# PlexCloud Amazon Drive Not UPLOAD (NOT SINCRONIZE) **URL:** \ **Category:** General Discussions\ **Created:** [October 31, 2016, 10:49am UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280 "2016-10-31T10:49:36Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [October 31, 2016, 10:49am UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/1 "2016-10-31T10:49:36Z")
Hello I bought an account on amazon cloud drive-Plex Pass too. But, not upload the movie. In Google Drive, works perfect šŸ™‚ in Amazon Cloud Drive, wait, wait, wait and not upload ā€¦ ā˜¹ See pictures, please, any helping is welcome. ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/4/2/42fa6005a69c5ce6f3183f50e5d6d330173b190e.jpg) ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/1/5/151f53d6ca968cb2bbbacc89fb3c5f66bf864a37.jpg) ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/a/f/af5810c014d8971b5547a68e55ec997544be3cbd.jpg) Thanks Again ---
**Author:** ![xSean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xsean/32/349480_2.png) [@xSean](https://forums.plex.tv/u/xSean)\ **Post date:** [October 31, 2016, 6:24pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/2 "2016-10-31T18:24:37Z")
Seems like you mean ā€œCloud Syncā€ and not ā€œPlex Cloudā€. Your files actually more than likely DID upload to the Amazon Drive, they just didnā€™t get "syncedā€™. If you [check your Amazon Drive](https://forums.plex.tv/discussion/comment/1285858/#Comment_1285858 "check your Amazon Drive"), youā€™ll probably see many duplicate files tied to the content that still says "l say ā€œWaiting to be Uploadedā€. In your log file, youā€™ll probably also see numerous attempts at retrying failed uploads and that the rate limit was exceeded. Then again, thereā€™s also a separate that was in the Oct 4 build (havenā€™t tried the one newer than that) where nothing at all would upload. [Downgrading to a previous build](https://forums.plex.tv/discussion/comment/1285361/#Comment_1285361 "Downgrading to a previous build") can fix that. If you are encountering the other issue where 15% of your content syncs and you have many duplicates on your drive, then thereā€™s no fix for it, and thereā€™s been no status update in a month on [this issue](https://forums.plex.tv/discussion/comment/1290343 "this issue"), either. ---
**Author:** ![amccook](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@amccook](https://forums.plex.tv/u/amccook)\ **Post date:** [October 31, 2016, 8:58pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/3 "2016-10-31T20:58:25Z")
@xSean I donā€™t think I could have summarized the issue better. Wish we had an update from Plex. @x6 you are having the same troubles as the rest of us. In addition to the thread that @xSean has mentioned, here are a handful of other posts with the same issue. Perhaps worth following them in case a solution miraculously appears. > **[Plex sync won't upload to my amazon drive](https://forums.plex.tv/discussion/240828/plex-sync-wont-upload-to-my-amazon-drive)** > > Hi, I tried to sync 1 file (tv show episode) to my amazon drive and after converting it get stuck ā€œwaiting to be uploadedā€. Once I change the cloud to google drive the problem solved and it synced flawlessly. Is there a bug uploading to amazon... > **[Cloud Sync "Waiting to be uploaded" blocked](https://forums.plex.tv/discussion/237650/cloud-sync-waiting-to-be-uploaded-blocked)** > > Hello, I have a problem with the CloudSync (Amazon Cloud). Indeed synchronization stuck on ā€œWaiting to be uploadedā€. On a limit of 5 episode of a series that only 2 are uploaded. While transcoded file are present in the ā€œAppData\\Local\\Plex Media... > **[Plex Cloud Sync | Amazon Drive](https://forums.plex.tv/discussion/241507/plex-cloud-sync-amazon-drive)** > > Hi all, OK, I just want to make something clear from the off, I am talking about Cloud sync and not Plex Cloud and I am very aware of the differences between the two. I have signed up for Amazon Cloud (in prep for Plex Cloud) and thought why not... > **[Plex Cloud Sync Waiting to upload](https://forums.plex.tv/discussion/238812/plex-cloud-sync-waiting-to-upload)** > > It seems like I am unable to upload to my Amazon Cloud Drive. It never upload. I have attached my logs. It would be nice if this feature