# Plexamp v4.11.0 hangs on startup in Linux

**URL:** <https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [July 12, 2024, 2:45pm UTC](https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425 "2024-07-12T14:45:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kmcmanus98035](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kmcmanus98035/32/229015_2.png) [@kmcmanus98035](https://forums.plex.tv/u/kmcmanus98035)\
**Post date:** [July 12, 2024, 2:45pm UTC](https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425/1 "2024-07-12T14:45:37Z")

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When I try to start the appimage it opens the app and then hangs without rendering anything.

Starting it in the console doesn’t appear to show errors:

```auto
Main: restoring window state from /home/kevin/.config/Plexamp/window-state-plexamp-main.json
Started Media Service: false
Linux: Registering MPRIS service.
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
Checking for update
Update for version 4.11.0 is not available (latest version: 4.11.0, downgrade is disallowed).
checkForUpdatesAndNotify called, downloadPromise is null

```

Unless `downloadPromise` isn’t supposed to be null…

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<div class="post-metadata">

**Author:** ![kmcmanus98035](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kmcmanus98035/32/229015_2.png) [@kmcmanus98035](https://forums.plex.tv/u/kmcmanus98035)\
**Post date:** [July 12, 2024, 2:46pm UTC](https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425/2 "2024-07-12T14:46:59Z")

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Actually I let it sit for a bit and an error did eventually appear in the output:

```auto
Warning: loader_get_json: Failed to open JSON file radeon_icd.i686.json
Warning: loader_get_json: Failed to open JSON file lvp_icd.i686.json
Warning: /usr/lib/x86_64-linux-gnu/libvulkan_intel.so: cannot open shared object file: Permission denied
Warning: loader_icd_scan: Failed loading library associated with ICD JSON /usr/lib/x86_64-linux-gnu/libvulkan_intel.so. Ignoring this JSON
Warning: loader_scanned_icd_add: Could not get 'vkCreateInstance' via 'vk_icdGetInstanceProcAddr' for ICD libGLX_nvidia.so.0
Warning: loader_get_json: Failed to open JSON file intel_icd.i686.json
Warning: /usr/lib/x86_64-linux-gnu/libvulkan_radeon.so: cannot open shared object file: Permission denied
Warning: loader_icd_scan: Failed loading library associated with ICD JSON /usr/lib/x86_64-linux-gnu/libvulkan_radeon.so. Ignoring this JSON
Warning: loader_get_json: Failed to open JSON file lvp_icd.x86_64.json
Warning: vkCreateInstance: Found no drivers!
Warning: vkCreateInstance failed with VK_ERROR_INCOMPATIBLE_DRIVER
    at CheckVkSuccessImpl (../../third_party/dawn/src/dawn/native/vulkan/VulkanError.cpp:101)
    at CreateVkInstance (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:493)
    at Initialize (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:379)
    at Create (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:301)
    at operator() (../../third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:556)

```

Looks to be some kind of driver issue?

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<div class="post-metadata">

**Author:** ![aubrey.wodonga](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aubrey.wodonga/32/175408_2.png) [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)\
**Post date:** [July 14, 2024, 12:56am UTC](https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425/3 "2024-07-14T00:56:08Z")

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The only time I’ve seen issues like this recently were related to patches that the Mint team makes to the stock Ubuntu kernel causing issues with certain graphics drivers.

What OS are you using? Any chance it’s Mint?

Try performing all available updates followed by a reboot.

If that doesn’t fix it, try using the Flatpak build. We’re planning to end support for appimage in the not-too-distant future, as Flatpak solves a lot of these kinds of issues.

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<div class="post-metadata">

**Author:** ![kmcmanus98035](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kmcmanus98035/32/229015_2.png) [@kmcmanus98035](https://forums.plex.tv/u/kmcmanus98035)\
**Post date:** [July 15, 2024, 12:48pm UTC](https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425/4 "2024-07-15T12:48:01Z")

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Yeah, it is Mint. That didn’t fix it, but the Flatpak works without issues, so I’ll switch to that - thanks.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 13, 2024, 12:48pm UTC](https://forums.plex.tv/t/plexamp-v4-11-0-hangs-on-startup-in-linux/882425/5 "2024-10-13T12:48:32Z")

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