# Plexamp Headless - Error loading cloud players from plex.tv **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [August 11, 2022, 5:35pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096 "2022-08-11T17:35:06Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 11, 2022, 5:35pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/1 "2022-08-11T17:35:06Z")
Hi all, I am trying to install Plexamp Headless on a Raspberry Pi 4 with a HifiBerry Dac2 HD. Used Raspberry Pi Imager to put Raspberry OS Lite on a 128gb sd card. I ssh into it. Updated and changed the /boot/config.txt in accordance to HifiBerry [https://www.hifiberry.com/docs/software/configuring-linux-3-18-x/](https://www.hifiberry.com/docs/software/configuring-linux-3-18-x/) Then after reboot: - installed nodejs - wget [https://plexamp.plex.tv/headless/Plexamp-Linux-headless-v4.3.0.tar.bz2](https://plexamp.plex.tv/headless/Plexamp-Linux-headless-v4.3.0.tar.bz2) - tar -xvf Plexamp-Linux-headless-v4.3.0.tar.bz2 - cd plexamp/ and finally - node js/index.js It tells me to visit [https://plex.tv/claim](https://plex.tv/claim) and I copied the token and insert it and I get the error: ![Schermata da 2022-08-11 19-16-41](https://global.discourse-cdn.com/plex/original/4X/c/2/8/c286d6b74836d9141be5e5cc56d3dabbaf4aebda.png) Its claims that Plexamp is now signed and ready. So, I do the final steps: $ sudo cp plexamp.service /lib/systemd/system/ $ sudo systemctl daemon-reload $ sudo systemctl enable plexamp $ sudo systemctl start plexamp In a browser, I type in the url: http://:32500 and I get the log in page and after that, I indeed reach my Plex Media Server: ![Schermata da 2022-08-11 19-10-30](https://global.discourse-cdn.com/plex/original/4X/7/7/b/77b2cc4bbb47bd20d529c183901b45944386f4c3.png) However, when I click on any song, it is just blank, wont play anything: ![Schermata da 2022-08-11 18-24-10](https://global.discourse-cdn.com/plex/original/4X/0/6/f/06fa7e5f618a7b4ebb565ac5d298e884327fd68a.jpeg) The logs ~/.cache/Plexamp/log/Plexamp.log is an endless loop of the folowing: Aug 11, 2022 18:53:48.762 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 11, 2022 18:53:53.767 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Any help would be most appreciated. Joaquim ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [August 11, 2022, 7:03pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/2 "2022-08-11T19:03:10Z")
This is fixed in the next release, but select the cast icon from top right and select the player you wish to control. ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 12, 2022, 8:06am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/3 "2022-08-12T08:06:34Z")
Thanks Elan for the reply. I tried the Cast icon on the top right corner and selected RPi selected but the problem persists. Great news that this has been fixed when the next release comes. Let me know if I can help in anyway. When the release does come, is there a simply way to update it or I should install it from scratch? ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [August 12, 2022, 8:23am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/4 "2022-08-12T08:23:01Z")
> [@joaquimbarreto](#): > > I tried the Cast icon on the top right corner and selected RPi selected but the problem persists Then we’ll need logs; the websocket issue can be ignored. > [@joaquimbarreto](#): > > is there a simply way to update it or I should install it from scratch? You can just overwrite the existing install and restart the service. ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 12, 2022, 8:58am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/5 "2022-08-12T08:58:52Z")
These are the logs when I click the Cast icon and then select a song: ```auto 
Aug 12, 2022 10:48:49.012 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources 
Aug 12, 2022 10:48:49.015 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources 
Aug 12, 2022 10:48:49.112 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources 
Aug 12, 2022 10:48:49.117 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources 
Aug 12, 2022 10:48:49.132 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources 
Aug 12, 2022 10:48:49.135 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources 
Aug 12, 2022 10:48:49.137 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources 
Aug 12, 2022 10:48:49.142 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources 
Aug 12, 2022 10:48:54.015 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:48:54.016 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:48:59.024 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:48:59.024 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:49:04.029 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:49:04.029 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:49:09.034 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:49:09.035 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc
Aug 12, 2022 10:49:12.437 [Javascript] INFO - HttpServer: [192.168.1.61] GET /player/playback/createPlayQueue source=80256acc7d74d11bfe9bdb305b965f7733583580&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&token=<token>&includeExternalMedia=1&type=audio&protocol=https&address=192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct&port=32400&machineIdentifier=80256acc7d74d11bfe9bdb305b965f7733583580&commandID=40
Aug 12, 2022 10:49:12.448 [Javascript] INFO - PLAYER: Issuing play for music from server 80256acc7d74d11bfe9bdb305b965f7733583580
Aug 12, 2022 10:49:12.456 [Javascript] DEBUG - PlayQueue: Processing STOP
Aug 12, 2022 10:49:12.457 [Javascript] INFO - PlayQueue: Stop.