worked. I have attached my logs below. > **[CloudSync - rate exceeded error status 429 - amazon drive and running latest...](https://forums.plex.tv/discussion/239842/cloudsync-rate-exceeded-error-status-429-amazon-drive-and-running-latest-version-for-readynas)** > > Oct 12, 2016 14:22:05.129 \[0x7fc98d3ff700\] DEBUG - CloudSync: Finished uploading /apps/plexmediaserver/MediaLibrary/Plex Media Server/Cache/Transcode/Sync+/11961923/65/8393.mp4 to... > **[Cloud Sync to Amazon Drive not working (Waiting to be uploaded)](https://forums.plex.tv/discussion/240578/cloud-sync-to-amazon-drive-not-working-waiting-to-be-uploaded)** > > While waiting for the invite to the Plex Cloud, I added the Amazon Cloud to my list of Cloud Syncs. It does not seem to work, and after conversion the item just waits for upload. I played around, and the Cloud sync continues to work to Dropbox and... > **[Amazon drive Cloud Sync](https://forums.plex.tv/discussion/240158/amazon-drive-cloud-sync)** > > Hi there, just wanted to ask a quick question, out of all the cloud sync option Amazon Drive does not seem to want to upload? Google works Dropbox works But Amazon drive just says waiting to upload? Is there a setting or something I can do to get... > **[Plex and Amazon Drive Sync Issues](https://forums.plex.tv/discussion/240757/plex-and-amazon-drive-sync-issues)** > > I signed up for Plex Beta recently, and attached it to my amazon drive unlimited account. Iā€™ve had extremely varied success with this so far. For instance. Some movies will upload fine, some will not. Iā€™ve had whole seasons of TV shows upload fine,... ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [October 31, 2016, 10:10pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/4 "2016-10-31T22:10:12Z")
@xSean I did everything you said, but not resolved, continues with the same pr@xSean ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/5/1/519ab00b2e0ca557667a4dea6fcd4c446475ae70.jpg) ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/e/b/ebbe1d156090d34f1a366be6cce8384a0e35e277.jpg) ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/6/0/608f3c22aa2271110ad56173d11f2af698d5af9d.jpg) ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/6/7/67aef18b7e81bc4d4c6e93d5e4b5c8802867c4f6.jpg) Itā€™s hard, buy Amazon Cloud because of the PLEX, and buy PLEX PASS, and does not work ā€¦ This wasnā€™t supposed to happen ā€¦ This is a big problem. X( ---
**Author:** ![Luke2000](https://avatars.discourse-cdn.com/v4/letter/l/e47c2d/32.png) [@Luke2000](https://forums.plex.tv/u/Luke2000)\ **Post date:** [October 31, 2016, 10:28pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/5 "2016-10-31T22:28:50Z")
You do know plex cloud is in beta and you need to be invited to have it right? ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [October 31, 2016, 10:31pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/6 "2016-10-31T22:31:58Z")
Plex Cloud Sync and Plex Cloud (Beta) are two different things. ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [October 31, 2016, 10:36pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/7 "2016-10-31T22:36:20Z")
@Luke2000 Hello, I didnā€™t know, but that justifies the inclusion of advertising amazon cloud? How long do we wait? [Plex.tv](http://Plex.tv), not sure the service works, so should not gain new customers by promising it. See the forum how many people dissatisfied with this problem. The administrator and developers should bother with special attention on this. Thanks for commenting. ---
**Author:** ![Luke2000](https://avatars.discourse-cdn.com/v4/letter/l/e47c2d/32.png) [@Luke2000](https://forums.plex.tv/u/Luke2000)\ **Post date:** [October 31, 2016, 10:42pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/8 "2016-10-31T22:42:05Z")
I bougt amazon unlimited too so not to long I hope, but only plex and anazon know, im uploading now. ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [October 31, 2016, 10:42pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/9 "2016-10-31T22:42:24Z")
> @amccook said: > @x6 you are having the same troubles as the rest of us. In addition to the thread that @xSean has mentioned, here are a handful of other posts with the same issue. Perhaps worth following them in case a solution miraculously appears. I checked all the links you showed, and really no solution! A lot of people complaining, and no one solves. We are in a very difficult situation to this problem. Iā€™m grateful for your note! šŸ™‚ ---
