# Plexamp no longer connects to Plex Server from remote network
**URL:** https://forums.plex.tv/t/plexamp-no-longer-connects-to-plex-server-from-remote-network/704875
**Category:** General Discussions
**Tags:** plexamp
**Created:** [March 28, 2021, 12:35am UTC](https://forums.plex.tv/t/plexamp-no-longer-connects-to-plex-server-from-remote-network/704875 "2021-03-28T00:35:48Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@mark\_markanderinn\_com](https://forums.plex.tv/u/mark_markanderinn_com)
#### Post date: [March 28, 2021, 12:35am UTC](https://forums.plex.tv/t/plexamp-no-longer-connects-to-plex-server-from-remote-network/704875/1 "2021-03-28T00:35:49Z")
My plexamp app on my phone no longer connects via a remote network. Remote access is turned on and I tried setting up an firewall rule to let the traffic through as seen on the support documents and none of that has worked. Anyone have any other ideas what I can check to get it working again?
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [March 28, 2021, 1:20am UTC](https://forums.plex.tv/t/plexamp-no-longer-connects-to-plex-server-from-remote-network/704875/2 "2021-03-28T01:20:43Z")
I suppose this is not specific to Plexamp but a general issue with your remote access setup?
For remote access to work you don’t need to open your firewall… it’s more about the port forwarding (automatic/UPnP or manual).
When you write about the support documents – are you referring to the remote access troubleshooting?
> **[Troubleshooting Remote Access | Plex Support](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/)**
>
> Most people attempting to enable Remote Access for their Plex Media Server shouldn’t run into issues. However, if you do...
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### Author:  [@mark\_markanderinn\_com](https://forums.plex.tv/u/mark_markanderinn_com)
#### Post date: [April 3, 2021, 10:17am UTC](https://forums.plex.tv/t/plexamp-no-longer-connects-to-plex-server-from-remote-network/704875/3 "2021-04-03T10:17:34Z")
Well looks like the issue resolved itself after I rebooted everything after following the Troubleshooting document. Thanks for the help!
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [July 2, 2021, 10:17am UTC](https://forums.plex.tv/t/plexamp-no-longer-connects-to-plex-server-from-remote-network/704875/4 "2021-07-02T10:17:57Z")
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