Aug 12, 2022 10:49:12.458 [0xaf70c440] INFO - BASS: Stop.
Aug 12, 2022 10:49:12.458 [0xaf70c440] INFO - PQCache: Clearing.
Aug 12, 2022 10:49:12.458 [0xaf70c440] DEBUG - BASS: Stopped in 0 ms.
Aug 12, 2022 10:49:12.460 [Javascript] DEBUG - PlayQueue: Processing send timelines in state stopped time -1000.
Aug 12, 2022 10:49:12.461 [Javascript] INFO - PlayQueue: Processing play media.
Aug 12, 2022 10:49:12.471 [0xb6f0d040] DEBUG - Networking: Create request 40: (POST https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/playQueues?includeLoudnessRamps=1&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&includeExternalMedia=1&type=audio&commandID=40&includeFields=thumbBlurHash&X-Plex-Device-Name=Harmonia).
Aug 12, 2022 10:49:12.579 [0xad708440] DEBUG - Networking: Completed request 40: (POST https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/playQueues?includeLoudnessRamps=1&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&includeExternalMedia=1&type=audio&commandID=40&includeFields=thumbBlurHash&X-Plex-Device-Name=Harmonia) with code 200 (have 23916 bytes) in 108 ms.
Aug 12, 2022 10:49:12.582 [Javascript] INFO - PlayQueue: Saving to storage.
Aug 12, 2022 10:49:12.584 [Javascript] INFO - PlayQueue: Processing PQ 80256acc7d74d11bfe9bdb305b965f7733583580 880 with 10 items (full: true, play after: true), selected 40113 at offset 3.
Aug 12, 2022 10:49:12.586 [Javascript] INFO - PlayQueue: Looked at all the tracks and consecutive: true.
Aug 12, 2022 10:49:12.587 [Javascript] INFO - Audio: Effective repeat mode is: undefined from mode: undefined play queue length: 10
Aug 12, 2022 10:49:12.589 [Javascript] DEBUG - PlayQueue: Audio queue: 
Aug 12, 2022 10:49:12.590 [Javascript] DEBUG - PlayQueue: Play queue: 40113,40114
Aug 12, 2022 10:49:12.590 [Javascript] DEBUG - PlayQueue: Adding both current and next track.
Aug 12, 2022 10:49:12.591 [0xadf09440] INFO - BASS: Stop.
Aug 12, 2022 10:49:12.591 [0xadf09440] INFO - PQCache: Clearing.
Aug 12, 2022 10:49:12.591 [0xadf09440] DEBUG - BASS: Stopped in 0 ms.
Aug 12, 2022 10:49:12.592 [Javascript] DEBUG - PlayQueue: Adding track 40113 to audio player, gapless true gain -4.1 looping false.
Aug 12, 2022 10:49:12.597 [0xaf70c440] INFO - PQCache: Set item 40113 active to 1, 1 active remaining.
Aug 12, 2022 10:49:12.597 [0xaf70c440] INFO - BASS: Queueing stream (1 total, 0 handles) with identifier 40113, gain -4.1 dB, overlap duration 0 ms, start offset 0 ms (paused: 0).
Aug 12, 2022 10:49:12.597 [0xaf70c440] INFO - Media: Found an item to direct play with bitrate under 0 (it was 2516 kbps).