**Author:** ![xSean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xsean/32/349480_2.png) [@xSean](https://forums.plex.tv/u/xSean)\ **Post date:** [October 31, 2016, 10:56pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/10 "2016-10-31T22:56:34Z")
It can take a while to begin uploading, but that still isnā€™t a guarantee that it will upload. You may even see the percentage at one point hit 100% during the upload process only for it to go right back to zero. That specific issue isnā€™t really tied to the build itself as that issue began (at least for me) as soon as Plex Cloud was unveiled to the public. Seems that once people began to use Plex Cloud, then the quality of Cloud Sync took a huge nosedive. As for paying for Amazon Cloud with the announcement of Plex Cloud, Iā€™m honestly surprised that they are even pushing Plex Cloud as much as they are when the number of people who can are accepted is such a small number. They really should have waited for this large advertising push until after it was something that all Plex Pass owners could use, the marketing now for it is a bit misleading especially considering it is listed on the [features list for Plex Pass](https://www.plex.tv/features/ "features list for Plex Pass"). ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [October 31, 2016, 11:06pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/11 "2016-10-31T23:06:58Z")
> @xSean said: > I agree with you, everything you said is also what I think and happens to me. I think Plex.tv lose much with this type of advertising that does not work, and, as has been said, many people sign PLEX PASS only to access the link AMAZON CLOUD. So itā€™s a disappointment to everyone who made signature for that reason. ---
**Author:** ![Kraevin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kraevin/32/96968_2.png) [@Kraevin](https://forums.plex.tv/u/Kraevin)\ **Post date:** [November 1, 2016, 2:57am UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/12 "2016-11-01T02:57:03Z")
There have always been problems with Cloud Sync. As others have said, Plex Cloud and Plex Cloud sync are 2 different things. One thing i suggest with Amazon Cloud sync is to make sure that you try uploading one file at time, others have said that when they attempt to upload several files it fails. Also remember i think Amazon has a 50GB file size limit per file. Amazon Cloud itself does have a lot of issues with API rates as well, just an FYI. ---
**Author:** ![xSean](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xsean/32/349480_2.png) [@xSean](https://forums.plex.tv/u/xSean)\ **Post date:** [November 1, 2016, 8:29am UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/13 "2016-11-01T08:29:18Z")
> @Kraevin said: > There have always been problems with Cloud Sync. As others have said, Plex Cloud and Plex Cloud sync are 2 different things. > > One thing i suggest with Amazon Cloud sync is to make sure that you try uploading one file at time, others have said that when they attempt to upload several files it fails. Also remember i think Amazon has a 50GB file size limit per file. > > Amazon Cloud itself does have a lot of issues with API rates as well, just an FYI. While Cloud Sync has had its issues, Iā€™ve been able to do bulk uploads up until the day of Plex Cloudā€™s release. With how things currently are, Iā€™ve had better luck with getting more uploaded when using groups of 30 instead of groups of 10 or 1. Seems more often things will actually sync when there are more files, the fewer the files then the fewer number of syncs despite many being uploaded when checking on the drive; always seems to be at a ratio of 15-30%. Then thereā€™s this post, too: > @StSimm1 said: > Hi, > The rate limits are tangentially related the the release of Plex Cloud. We are working with Amazon to resolve this and expect to have a resolution shortly. > That was October 3rd, and nothing since then. ---
