# Plexamp on Android doesnt allow Download Loaction change

**URL:** <https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273>\
**Category:** Plex Labs\
**Tags:** plexamp, downloads\
**Created:** [January 17, 2023, 8:58pm UTC](https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273 "2023-01-17T20:58:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![andygritton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/andygritton/32/297062_2.png) [@andygritton](https://forums.plex.tv/u/andygritton)\
**Post date:** [January 17, 2023, 8:58pm UTC](https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273/1 "2023-01-17T20:58:34Z")

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Using Plexamp on Samsung S320 Android 13 App vers 4.6.1 and the Settings-Downloads-Download Location shows Internal and External Storage. Internal is selected. Unable to select or deselect anything so can’t change it toExternal storage

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**Author:** ![D\_eight6](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@D\_eight6](https://forums.plex.tv/u/D_eight6)\
**Post date:** [January 18, 2023, 1:30pm UTC](https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273/2 "2023-01-18T13:30:52Z")

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Do a FORCE QUIT of the PlexAmp app. Reopen and go back to the Download location area and see if it’s the same. If nothing hasn’t changed, submit your device logs.

Provide your PlexAmp log and upload the zip file by doing the following:

# Mobile platforms (Android, iOS and derivates)

1. open Plexamp
2. open the “Settings” menu of Plexamp
3. dive down into “Advanced”
4. scroll to the bottom and tap on “Debugging”
5. Tap on “Share Logs”
6. Save the file and upload to this thread using the Upload icon in the post editor.

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**Author:** ![andygritton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/andygritton/32/297062_2.png) [@andygritton](https://forums.plex.tv/u/andygritton)\
**Post date:** [January 18, 2023, 1:52pm UTC](https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273/3 "2023-01-18T13:52:02Z")

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[120520210436489.zip](https://forums.plex.tv/uploads/short-url/6o3nmrj0mlXxm2l5Y80gFXwQvN8.zip) (135.3 KB)

Thanks, tried force restart and now the option to select Download Location has gone, I just get 4 options! two debugs attached, one before the hard reset, one after  
[208787156542.zip](https://forums.plex.tv/uploads/short-url/vtSO4rug6z575ZuY8WEcFsSGCIi.zip) (147.2 KB)

 ![Screenshot_20230118_135011_Plexamp](https://global.discourse-cdn.com/plex/original/4X/6/3/7/63765266026e944544d1bcb31396a9b29bae2ccb.jpeg)  
. I have a screen recording as well but won’t let me attach MP4

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 25, 2023, 9:38pm UTC](https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273/4 "2023-01-25T21:38:34Z")

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It’s fixed in the next release.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 25, 2023, 9:38pm UTC](https://forums.plex.tv/t/plexamp-on-android-doesnt-allow-download-loaction-change/827273/5 "2023-04-25T21:38:37Z")

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