# PlexAPI: "We failed to reach a server: No host given" **URL:** \ **Category:** Apps & Creations\ **Created:** [October 15, 2013, 9:55pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649 "2013-10-15T21:55:17Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![jmp909](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@jmp909](https://forums.plex.tv/u/jmp909)\ **Post date:** [October 15, 2013, 9:55pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/1 "2013-10-15T21:55:17Z")
Hi,   seems to be an issue in the latest update i think. looking at the log, i can see pms address is coming out blank...actually should there be a value there?   ``` 22:49:19 WebServer: http request path: /PMS()/library/sections&PlexConnectUDID=DY5JP5QDDRHN 22:49:19 Localize: aTVLanguage: en 22:49:19 WebServer: pms address:   22:49:19 WebServer: cleaned path: /library/sections 22:49:19 WebServer: PlexConnect options: ``` anyway if i go back to a previous version of plexconnect from a few days ago it works fine though   here is my config ``` [PlexConnect] logpath = . enable\_dnsserver = True ip\_webserver = 192.168.0.100 port\_webserver = 80 prevent\_atv\_update = True enable\_plexconnect\_autodetect = False ip\_plexconnect = 192.168.0.100 certfile = C:\Portable\PlexConnect\PlexConnect-master\assets\certificates railers.pem ip\_dnsmaster = 194.168.8.100 loglevel = High enable\_plexgdm = False ip\_pms = 192.168.0.100 port\_pms = 32400 port\_ssl = 443 port\_dnsserver = 53 enable\_webserver\_ssl = True ``` thanks j ---
**Author:** ![jmp909](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@jmp909](https://forums.plex.tv/u/jmp909)\ **Post date:** [October 15, 2013, 10:53pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/2 "2013-10-15T22:53:55Z")
signing out of MyPlex in the settings menu fixed it . don't know why thanks j ---
**Author:** ![SHOCKWAVE](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shockwave/32/190787_2.png) [@SHOCKWAVE](https://forums.plex.tv/u/SHOCKWAVE)\ **Post date:** [October 21, 2013, 11:03am UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/3 "2013-10-21T11:03:50Z")
Confirmed. This bug still exists. (and signing in and out) makes no difference. I have downgraded until a fix is available ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [October 21, 2013, 7:11pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/4 "2013-10-21T19:11:47Z")
jmp909 had it fixed. shockwave confirmed no fix? How does that work? Anyways, just to keep you guys informed: this issue is known, though not really understood.  We are working on new code, not directly to fix it... but to provide a bigger overhaul to the whole server handling stuff. My estimate is, that this "bug" will go away. Or at least hide much better. :-) ---
**Author:** ![Dorv](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dorv/32/141276_2.png) [@Dorv](https://forums.plex.tv/u/Dorv)\ **Post date:** [October 22, 2013, 2:18am UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/5 "2013-10-22T02:18:56Z")
So the moral is to downgrade at this point if you're experiencing the bug? ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [October 22, 2013, 9:19pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/6 "2013-10-22T21:19:46Z")
> So the moral is to downgrade at this point if you're experiencing the bug? Try signing out or refreshing the server, if that does not work then you can downgrade until it is fixed. Implementing MyPlex with a clean approach and without quirks is quite involved. ---
**Author:** ![k0ax](https://avatars.discourse-cdn.com/v4/letter/k/7ba0ec/32.png) [@k0ax](https://forums.plex.tv/u/k0ax)\ **Post date:** [October 28, 2013, 3:24pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/7 "2013-10-28T15:24:51Z")
Your ATV model : **aTV 3 (5.1 5201)** The DNS server set on the ATV: **192.168.1.5** The device and operating system that PlexConnect is installed on: **PC,** **Windows 7** The local IP address of the device that PlexConnect is installed on:  **192.168.1.5** The device and operating system that the Plex media server (PMS) is installed on:   **PC,** **Windows 7** The Plex media server (PMS) version number you are running : **v1.2.17** The local IP address of the device that the Plex media server (PMS) is installed on:  **192.168.1.5** The PlexConnect version number: **downloaded today (28 October 2013)** The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update) **Settings.cfg** [PlexConnect] enable\_webserver\_ssl = True logpath = . enable\_dnsserver = True