``` > [@elan](#): > > You can just overwrite the existing install and restart the service. Just to confirm, delete the plexamp folder, unzip the new version cd /plexamp and node js/index.js and then sudo systemctl restart plexamp. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [August 12, 2022, 9:13am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/6 "2022-08-12T09:13:33Z")
please zip up all the logs, snippets are rarely enough. ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 12, 2022, 10:54am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/7 "2022-08-12T10:54:44Z")
Below are all the logs before I clicked the Cast icon: ```auto Aug 12, 2022 10:47:43.930 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:43.931 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:48.936 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:48.937 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:53.942 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:53.943 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:58.947 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:47:58.948 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:03.953 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:03.954 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:08.959 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:08.960 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:13.965 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:13.965 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:18.971 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:18.972 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:23.976 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:23.976 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:28.981 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:28.981 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:33.516 [Javascript] INFO - HttpServer: [192.168.1.61] GET / Aug 12, 2022 10:48:33.594 [Javascript] INFO - HttpServer: [192.168.1.61] GET /index.js Aug 12, 2022 10:48:33.985 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:33.985 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:34.943 [Javascript] INFO - HttpServer: [192.168.1.61] GET /settings Aug 12, 2022 10:48:34.951 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:34.973 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:35.042 [Javascript] INFO - HttpServer: [192.168.1.61] PUT /settings name=equalizerValues&value=0,0,0,0,0,0,0,0,0,0 Aug 12, 2022 10:48:35.055 [Javascript] INFO - HTTP: Setting equalizerValues of type object to 0,0,0,0,0,0,0,0,0,0 Aug 12, 2022 10:48:35.067 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:35.115 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:35.120 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:35.122 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:35.130 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:35.141 [Javascript] INFO - HttpServer: [192.168.1.61] GET /settings/values name=audioDeviceUuid Aug 12, 2022 10:48:38.990 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:38.991 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:42.675 [Javascript] INFO - HttpServer: [192.168.1.61] GET /colors/extract source=80256acc7d74d11bfe9bdb305b965f7733583580&endpoint=/library/metadata/11858/thumb/1629513577 Aug 12, 2022 10:48:42.681 [0xb6f0d040] DEBUG - Networking: Create request 39: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F11858%2Fthumb%2F1629513577&format=png&X-Plex-Token=). Aug 12, 2022 10:48:42.799 [0xad708440] DEBUG - Networking: Completed request 39: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F11858%2Fthumb%2F1629513577&format=png&X-Plex-Token=) with code 200 (have 40006 bytes) in 117 ms. Aug 12, 2022 10:48:43.108 [Javascript] INFO - IMAGE: Extracted palette #BDD0BB,#1E1F38,#658F9A,#384C75,#E0B339,#C7D8BD,#273A39,#40707D,#769298,#A2C6B5,#5C9177,#17392F,#4B6339,#CFAB2D,#909039,#6D9B79,#4A7765,#AB9A2F,#647F39,#394939. Aug 12, 2022 10:48:43.994 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:43.994 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:48.994 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:48.998 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:49.011 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:49.011 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:49.012 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:49.015 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:49.112 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:49.117 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:49.132 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:49.135 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 10:48:49.137 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:49.142 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 10:48:54.015 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:54.016 