-19T14:40:04Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Aubaine](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@Aubaine](https://forums.plex.tv/u/Aubaine)\ **Post date:** [April 19, 2020, 2:40pm UTC](https://forums.plex.tv/t/plexamp-error-no-music-servers/577244/1 "2020-04-19T14:40:04Z")
I am trying to get Plexamp to work however on both IOS and OSX I am unable to connect to my Plex Server. Bot give the error: “no music servers”. Looking at Plexamp.log, I can see the following: Apr 19, 2020 16:23:54.993 [Javascript] INFO - DEVICE: Finding best connection for plex Apr 19, 2020 16:23:54.993 [Javascript] INFO - HTTP: Issuing request to [https://server-ip-1.xxx.plex.direct:32400/](https://server-ip-1.xxx.plex.direct:32400/) Apr 19, 2020 16:23:54.993 [Javascript] INFO - HTTP: Issuing request to [https://server-ip-2.xxx.plex.direct:32400/](https://server-ip-2.xxx.plex.direct:32400/) Apr 19, 2020 16:23:54.993 [Javascript] INFO - HTTP: Issuing request to [https://server-ip-3.xxx.plex.direct:32400/](https://server-ip-3.xxx.plex.direct:32400/) Apr 19, 2020 16:23:54.994 [Javascript] INFO - HTTP: Issuing request to [https://plex.domain:32400/](https://plex.domain:32400/) Apr 19, 2020 16:23:54.997 [Javascript] INFO - ACCOUNT: Refreshing data. **Apr 19, 2020 16:23:55.057 [Javascript] WARNING - DEVICE: Server connection [https://plex.domain:32400](https://plex.domain:32400) didn’t work for plex: unable to verify the first certificate** It should be connecting to [https://plex.domain](https://plex.domain). Plex is configured with a custom certificate signed by my own CA (CA is trusted on the clients). Plex Server is configured with the following network options. Custom certificate domain: plex.domain Custom server access URLs: [https://plex.domain:32400](https://plex.domain:32400) Any ideas what’s missing? It looks like Plexamp is looking at a different CA trust strore? I see it still connects to plex based on ip, but eventually gets the message “WARNING - DEVICE: Did not find a working server.” Apr 19, 2020 16:23:55.297 [Javascript] INFO - METRICS: Saving latest cloud settings for metrics. Apr 19, 2020 16:23:55.551 [Javascript] INFO - DEVICE: Server connection worked for plex ~ [https://172-16-66-2.a44b580dc8e941bbb1785c2dede3a517.plex.direct:32400](https://172-16-66-2.a44b580dc8e941bbb1785c2dede3a517.plex.direct:32400) Apr 19, 2020 16:23:55.552 [Javascript] INFO - DEVICE: Reading libraries and features from plex Apr 19, 2020 16:23:55.552 [Javascript] INFO - HTTP: Issuing request to [https://server-ip-3.xxx.plex.direct:32400/media/providers](https://server-ip-3.xxx.plex.direct:32400/media/providers) Apr 19, 2020 16:23:55.583 [Javascript] INFO - DEVICE: Failed testing to all 1 devices, so giving up. Apr 19, 2020 16:23:55.583 [Javascript] INFO - DEVICE: Looking for an active SHARED server. Apr 19, 2020 16:23:55.583 [Javascript] WARNING - DEVICE: Did not find a working server. ---
**Author:** ![Aubaine](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@Aubaine](https://forums.plex.tv/u/Aubaine)\ **Post date:** [April 19, 2020, 2:53pm UTC](https://forums.plex.tv/t/plexamp-error-no-music-servers/577244/2 "2020-04-19T14:53:01Z")
It seemed I needed an actual Music library even if it’s empty. I only use Tidal within Plex. It still seems Plexamp is connecting based on ip, based on DNS would be great 🙂 ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [April 19, 2020, 9:08pm UTC](https://forums.plex.tv/t/plexamp-error-no-music-servers/577244/3 "2020-04-19T21:08:27Z")
Ah, glad to hear it’s actually working 😅 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 18, 2020, 9:08pm UTC](https://forums.plex.tv/t/plexamp-error-no-music-servers/577244/4 "2020-07-18T21:08:28Z")
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