**Author:** ![jbac13](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jbac13/32/89469_2.png) [@jbac13](https://forums.plex.tv/u/jbac13)\ **Post date:** [November 1, 2016, 10:15am UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/14 "2016-11-01T10:15:50Z")
I had this issue. On the sync settings I had to change it to 2mbps and all of a sudden it started working ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 2, 2016, 7:21am UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/15 "2016-11-02T07:21:16Z")
There is currently an issue uploading files to Amazon Cloud Drive. Sometimes it works, sometimes it doesnā€™t. Plex is working with Amazon to get things sorted as soon as possible. ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [November 2, 2016, 12:43pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/16 "2016-11-02T12:43:55Z")
> @jbac13 said: > I had this issue. > > On the sync settings I had to change it to 2mbps and all of a sudden it started working I did with 2 MB, but also does not synchronize, left 10 hours and no sync ā˜¹ ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [November 2, 2016, 12:48pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/17 "2016-11-02T12:48:15Z")
> @MovieFan.Plex said: > There is currently an issue uploading files to Amazon Cloud Drive. Sometimes it works, sometimes it doesnā€™t. Plex is working with Amazon to get things sorted as soon as possible. It took a long time, I think plex.tv had to give free months for those who complain about this issue, buy plex pass to use CLOUD and not work? This is a malicious and untruthful propaganda, should put it right in the website PLEXCLOUND does not work. ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [November 2, 2016, 12:51pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/18 "2016-11-02T12:51:38Z")
Iā€™m disappointed in PLEXPASS, I do not recommend to anyone. Check the other forums how many complaints, how many unsolved problems!!! If you donā€™t have plex passes no use writing in forums, there is no support, no one responds. If you have plexpass they respond but not solve, so PLEXPASS is a mistake, a lie!!! ---
**Author:** ![MikeG6.5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mikeg6.5/32/10150_2.png) [@MikeG6.5](https://forums.plex.tv/u/MikeG6.5)\ **Post date:** [November 2, 2016, 3:30pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/19 "2016-11-02T15:30:09Z")
> @x6 said: > Iā€™m disappointed in PLEXPASS, I do not recommend to anyone. Check the other forums how many complaints, how many unsolved problems!!! If you donā€™t have plex passes no use writing in forums, there is no support, no one responds. If you have plexpass they respond but not solve, so PLEXPASS is a mistake, a lie!!! Plex Cloud is in an invite only beta stage. So you are right, marketing jumped the gun a bit on it. Been a rash of that lately, IMOā€¦ Youā€™ve gotten the same support answers to your questions that everyone else has gotten. Thereā€™s a problem, they are working on it, when itā€™s fixed they will let everyone know. Having said that send an email to **plexpass-billing@plex.tv** and request a refund if your Plex Pass isnā€™t living up to what you expected of it. ---
**Author:** ![x6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/x6/32/20126_2.png) [@x6](https://forums.plex.tv/u/x6)\ **Post date:** [February 19, 2017, 11:42pm UTC](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280/20 "2017-02-19T23:42:05Z")
> @MikeG6.5 said: > > > @x6 said: > > Iā€™m disappointed in PLEXPASS, I do not recommend to anyone. Check the other forums how many complaints, how many unsolved problems!!! If you donā€™t have plex passes no use writing in forums, there is no support, no one responds. If you have plexpass they respond but not solve, so PLEXPASS is a mistake, a lie!!! > > Plex Cloud is in an invite only beta stage. So you are right, marketing jumped the gun a bit on it. Been a rash of that lately, IMOā€¦ > > Youā€™ve gotten the same support answers to your questions that everyone else has gotten. Thereā€™s a problem, they are working on it, when itā€™s fixed they will let everyone know. > > Having said that send an email to **plexpass-billing@plex.tv** and request a refund if your Plex Pass isnā€™t living up to what you expected of it. Thank you [Next page](https://forums.plex.tv/t/plexcloud-amazon-drive-not-upload-not-sincronize/165280.md?page=2)