# Plexamp home screen: Issue getting data from plex-server

**URL:** <https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [November 3, 2021, 3:45pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199 "2021-11-03T15:45:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jassch71057](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jassch71057](https://forums.plex.tv/u/jassch71057)\
**Post date:** [November 3, 2021, 3:45pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199/1 "2021-11-03T15:45:01Z")

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After restoring my server os (MacOS 10.14.6), Plexamp gives me the attached error (text of error: “Whoops/We had an issue getting data from ‘server-name’, and we’re pretty bummed about it.”) on the home screen. This happens on iOS (v 15.1) Plexamp v 3.8.0 and on MacOS (v. 10.15.7) Plexamp v 3.7.1.

I have re-scanned the music library files on the plex server and I have signed out of Plexamp and re-signed in, both to no avail. I can access the music library from the Plexamp library screen in Plexamp and from the web interface of Plex. All other Plex services seem fine.

Any suggestions on how to get around this error? Or can anyone point me to this topic if it has come up before.

I’ve also attached the log files.

Thanks…

 ![Screen Shot 2021-11-03 at 08.20.28](https://global.discourse-cdn.com/plex/original/4X/4/1/a/41a8f0c9e0bfb610d23ecec0374fef559815f0d0.jpeg)

[Plex Media Server Logs\_2021-11-03\_08-49-38.zip](https://forums.plex.tv/uploads/short-url/lbm4gh0RHBsijQUYwvQzO54zqp.zip) (1.5 MB)

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [November 3, 2021, 4:09pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199/2 "2021-11-03T16:09:51Z")

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Your database looks corrupted af.

```auto
Nov 03, 2021 08:49:31.852 [0x700003580000] ERROR - [Music] SQLITE3:(nil), 11, database corruption at line 81887 of [1b256d97b5]
Nov 03, 2021 08:49:31.852 [0x700003580000] ERROR - [Music] SQLITE3:(nil), 11, statement aborts at 17: [select metadata_items.id as 'metadata_items_id', metadata_items.library_section_id as 'metadata_items_library_section_id', metadata_items.parent_id as 'metadata_items_parent_id', metad
Nov 03, 2021 08:49:31.853 [0x700003580000] ERROR - Soci Exception handled: sqlite3_statement_backend::loadRS: database disk image is malformed

```

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<div class="post-metadata">

**Author:** ![jassch71057](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jassch71057](https://forums.plex.tv/u/jassch71057)\
**Post date:** [November 3, 2021, 4:38pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199/3 "2021-11-03T16:38:08Z")

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How does one rebuild the database?

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [November 3, 2021, 4:52pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199/4 "2021-11-03T16:52:24Z")

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> **[Repair a Corrupt Database 1.22.0 and earlier | Plex Support](https://support.plex.tv/articles/201100678-repair-a-corrupt-database-1-22-0/)**
>
> Though rare, it is possible for your main Plex Media Server database to become corrupted. For instance, it might happen...

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<div class="post-metadata">

**Author:** ![jassch71057](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jassch71057](https://forums.plex.tv/u/jassch71057)\
**Post date:** [November 3, 2021, 5:04pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199/5 "2021-11-03T17:04:52Z")

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Fixed. Thanks so much for your quick replies…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 1, 2022, 5:05pm UTC](https://forums.plex.tv/t/plexamp-home-screen-issue-getting-data-from-plex-server/755199/6 "2022-02-01T17:05:28Z")

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