# Plexamp Won't PUll in Tidal

**URL:** <https://forums.plex.tv/t/plexamp-wont-pull-in-tidal/791643>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [May 5, 2022, 4:55pm UTC](https://forums.plex.tv/t/plexamp-wont-pull-in-tidal/791643 "2022-05-05T16:55:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![homersheineken](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@homersheineken](https://forums.plex.tv/u/homersheineken)\
**Post date:** [May 5, 2022, 4:55pm UTC](https://forums.plex.tv/t/plexamp-wont-pull-in-tidal/791643/1 "2022-05-05T16:55:39Z")

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On one install of Plexamp on Galaxy 7, I can show my Tidal Artists/Albums. It connects and works great.

On another install of Plexamp on a different Galaxy 7 with the same user login, I get “Whoops. We had an issue getting data from Music and we’re pretty bummed about it. Retry.”

I’ve tried restarting the app and restarting the phone, no luck.

_ **EDIT** _  
Reinstalling app worked.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 3, 2022, 4:55pm UTC](https://forums.plex.tv/t/plexamp-wont-pull-in-tidal/791643/2 "2022-08-03T16:55:48Z")

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