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:59.024 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:48:59.024 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:49:04.029 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:49:04.029 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:49:09.034 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:49:09.035 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 10:49:12.437 [Javascript] INFO - HttpServer: [192.168.1.61] GET /player/playback/createPlayQueue source=80256acc7d74d11bfe9bdb305b965f7733583580&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&token=&includeExternalMedia=1&type=audio&protocol=https&address=192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct&port=32400&machineIdentifier=80256acc7d74d11bfe9bdb305b965f7733583580&commandID=40 Aug 12, 2022 10:49:12.448 [Javascript] INFO - PLAYER: Issuing play for music from server 80256acc7d74d11bfe9bdb305b965f7733583580 Aug 12, 2022 10:49:12.456 [Javascript] DEBUG - PlayQueue: Processing STOP Aug 12, 2022 10:49:12.457 [Javascript] INFO - PlayQueue: Stop. Aug 12, 2022 10:49:12.458 [0xaf70c440] INFO - BASS: Stop. Aug 12, 2022 10:49:12.458 [0xaf70c440] INFO - PQCache: Clearing. Aug 12, 2022 10:49:12.458 [0xaf70c440] DEBUG - BASS: Stopped in 0 ms. Aug 12, 2022 10:49:12.460 [Javascript] DEBUG - PlayQueue: Processing send timelines in state stopped time -1000. Aug 12, 2022 10:49:12.461 [Javascript] INFO - PlayQueue: Processing play media. Aug 12, 2022 10:49:12.471 [0xb6f0d040] DEBUG - Networking: Create request 40: (POST https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/playQueues?includeLoudnessRamps=1&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&includeExternalMedia=1&type=audio&commandID=40&includeFields=thumbBlurHash&X-Plex-Device-Name=Harmonia). Aug 12, 2022 10:49:12.579 [0xad708440] DEBUG - Networking: Completed request 40: (POST https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/playQueues?includeLoudnessRamps=1&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&includeExternalMedia=1&type=audio&commandID=40&includeFields=thumbBlurHash&X-Plex-Device-Name=Harmonia) with code 200 (have 23916 bytes) in 108 ms. Aug 12, 2022 10:49:12.582 [Javascript] INFO - PlayQueue: Saving to storage. Aug 12, 2022 10:49:12.584 [Javascript] INFO - PlayQueue: Processing PQ 80256acc7d74d11bfe9bdb305b965f7733583580 880 with 10 items (full: true, play after: true), selected 40113 at offset 3. Aug 12, 2022 10:49:12.586 [Javascript] INFO - PlayQueue: Looked at all the tracks and consecutive: true. Aug 12, 2022 10:49:12.587 [Javascript] INFO - Audio: Effective repeat mode is: undefined from mode: undefined play queue length: 10 Aug 12, 2022 10:49:12.589 [Javascript] DEBUG - PlayQueue: Audio queue: Aug 12, 2022 10:49:12.590 [Javascript] DEBUG - PlayQueue: Play queue: 40113,40114 Aug 12, 2022 10:49:12.590 [Javascript] DEBUG - PlayQueue: Adding both current and next track. Aug 12, 2022 10:49:12.591 [0xadf09440] INFO - BASS: Stop. Aug 12, 2022 10:49:12.591 [0xadf09440] INFO - PQCache: Clearing. Aug 12, 2022 10:49:12.591 [0xadf09440] DEBUG - BASS: Stopped in 0 ms. Aug 12, 2022 10:49:12.592 [Javascript] DEBUG - PlayQueue: Adding track 40113 to audio player, gapless true gain -4.1 looping false. Aug 12, 2022 10:49:12.597 [0xaf70c440] INFO - PQCache: Set item 40113 active to 1, 1 active remaining. Aug 12, 2022 10:49:12.597 [0xaf70c440] INFO - BASS: Queueing stream (1 total, 0 handles) with identifier 40113, gain -4.1 dB, overlap duration 0 ms, start offset 0 ms (paused: 0). Aug 12, 2022 10:49:12.597 [0xaf70c440] INFO - Media: Found an item to direct play with bitrate under 0 (it was 2516 kbps). ``` ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 12, 2022, 11:08am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/8 "2022-08-12T11:08:38Z")
These logs are from the moment I turn on the RPi and I can ssh into it. Then on a browser I log in, choose the folder from the server and click the Cast icon: ```auto joaquim@athena  ~  ssh pi@192.168.1.62 pi@192.168.1.62's password: Linux raspberrypi 5.15.32-v7l+ #1538 SMP Thu Mar 31 19:39:41 BST 2022 armv7l The programs included with the Debian GNU/Linux system are free software; the exact distribution terms for each program are described in the individual files in /usr/share/doc/*/copyright. Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent permitted by applicable law. Last login: Fri Aug 12 13:01:35 2022 pi@raspberrypi:~ $ tail -f ~/.cache/Plexamp/log/Plexamp.log Aug 12, 2022 13:01:55.000 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:00.004 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:00.004 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:05.012 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:05.013 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:08.996 [Javascript] INFO - DEVICE: Persisting devices because CPH2307 was dirty. Aug 12, 2022 13:02:08.996 [Javascript] INFO - DEVICE: Persisting 10 devices. Aug 12, 2022 13:02:09.309 [Javascript] INFO - Sync: Error cleaning up: ENOENT: no such file or directory, scandir '/home/pi/.local/share/Plexamp/Offline'. Aug 12, 2022 13:02:10.018 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:10.018 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:15.027 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:15.028 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:20.032 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:20.033 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:25.039 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:25.039 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:30.043 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:30.044 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:35.049 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:35.049 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:40.055 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:40.055 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:42.897 [Javascript] INFO - HttpServer: [192.168.1.61] GET / Aug 12, 2022 13:02:42.954 [Javascript] INFO - HttpServer: [192.168.1.61] GET /index.js Aug 12, 2022 13:02:45.006 [Javascript] INFO - HttpServer: [192.168.1.61] GET /settings Aug 12, 2022 13:02:45.013 [Javascript] INFO - HttpServer: [192.168.1.61] GET /favicon.ico Aug 12, 2022 13:02:45.024 [Javascript] INFO - HttpServer: [192.168.1.61] PUT /settings name=equalizerValues&value=0,0,0,0,0,0,0,0,0,0 Aug 12, 2022 13:02:45.052 [Javascript] INFO - HTTP: Setting equalizerValues of type object to 0,0,0,0,0,0,0,0,0,0 Aug 12, 2022 13:02:45.076 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:45.077 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:45.147 [Javascript] INFO - HttpServer: [192.168.1.61] GET /settings/values name=audioDeviceUuid Aug 12, 2022 13:02:50.081 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:50.082 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:55.087 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:02:55.088 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:00.093 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:00.093 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:05.098 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:05.098 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:10.102 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:10.102 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:15.106 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:15.107 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:20.111 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:20.111 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:25.116 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:25.116 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:30.120 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:30.120 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:35.125 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:35.126 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:40.130 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:40.130 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:45.135 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:45.135 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:50.139 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:50.139 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:55.144 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:55.145 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:03:59.963 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 13:03:59.964 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 13:03:59.965 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 13:03:59.965 [Javascript] INFO - HttpServer: [192.168.1.61] OPTIONS /resources Aug 12, 2022 13:03:59.972 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 13:03:59.990 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 13:04:00.002 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 13:04:00.005 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 13:04:00.015 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 13:04:00.030 [Javascript] INFO - HttpServer: [192.168.1.61] GET /resources Aug 12, 2022 13:04:00.149 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:00.149 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:02.587 [Javascript] INFO - HttpServer: [192.168.1.61] GET /colors/extract source=80256acc7d74d11bfe9bdb305b965f7733583580&endpoint=/library/metadata/11858/thumb/1629513577 Aug 12, 2022 13:04:02.593 [0xb6f22040] DEBUG - Networking: Create request 38: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F11858%2Fthumb%2F1629513577&format=png&X-Plex-Token=). Aug 12, 2022 13:04:02.748 [0xad708440] DEBUG - Networking: Completed request 38: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F11858%2Fthumb%2F1629513577&format=png&X-Plex-Token=) with