# PlexAmp Slow to open (from r/plexamp) **URL:** \ **Category:** Plex Labs\ **Tags:** plexamp\ **Created:** [March 11, 2022, 2:59pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181 "2022-03-11T14:59:27Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![casaldi80](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@casaldi80](https://forums.plex.tv/u/casaldi80)\ **Post date:** [March 11, 2022, 2:59pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/1 "2022-03-11T14:59:27Z")
Cross-posting this from the PlexAmp subreddit to post logs. I really want PlexAmp to be my music player but frequently it’s very slow to load remotely. I notice this often when I’m in the car but it happens other times as well. Often it either takes minutes to load or just never loads after multiple force quits. The same issue occurs with Plex remotely as well, but I don’t experience it as often since I don’t stream video content away from home that often. My Plex server is running on an M1 Mac Mini connected via Ethernet and I use PlexAmp on iPhone 13 Pro. Both my phone and PlexAmp are updated to the latest versions. The issue was worse when my Plex server was an Ethernet-connected Nvidia Shield. I don’t know if it’s the internet connection, the server or something else. [Plex Media Server Logs\_2022-03-08\_20-08-17.zip](https://forums.plex.tv/uploads/short-url/nL9LF86OQzcBmLhmiSTnNZehykT.zip) (4.0 MB) ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 11, 2022, 8:13pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/2 "2022-03-11T20:13:50Z")
Sorry, what we need here is the [Plexamp logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427). ---
**Author:** ![casaldi80](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@casaldi80](https://forums.plex.tv/u/casaldi80)\ **Post date:** [March 11, 2022, 9:09pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/3 "2022-03-11T21:09:14Z")
[Plexamp-Logs-2022-03-11-1.zip](https://forums.plex.tv/uploads/short-url/j5giaVLD5TYtlyz8n8OmHj7G9nO.zip) (194.2 KB) Hope that’s the right thing. I had to reinstall PlexAmp so there may not be a ton of data. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 11, 2022, 10:16pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/4 "2022-03-11T22:16:19Z")
Sorry, that has really weird formatting, I can’t seem to download the attachment. Edit: n/m got it. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 11, 2022, 10:23pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/5 "2022-03-11T22:23:19Z")
I had a look through the logs and I don’t see anything super slow. Can you be a bit more specific about “slow to load remotely”? What exactly are you trying to load? If I look at raw media download speed, it looks pretty fast (around 8 - 30 Mbps). ![Screen Shot 2022-03-11 at 12.22.44 PM](https://global.discourse-cdn.com/plex/original/4X/1/2/3/1230849f716c4048f7ddf165baca2404bd727801.png) ---
**Author:** ![casaldi80](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@casaldi80](https://forums.plex.tv/u/casaldi80)\ **Post date:** [March 11, 2022, 11:19pm UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/6 "2022-03-11T23:19:00Z")
When I open the app it can sometimes take several minutes to (or may never) populate the library tab. The home tab may show relevant data (recent plays, etc) but when I tap on it it never loads. In CarPlay I only see the three icons at the top and the rest is blank. If I then unlock my phone and open Plexamp sometimes Plexamp will then load all assets and let me navigate it. Once it starts working either on device or via CarPlay it usually works flawlessly but it’s just intermittently very slow or doesn’t work at all. ---
**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\ **Post date:** [March 12, 2022, 1:06am UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/7 "2022-03-12T01:06:50Z")
Right after you experience the library screen being slow to load, please provide [Plexamp logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427). that might provide better context. ---
**Author:** ![casaldi80](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@casaldi80](https://forums.plex.tv/u/casaldi80)\ **Post date:** [March 12, 2022, 1:33am UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/8 "2022-03-12T01:33:46Z")
Thank you. Will do. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 10, 2022, 1:34am UTC](https://forums.plex.tv/t/plexamp-slow-to-open-from-r-plexamp/780181/9 "2022-06-10T01:34:07Z")
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