# PlexConnect Cert Error

**URL:** <https://forums.plex.tv/t/plexconnect-cert-error/361892>\
**Category:** Apps & Creations\
**Created:** [January 13, 2019, 4:50pm UTC](https://forums.plex.tv/t/plexconnect-cert-error/361892 "2019-01-13T16:50:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![surroundedbytrees](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@surroundedbytrees](https://forums.plex.tv/u/surroundedbytrees)\
**Post date:** [January 13, 2019, 4:50pm UTC](https://forums.plex.tv/t/plexconnect-cert-error/361892/1 "2019-01-13T16:50:33Z")

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Haven’t used my ATV3 in some time. Tried today and nothing working as expected.

PlexConnect Version: 0.7-dev-151218  
Python: 2.7.15  
PMS Version 1.14.1.5488 (MacMini)  
Mojave 10.14.2  
PMS Version 1.14.1.5488 (WD PR4100 NAS)  
WD NAS FW 2.31.149

The error I’m seeing in plexConnect is;

Jan 13,2019 11:35:22 DNSServer: -\> DNS response: 192.168.0.111  
Jan 13,2019 11:35:22 WebServer: serving .xml: /PlexConnect.xml  
Jan 13,2019 11:35:46 WebServer: serving .xml: /PlexConnect.xml  
Jan 13,2019 11:35:46 WebServer: serving .xml: /  
Jan 13,2019 11:35:46 WebServer: File Not Found:  
Traceback (most recent call last):  
File “/Applications/PlexConnect-master/WebServer.py”, line 244, in do\_GET  
XML = XMLConverter.XML\_PMS2aTV(PMSaddress, self.path + query, options)  
File “/Applications/PlexConnect-master/XMLConverter.py”, line 241, in XML\_PMS2aTV  
(username, auth\_token) = PlexAPI.MyPlexSignIn(parts[0], parts[1], options)  
File “/Applications/PlexConnect-master/PlexAPI.py”, line 668, in MyPlexSignIn  
response = urlopener.open(request).read()  
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 429, in open  
response = self.\_open(req, data)  
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 447, in \_open  
‘\_open’, req)  
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 407, in \_call\_chain  
result = func(\*args)  
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 1241, in https\_open  
context=self.\_context)  
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 1198, in do\_open  
raise URLError(err)  
URLError: \<urlopen error [SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed (\_ssl.c:726)\>

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<div class="post-metadata">

**Author:** ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)\
**Post date:** [January 13, 2019, 9:16pm UTC](https://forums.plex.tv/t/plexconnect-cert-error/361892/2 "2019-01-13T21:16:47Z")

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Possible reasons:

1. Timezone incorrect in the ATV
2. Expired certificate (in this case you need to generate a new one)
3. Or maybe [this](https://github.com/milesrichardson/ParsePy/issues/175)

Does the PR4100 support docker ? If yes, probably you can install [this](https://hub.docker.com/r/izzno/plexconnect/) and run PlexConnect from it instead of Mac.

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**Author:** ![surroundedbytrees](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@surroundedbytrees](https://forums.plex.tv/u/surroundedbytrees)\
**Post date:** [January 13, 2019, 11:52pm UTC](https://forums.plex.tv/t/plexconnect-cert-error/361892/3 "2019-01-13T23:52:45Z")

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Thx for the reply. Indeed i tried checking the time zone but that did not resolve the issue. It looks like option 3 as u have linked.

Im unsure about docker. Indeed that would be great ill look into that option and post my results

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 13, 2019, 11:53pm UTC](https://forums.plex.tv/t/plexconnect-cert-error/361892/4 "2019-04-13T23:53:31Z")

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