code 200 (have 40006 bytes) in 154 ms. Aug 12, 2022 13:04:02.996 [Javascript] INFO - HttpServer: [192.168.1.61] GET /colors/extract source=80256acc7d74d11bfe9bdb305b965f7733583580&endpoint=/library/metadata/2144/thumb/1655174882 Aug 12, 2022 13:04:02.998 [0xb6f22040] DEBUG - Networking: Create request 39: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F2144%2Fthumb%2F1655174882&format=png&X-Plex-Token=). Aug 12, 2022 13:04:03.009 [0xad708440] DEBUG - Networking: Completed request 39: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F2144%2Fthumb%2F1655174882&format=png&X-Plex-Token=) with code 200 (have 23508 bytes) in 11 ms. Aug 12, 2022 13:04:03.153 [Javascript] INFO - HttpServer: [192.168.1.61] GET /colors/extract source=80256acc7d74d11bfe9bdb305b965f7733583580&endpoint=/library/metadata/13217/thumb/1660184095 Aug 12, 2022 13:04:03.155 [0xb6f22040] DEBUG - Networking: Create request 40: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F13217%2Fthumb%2F1660184095&format=png&X-Plex-Token=). Aug 12, 2022 13:04:03.164 [0xad708440] DEBUG - Networking: Completed request 40: (GET https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/photo/:/transcode?width=150&height=150&url=%2Flibrary%2Fmetadata%2F13217%2Fthumb%2F1660184095&format=png&X-Plex-Token=) with code 200 (have 33870 bytes) in 9 ms. Aug 12, 2022 13:04:03.485 [Javascript] INFO - IMAGE: Extracted palette #BDD0BB,#1E1F38,#658F9A,#384C75,#E0B339,#C7D8BD,#273A39,#40707D,#769298,#A2C6B5,#5C9177,#17392F,#4B6339,#CFAB2D,#909039,#6D9B79,#4A7765,#AB9A2F,#647F39,#394939. Aug 12, 2022 13:04:03.538 [Javascript] INFO - IMAGE: Extracted palette #19252E,#27536C,#1D384B,#19252E,#19252E,#295A6E,#2E667E,#316E87,#418FAB,#387F99,#192730,#1F414C,#255363,#387890,#192730,#1C374A,#1C374A,#1C374A,#1C374A,#1C374A. Aug 12, 2022 13:04:03.822 [Javascript] INFO - IMAGE: Extracted palette #6D6D6D,#4A2F26,#878787,#C7C6C7,#AB6432,#392721,#5B3027,#9A6F41,#7F5331,#AB8653,#B2B5A3,#301F1D,#7F7864,#784A30,#BD9164,#2F1F1D,#E0B47E,#B47742,#C7C6B3,#804B2F. Aug 12, 2022 13:04:05.154 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:05.155 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:10.159 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:10.160 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:15.164 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:15.165 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:20.170 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:20.171 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:25.177 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:25.178 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:30.183 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:30.183 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc Aug 12, 2022 13:04:32.540 [Javascript] INFO - HttpServer: [192.168.1.61] GET /player/playback/createPlayQueue source=80256acc7d74d11bfe9bdb305b965f7733583580&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&token=&includeExternalMedia=1&type=audio&protocol=https&address=192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct&port=32400&machineIdentifier=80256acc7d74d11bfe9bdb305b965f7733583580&commandID=31 Aug 12, 2022 13:04:32.551 [Javascript] INFO - PLAYER: Issuing play for music from server 80256acc7d74d11bfe9bdb305b965f7733583580 Aug 12, 2022 13:04:32.559 [Javascript] DEBUG - PlayQueue: Processing STOP Aug 12, 2022 13:04:32.561 [Javascript] INFO - PlayQueue: Stop. Aug 12, 2022 13:04:32.562 [0xaf70c440] INFO - BASS: Stop. Aug 12, 2022 13:04:32.562 [0xaf70c440] INFO - PQCache: Clearing. Aug 12, 2022 13:04:32.562 [0xaf70c440] DEBUG - BASS: Stopped in 0 ms. Aug 12, 2022 13:04:32.564 [Javascript] DEBUG - PlayQueue: Processing send timelines in state stopped time -1000. Aug 12, 2022 13:04:32.565 [Javascript] INFO - PlayQueue: Processing play media. Aug 12, 2022 13:04:32.574 [0xb6f22040] DEBUG - Networking: Create request 41: (POST https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/playQueues?includeLoudnessRamps=1&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&includeExternalMedia=1&type=audio&commandID=31&includeFields=thumbBlurHash&X-Plex-Device-Name=Harmonia). Aug 12, 2022 13:04:32.678 [0xad708440] DEBUG - Networking: Completed request 41: (POST https://192-168-1-53.a36bc24d8bae4942811a22f18e9ebc41.plex.direct:32400/playQueues?includeLoudnessRamps=1&uri=server%3A%2F%2F80256acc7d74d11bfe9bdb305b965f7733583580%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2144&key=%2Flibrary%2Fmetadata%2F2148&includeExternalMedia=1&type=audio&commandID=31&includeFields=thumbBlurHash&X-Plex-Device-Name=Harmonia) with code 200 (have 23916 bytes) in 103 ms. Aug 12, 2022 13:04:32.686 [Javascript] INFO - PlayQueue: Saving to storage. Aug 12, 2022 13:04:32.691 [Javascript] INFO - PlayQueue: Processing PQ 80256acc7d74d11bfe9bdb305b965f7733583580 881 with 10 items (full: true, play after: