# PlexAmp - iOS won't play anything **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [February 25, 2021, 8:44pm UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725 "2021-02-25T20:44:14Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![MiloPlex](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@MiloPlex](https://forums.plex.tv/u/MiloPlex)\ **Post date:** [February 25, 2021, 8:44pm UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/1 "2021-02-25T20:44:15Z")
Hi After the latest iOS update, PlexAmp finally shows my library on my iOS devices (having not worked for a long time). However, whilst the tracks show up, they will not play. All I get is “Couldn’t start playback”. The main “Plex” client app works just fine and the same music will play happily via that. I’ve captured the logs (in verbose mode), but can’t see any obvious errors for the client, until it eventually says: “WebSocket: client initiated close” Can someone review the logs for me? Thanks ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [February 26, 2021, 12:01am UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/2 "2021-02-26T00:01:17Z")
> [@MiloPlex](#): > > After the latest iOS update, PlexAmp finally shows my library on my iOS devices (having not worked for a long time). Great! You were probably running into one of the scenarios from [https://support.plex.tv/articles/plexamp-network-connectivity-tips/](https://support.plex.tv/articles/plexamp-network-connectivity-tips/) which the latest version was designed to resolve. > [@MiloPlex](#): > > Can someone review the logs for me? After a playback failure, please post [Plexamp logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427) (settings \> advanced \> debugging). ---
**Author:** ![MiloPlex](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@MiloPlex](https://forums.plex.tv/u/MiloPlex)\ **Post date:** [February 26, 2021, 8:32pm UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/3 "2021-02-26T20:32:26Z")
Does PlexAmp only work if remote access is enabled? [Plexamp-Logs-2021-02-26-1.zip](https://forums.plex.tv/uploads/short-url/pjXrVwUWdpm9jUlWEJepl2V1DIi.zip) (8.5 KB) ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [February 27, 2021, 5:56am UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/4 "2021-02-27T05:56:34Z")
it only works remotely if remote access is enabled. it should work fine on a LAN without remote access. are you signed into your server? Plexamp seems to be having trouble resolving the server with identifier `3ffd8d85be0b5ada72ebd23e97236564582e6253`. ---
**Author:** ![MiloPlex](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@MiloPlex](https://forums.plex.tv/u/MiloPlex)\ **Post date:** [February 27, 2021, 7:53am UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/5 "2021-02-27T07:53:45Z")
> [@elan](#): > > are you signed into your server? Plexamp seems to be having trouble resolving the server with identifier `3ffd8d85be0b5ada72ebd23e97236564582e6253` . Yes, I’m definitely signed in. As mentioned, the music played fine from the same server & library using the primary “Plex” client app on the same device, just wouldn’t when using PlexAmp. However…I’ve just tried something and got it working. I have two libraries for music on the server, one “Kids Music” and one just called “Music”. I switched to the “Kids Music” library and it then started playing the songs from that. I switched back to “Music” and then the songs from that library then worked. So it’s now working, but a little odd as to why it took for that switch to make it work. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [February 27, 2021, 8:26am UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/6 "2021-02-27T08:26:17Z")
yeah i don’t have a good explanation for that except maybe your server changed identifiers or something like that and plexamp didn’t pick up on it. definitely mysterious, and if you run into it again, let me know! ---
**Author:** ![MiloPlex](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@MiloPlex](https://forums.plex.tv/u/MiloPlex)\ **Post date:** [February 27, 2021, 8:37am UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/7 "2021-02-27T08:37:46Z")
Thanks Elan, appreciate the support ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 28, 2021, 8:38am UTC](https://forums.plex.tv/t/plexamp-ios-wont-play-anything/694725/8 "2021-05-28T08:38:27Z")
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