prevent\_atv\_update = True port\_dnsserver = 53 enable\_plexconnect\_autodetect = True port\_pms = 32400 port\_webserver = 80 ip\_plexconnect = 0.0.0.0 certfile = ./assets/certificates/trailers.pem ip\_dnsmaster = 8.8.8.8 loglevel = Normal ip\_pms = 192.168.178.10 enable\_plexgdm = True port\_ssl = 443   **ATVSettings.cfg** [DEFAULT] showsynopsis = Hide movies\_navbar\_decades = checked showplayerclock = True tv\_navbar\_unwatched = checked movies\_navbar\_directors = checked subtitlesize = 100 transcoderaction = Auto tv\_navbar\_genres = checked durationformat = Hours/Minutes pms\_uuid = \* clockposition = Center movies\_navbar\_more = checked showview = List movieview = Grid movies\_navbar\_unwatched = checked overscanadjust = 0 movies\_navbar\_actors = checked showendtime = True tv\_navbar\_more = checked audioboost = 100 transcodequality = 1080p 40.0Mbps seasonview = List myplex\_auth = showunwatched = True movies\_navbar\_collections = checked listviewmetadata = Show myplex\_user = timeformat = 24 Hour actorview = Movies movies\_navbar\_genres = checked [C0HJQTKVDRHN] pms\_uuid = 74835f425e6ae2431xxxxxxxa34e9f59d4c438d6 durationformat = Hours/Minutes transcodequality = 1080p 40.0Mbps myplex\_user = myplex\_auth =   Detail on the media file if it is an issue related to playing a media file: **None** PlexConnect log: ``` 16:16:06 PlexConnect: started: 16:16:06 16:16:06 PlexConnect: IP_self: 192.168.1.5 16:16:06 DNSServer: started: 16:16:06 16:16:06 DNSServer: *** 16:16:06 DNSServer: DNSServer: Serving DNS on 192.168.1.5 port 53. 16:16:06 DNSServer: *** 16:16:06 WebServer: started: 16:16:06 16:16:06 WebServer: *** 16:16:06 WebServer: WebServer: Serving HTTP on 192.168.1.5 port 80. 16:16:06 WebServer: *** 16:16:06 PlexAPI: *** 16:16:06 PlexAPI: looking up Plex Media Server 16:16:06 PlexAPI: *** 16:16:06 WebServer: started: 16:16:06 16:16:06 WebServer: *** 16:16:06 WebServer: WebServer: Serving HTTPS on 192.168.1.5 port 443. 16:16:06 WebServer: *** 16:16:07 PlexAPI: servers discovered: 1 16:16:07 XMLConverter: PlexGDM - PMS: 192.168.1.5:32400 16:17:10 PlexConnect: Shutting down. 16:17:10 WebServer: Shutting down. 16:17:11 WebServer: Shutting down. 16:17:11 DNSServer: Shutting down. 16:17:11 PlexConnect: shutdown ``` A detailed description of the issue (the clearer you can make this the better): **Trying to get PlexConnect working on a windows 7 pc, same location that i run PMS.** **When i go the first time to Trailer app on the Apple-TV there is no PMS Server in the Namefield and i get this Lines in the Log:** **PlexAPI: No Response from Plex Media Server** **PlexAPI: We failed to reach a server. Reason: no host given**   **After refreshing the Field the Server comes up. But when i want to start a film now, i have all the time the issue "trailer is not available..."**   **I did this installation guide from github -\> [https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows](https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows) with option 2, profil directly into the atv**   Whats wrong? How could i downgrad to an older version of plexconnect? I couldn't find older files and no how to.   Thanks! ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [October 28, 2013, 8:06pm UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/8 "2013-10-28T20:06:51Z")
> Your ATV model : **aTV 3 (5.1 5201)** > The DNS server set on the ATV: **192.168.1.5** > The device and operating system that PlexConnect is installed on: **PC,** **Windows 7** > The local IP address of the device that PlexConnect is installed on:  **192.168.1.5** > The device and operating system that the Plex media server (PMS) is installed on:   **PC,** **Windows 7** > The Plex media server (PMS) version number you are running : **v1.2.17** > The local IP address of the device that the Plex media server (PMS) is installed on:  **192.168.1.5** > The PlexConnect version number: **downloaded today (28 October 2013)** > The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update) >   > **Settings.cfg** > [PlexConnect] > enable\_webserver\_ssl = True > logpath = . > enable\_dnsserver = True > prevent\_atv\_update = True > port\_dnsserver = 53 > enable\_plexconnect\_autodetect = True > port\_pms = 32400 > port\_webserver = 80 > ip\_plexconnect = 0.0.0.0 > certfile = ./assets/certificates/trailers.pem > ip\_dnsmaster = 8.8.8.8 > loglevel = Normal > ip\_pms = 192.168.178.10 > enable\_plexgdm = True > port\_ssl = 443 >   > > **ATVSettings.cfg** > [DEFAULT] > showsynopsis = Hide > movies\_navbar\_decades = checked > showplayerclock = True > tv\_navbar\_unwatched = checked > movies\_navbar\_directors = checked > subtitlesize = 100 > transcoderaction = Auto > tv\_navbar\_genres = checked > durationformat = Hours/Minutes > pms\_uuid = \* > clockposition = Center > movies\_navbar\_more = checked > showview = List > movieview = Grid > movies\_navbar\_unwatched = checked > overscanadjust = 0 > movies\_navbar\_actors = checked > showendtime = True > tv\_navbar\_more = checked > audioboost = 100 > transcodequality = 1080p 40.0Mbps > seasonview = List > myplex\_auth = > showunwatched = True > movies\_navbar\_collections = checked > listviewmetadata = Show > myplex\_user = > timeformat = 24 Hour > actorview = Movies > movies\_navbar\_genres = checked > [C0HJQTKVDRHN] > pms\_uuid = 74835f425e6ae2431xxxxxxxa34e9f59d4c438d6 > durationformat = Hours/Minutes > transcodequality = 1080p 40.0Mbps > myplex\_user = > myplex\_auth = >   > >   > Detail on the media file if it is an issue related to playing a media file: > **None** >   > PlexConnect log: > > ``` > 16:16:06 PlexConnect: started: 16:16:06 > 16:16:06 PlexConnect: IP_self: 192.168.1.5 > 16:16:06 DNSServer: started: 16:16:06 > 16:16:06 DNSServer: *** > 16:16:06 DNSServer: DNSServer: Serving DNS on 192.168.1.5 port 53. > 16:16:06 DNSServer: *** > 16:16:06 WebServer: started: 16:16:06 > 16:16:06 WebServer: *** > 16:16:06 WebServer: WebServer: Serving HTTP on 192.168.1.5 port 80. > 16:16:06 WebServer: *** > 16:16:06 PlexAPI: *** > 16:16:06 PlexAPI: looking up Plex Media Server > 16:16:06 PlexAPI: *** > 16:16:06 WebServer: started: 16:16:06 > 16:16:06 WebServer: *** > 16:16:06 WebServer: WebServer: Serving HTTPS on 192.168.1.5 port 443. > 16:16:06 WebServer: *** > 16:16:07 PlexAPI: servers discovered: 1 > 16:16:07 XMLConverter: PlexGDM - PMS: 192.168.1.5:32400 > 16:17:10 PlexConnect: Shutting down. > 16:17:10 WebServer: Shutting down. > 16:17:11 WebServer: Shutting down. > 16:17:11 DNSServer: Shutting down. > 16:17:11 PlexConnect: shutdown > ``` > A detailed description of the issue (the clearer you can make this the better): > **Trying to get PlexConnect working on a windows 7 pc, same location that i run PMS.** > **When i go the first time to Trailer app on the Apple-TV there is no PMS Server in the Namefield and i get this Lines in the Log:** >   > **PlexAPI: No Response from Plex Media Server** > **PlexAPI: We failed to reach a server. Reason: no host given** >   > **After refreshing the Field the Server comes up. But when i want to start a film now, i have all the time the issue "trailer is not available..."** >   > **I did this installation guide from github -\> [https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows](https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows) with option 2, profil directly into the atv** >   > Whats wrong? How could i downgrad to an older version of plexconnect? I couldn't find older files and no how to. >   > Thanks! [https://github.com/iBaa/PlexConnect/wiki/Supported-Apple-TV-devices-and-firmwares](https://github.com/iBaa/PlexConnect/wiki/Supported-Apple-TV-devices-and-firmwares) Essentially you either need to upgrade your ATV firmware or use the play button to skip the pre play screen (rather than hitting the centre button to select a film). ---
**Author:** ![k0ax](https://avatars.discourse-cdn.com/v4/letter/k/7ba0ec/32.png) [@k0ax](https://forums.plex.tv/u/k0ax)\ **Post date:** [October 29, 2013, 7:30am UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/9 "2013-10-29T07:30:21Z")
> Essentially you either need to upgrade your ATV firmware or use the play button to skip the pre play screen (rather than hitting the centre button to select a film). Thats the point! "5.1 with limitation: aTV doesn't support so the PrePlayScreen is broken. Workaround: directly PLAY form movie list." I didn't understand this, but now i know what it means. It works fine with the Play Button, thanks alot f00b4r! :) ---
**Author:** ![SHOCKWAVE](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shockwave/32/190787_2.png) [@SHOCKWAVE](https://forums.plex.tv/u/SHOCKWAVE)\ **Post date:** [November 3, 2013, 8:38am UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/10 "2013-11-03T08:38:51Z")
Confirmed fixed for me with the latest release. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 21, 2019, 12:15am UTC](https://forums.plex.tv/t/plexapi-we-failed-to-reach-a-server-no-host-given/44649/11 "2019-12-21T00:15:56Z")
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