true), selected 40123 at offset 3. Aug 12, 2022 13:04:32.694 [Javascript] INFO - PlayQueue: Looked at all the tracks and consecutive: true. Aug 12, 2022 13:04:32.696 [Javascript] INFO - Audio: Effective repeat mode is: undefined from mode: undefined play queue length: 10 Aug 12, 2022 13:04:32.702 [Javascript] DEBUG - PlayQueue: Audio queue: Aug 12, 2022 13:04:32.704 [Javascript] DEBUG - PlayQueue: Play queue: 40123,40124 Aug 12, 2022 13:04:32.711 [Javascript] DEBUG - PlayQueue: Adding both current and next track. Aug 12, 2022 13:04:32.712 [0xae70a440] INFO - BASS: Stop. Aug 12, 2022 13:04:32.712 [0xae70a440] INFO - PQCache: Clearing. Aug 12, 2022 13:04:32.712 [0xae70a440] DEBUG - BASS: Stopped in 0 ms. Aug 12, 2022 13:04:32.715 [Javascript] DEBUG - PlayQueue: Adding track 40123 to audio player, gapless true gain -4.1 looping false. Aug 12, 2022 13:04:32.726 [0xaf70c440] INFO - PQCache: Set item 40123 active to 1, 1 active remaining. Aug 12, 2022 13:04:32.727 [0xaf70c440] INFO - BASS: Queueing stream (1 total, 0 handles) with identifier 40123, gain -4.1 dB, overlap duration 0 ms, start offset 0 ms (paused: 0). Aug 12, 2022 13:04:32.727 [0xaf70c440] INFO - Media: Found an item to direct play with bitrate under 0 (it was 2516 kbps). ``` ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [August 12, 2022, 6:30pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/9 "2022-08-12T18:30:55Z")
please, for the love of god, zip up the entire log. it’s like watching a stripper take off a heavy jacket to reveal a turtleneck. ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 12, 2022, 6:55pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/10 "2022-08-12T18:55:34Z")
[logs.txt.zip](https://forums.plex.tv/uploads/short-url/vItS1dJNUU5KkMHhip59sRNIQzR.zip) (2.8 KB) My last post HAS the entire log. And attached is a zip file of the SAME logs above, I don’t have any other logs for plexamp. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [August 12, 2022, 8:02pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/11 "2022-08-12T20:02:34Z")
No, it doesn’t. `tail -f` grabs _all subsequent_ logs, not all logs prior to the time in question. Please zip up the entire Plexamp.log (and others alongside). ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 13, 2022, 9:05am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/12 "2022-08-13T09:05:53Z")
Ok, I did not know that about `tail -f` so I attach two files. The Plexam.1.log is the session where I clicked the Cast icon. [Plexamp.log.zip](https://forums.plex.tv/uploads/short-url/it6rBtpSBBMYi0XDNWPtLoFmWlj.zip) (4.5 KB) [Plexamp.1.log.zip](https://forums.plex.tv/uploads/short-url/uBav0chGHVyqa3IABHfTUoQAMD3.zip) (5.4 KB) FYI, artemis is the name of the server where Plex Media Server is installed. Harmonia is the name I gave to the RPi. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [August 14, 2022, 6:03pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/13 "2022-08-14T18:03:00Z")
there’s no evidence i can see in either log of you connecting to the pi for playback using the cast menu. that lines up with the black screen you’re seeing. ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 14, 2022, 8:16pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/14 "2022-08-14T20:16:08Z")
There might not be any evidence in the logs of me connecting to the pi for playback, but the Cast icon was clicked, the pi was selected and an orange tick was next to it and then a song was selected and as the logs say, a black screen. Let me know if you want me to do anything else. I have what I mentioned in the first entry of this post about 6 times, tried it with various versions of v4.2.0 such as, beta 5, 7 but the one that worked was the v.4.3.0 ---
**Author:** ![joaquimbarreto](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@joaquimbarreto](https://forums.plex.tv/u/joaquimbarreto)\ **Post date:** [August 14, 2022, 8:21pm UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/15 "2022-08-14T20:21:03Z")
Going on holidays tomorrow for a week, so no computers, but when I come back would be more than happy to video chat and show you. ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [August 15, 2022, 3:14am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/16 "2022-08-15T03:14:50Z")
I have a few BerryDACs and a couple of Pi 4Bs like you do that run Plexamp headless. You might try the [Odinb1 Plexamp install script](https://github.com/odinb/bash-plexamp-installer) that works on our hardware. Some things i also do: - set my DHCP server to give out Cloudflare DNS 1.1.1.1, and 9.9.9.9 as a secondary. - check my `aplay -l` output to see if vc4 or bcm2835 are loading. Have a great holiday! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 13, 2022, 3:15am UTC](https://forums.plex.tv/t/plexamp-headless-error-loading-cloud-players-from-plex-tv/804096/17 "2022-11-13T03:15:36Z")
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