# Plexamp unresponsive

**URL:** <https://forums.plex.tv/t/plexamp-unresponsive/788390>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [April 15, 2022, 11:46am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390 "2022-04-15T11:46:15Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![SaltySnacks](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@SaltySnacks](https://forums.plex.tv/u/SaltySnacks)\
**Post date:** [April 15, 2022, 11:46am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/1 "2022-04-15T11:46:15Z")

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Since the last update the app often becomes unresponsive when navigating releases, and when trying to open the “track menu” (by pressing the three dots) you often have to press a bunch of times, and sometimes the menu opens several seconds later.

Server Version#: ???  
Player Version#: 4.2.0 (blaze it up)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 15, 2022, 1:18pm UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/2 "2022-04-15T13:18:08Z")

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On what platform are you experiencing this?

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [April 15, 2022, 7:00pm UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/3 "2022-04-15T19:00:01Z")

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Post some logs too, and make sure you don’t have too many downloads refreshing, which can potentially cause slowdowns.

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**Author:** ![SaltySnacks](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@SaltySnacks](https://forums.plex.tv/u/SaltySnacks)\
**Post date:** [April 16, 2022, 7:38am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/4 "2022-04-16T07:38:45Z")

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It´s on iOS.

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**Author:** ![SaltySnacks](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@SaltySnacks](https://forums.plex.tv/u/SaltySnacks)\
**Post date:** [April 16, 2022, 7:40am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/5 "2022-04-16T07:40:06Z")

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I don´t know how to do that from the mobile app, and either way I´m not expecting to get any actual help, so i can´t be bothered. This is just a bug report to hopefully get your devs to get ■■■■ done.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 16, 2022, 8:37am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/6 "2022-04-16T08:37:59Z")

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> [@SaltySnacks](#):
>
> I don´t know how to do that from the mobile app

`Settings` \> `Advanced` \> `Debugging` \> `Share Logs`; download/e-Mail the logs; upload them here…

# 

> [@SaltySnacks](#):
>
> I´m not expecting to get any actual help, so i can´t be bothered

That’s a rather weird way to put it…

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**Author:** ![Jason\_D](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jason\_D](https://forums.plex.tv/u/Jason_D)\
**Post date:** [April 17, 2022, 1:59am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/7 "2022-04-17T01:59:04Z")

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Salty alright …

If you post logs you’ll get some help. It happens regularly. Elan is very helpful.

A good attitude goes a long way…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 16, 2022, 2:00am UTC](https://forums.plex.tv/t/plexamp-unresponsive/788390/8 "2022-07-16T02:00:00Z")

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