# Plexamp offline bug **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [May 21, 2020, 2:30am UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233 "2020-05-21T02:30:34Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\ **Post date:** [May 21, 2020, 2:30am UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/1 "2020-05-21T02:30:35Z")
If you’re on the road without data and switch playlist plexamp will crash. I have 2 playlists downloaded and was unable to changed between them while out on the road. It repeatedly crashed. The minute I was back on wifi it worked every time. I was able to reproduce it by leaving the house so wifi was unavailable. Come home and it works. Leave again and crash. Come back a 2and time and ok. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [May 21, 2020, 6:43am UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/2 "2020-05-21T06:43:59Z")
Fascinating, I do see a few crashes associated with your username. Is there a surefire way to reproduce like turning off WiFi or something like that? And can you DM me a Plexamp log right after a crash (settings \> advanced \> debugging)? ---
**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\ **Post date:** [May 21, 2020, 7:05am UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/3 "2020-05-21T07:05:31Z")
I don’t know about turning off wifi but it was reproduced on two occasions just leaving the house. I’m thinking I need to leave the house again after turn on debugging? ---
**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\ **Post date:** [May 21, 2020, 7:13am UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/4 "2020-05-21T07:13:19Z")
The device on question is my car bit this device has crackling audio. I will do the car tommorow when I go out. [https://s.amsu.ng/3QZyoc3bVf7N](https://s.amsu.ng/3QZyoc3bVf7N) ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [May 21, 2020, 7:09pm UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/5 "2020-05-21T19:09:46Z")
I _think_ this might be fixed in the next release. ---
**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\ **Post date:** [May 21, 2020, 7:41pm UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/6 "2020-05-21T19:41:01Z")
[42535280459993.zip](https://forums.plex.tv/uploads/short-url/cVcc11wZpwOMDQUNgbTI7iotjig.zip) (106.3 KB) ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [May 21, 2020, 8:29pm UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/7 "2020-05-21T20:29:38Z")
Nothing obvious in there, but let’s see if the next version fixes 🤞 ---
**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\ **Post date:** [May 21, 2020, 8:53pm UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/8 "2020-05-21T20:53:13Z")
Sounds good. I will keep an eye out for it. ---
**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\ **Post date:** [June 7, 2020, 3:06pm UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/9 "2020-06-07T15:06:23Z")
Almost got it! I can switch playlist while being offline now however when the list runs out of music it sits at a screens saying ops and a retry button of which I’m stuck until back on data then retry works. I think it would be a better customer experience to return back to the main screen when it runs out of songs to play. To get stuck on a screen requiring data is a usability issue. On another not since the update my android head unit seems to be crashing alot forcing a complete reboot. To my knowledge nothing else has changed but it’s never done this before. Happening quite frequently however. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 5, 2020, 3:06pm UTC](https://forums.plex.tv/t/plexamp-offline-bug/593233/10 "2020-09-05T15:06:23Z")
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