# Plexconnect is not working! HELP! **URL:** \ **Category:** Apps & Creations\ **Created:** [June 9, 2013, 8:29pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908 "2013-06-09T20:29:49Z")\ **Posts on this page:** 14\ **Page:** 3
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [June 28, 2013, 4:35pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/41 "2013-06-28T16:35:24Z")
> ATV Version: 3 > > DNS on the ATV: 192.168.0.7 > > Device and OS: PC - Windows 7 > > Local Plexconnect IP: 192.168.0.7 > > Media stored: Local drive > > Plex media server installed on same machine as Plexconnect. > > Settings.CFG > > [PlexConnect] > > port\_pms = 32400 > > enable\_plexgdm = True > > ip\_dnsmaster = 8.8.8.8 > > ip\_webserver = 0.0.0.0 > > loglevel = Normal > > enable\_dnsserver = False > > ip\_pms = 192.168.0.7 > > port\_webserver = 80 > > Hopefully this issue is similar enough to what's happening here but I'm stuck here. Obviously nothing on the ATV3 had changed. I had an error message before so I changed the "enable\_dnsserver" to false and it took care of it but I'm still stuck. > > Here's my log file: > > 08:33:49 PlexConnect: started: 08:33:49 > > 08:33:49 PlexConnect: \*\*\* > > 08:33:49 PlexConnect: PlexConnect > > 08:33:49 PlexConnect: Press ENTER to shut down. > > 08:33:49 PlexConnect: \*\*\* > > 08:33:49 PlexConnect: IP\_self: 192.168.0.7 > > 08:33:49 PlexConnect: started: 08:33:49 > > 08:33:49 PlexGDM: \*\*\* > > 08:33:49 PlexGDM: looking up Plex Media Server > > 08:33:49 PlexGDM: \*\*\* > > 08:33:50 PlexGDM: servers discovered: 1 > > 08:33:50 PlexConnect: PMS: 192.168.0.7:32400 > > 08:33:50 WebServer: started: 08:33:50 > > 08:33:50 WebServer: \*\*\* > > 08:33:50 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80. > > 08:33:50 WebServer: \*\*\* > > Any help would be greatly appreciated. > > Thanks If you have the DNS server set to false then it is not going to work, unless you have setup your own DNS server and IP redirection (this is why it says on the wiki to not mess with those setting unless you know what you are doing). ---
**Author:** ![cbjb1122](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@cbjb1122](https://forums.plex.tv/u/cbjb1122)\ **Post date:** [June 28, 2013, 7:27pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/42 "2013-06-28T19:27:16Z")
I changed it back to True and here's the log. Any idea? 12:28:16 PlexConnect: started: 12:28:16 12:28:16 PlexConnect: \*\*\* 12:28:16 PlexConnect: PlexConnect 12:28:16 PlexConnect: Press ENTER to shut down. 12:28:16 PlexConnect: \*\*\* 12:28:16 PlexConnect: IP\_self: 192.168.0.7 12:28:16 PlexConnect: started: 12:28:16 12:28:16 PlexGDM: \*\*\* 12:28:16 PlexGDM: looking up Plex Media Server 12:28:16 PlexGDM: \*\*\* 12:28:17 PlexGDM: servers discovered: 1 12:28:17 PlexConnect: PMS: 192.168.0.7:32400 12:28:17 DNSServer: started: 12:28:17 12:28:17 DNSServer: Failed to create socket on UDP port 53: [Errno 10048] Only one usage of each socket address (protocol/network address/port) is normally permitted 12:28:17 WebServer: started: 12:28:17 12:28:17 WebServer: \*\*\* 12:28:17 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80. 12:28:17 WebServer: \*\*\* ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [June 28, 2013, 7:36pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/43 "2013-06-28T19:36:20Z")
Try rebooting your PC and ATV. If it gives the same port 53 error then you do have another DNS server running, use the following to find out what it is: [http://technet.microsoft.com/en-gb/sysinternals/bb897437.aspx](http://technet.microsoft.com/en-gb/sysinternals/bb897437.aspx) ---
**Author:** ![floyd2070](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@floyd2070](https://forums.plex.tv/u/floyd2070)\ **Post date:** [July 28, 2013, 9:17am UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/44 "2013-07-28T09:17:00Z")
Hello,   For me it's KO, help me please !!!  :S  :S  :S  Where is my problem?   \*\*QNAP\*\* Version 569L with firmware 4.0.1 Web Server port : running on port 80 IP adresse QNAP : 192.168.0.250 Plex Server version : 0.9.7.28 (running on port 32400)   \*\*APTV\*\* Software APTV: 5.3 (6105) Version system : 6.1.4 (10B809) IP adresse: 192.168.0.16 DNS : 192.168.0.250   \*\*Python Version\*\* 2.7   \*\*Install Location PlexConnect\*\* /share/MD0\_DATA/.qpkg   \*\*Source Install\*\* # git clone [https://github.com/iBaa/PlexConnect.git](https://github.com/iBaa/PlexConnect.git)   \*\*Setting.cfg\*\* [PlexConnect] port\_pms = 32400 enable\_plexgdm = True ip\_dnsmaster = 8.8.8.8 ip\_webserver = 0.0.0.0 loglevel = Normal enable\_dnsserver = True logpath = . ip\_pms = 192.168.0.250 port\_webserver = 80   \*\*\ DNS response from higher level 00:40:19 DNSServer: DNS request received! 00:40:19 DNSServer: Source: ('192.168.0.16', 56836) 00:40:19 DNSServer: Domain: phobos.apple.com 00:40:19 DNSServer: \*\*\*forward request 00:40:19 DNSServer: -\> DNS response from higher level 00:40:22 DNSServer: DNS request received! 00:40:22 DNSServer: Source: ('192.168.0.16', 56836) 00:40:22 DNSServer: Domain: phobos.apple.com 00:40:22 DNSServer: \*\*\*forward request 00:40:22 DNSServer: -\> DNS response from higher level 00:40:31 DNSServer: DNS request received! 00:40:31 DNSServer: Source: ('192.168.0.16', 56836) 00:40:31 DNSServer: Domain: phobos.apple.com 00:40:31 DNSServer: \*\*\*forward request 00:40:36 DNSServer: DNS request received! 00:40:36 DNSServer: Source: ('192.168.0.16', 59856) 00:40:36 DNSServer: Domain: 44-courier.push.apple.com 00:40:36 DNSServer: \*\*\*forward request 00:40:36 DNSServer: -\> DNS response from higher level 00:40:36 DNSServer: DNS request received! 00:40:36 DNSServer: Source: ('192.168.0.16', 59856) 00:40:36 DNSServer: Domain: 44-courier.push.apple.com 00:40:36 DNSServer: \*\*\*forward request 00:40:36 DNSServer: -\> DNS response from higher level 00:40:36 DNSServer: DNS request received! 00:40:36 DNSServer: Source: ('192.168.0.16', 59856) 00:40:36 DNSServer: Domain: 44-courier.push.apple.com 00:40:36 DNSServer: \*\*\*forward request 00:40:36 DNSServer: -\> DNS response from higher level 00:40:44 DNSServer: DNS request received! 00:40:44 DNSServer: Source: ('192.168.0.16', 59856) 00:40:44 DNSServer: Domain: 44-courier.push.apple.com 00:40:44 DNSServer: \*\*\*forward request 00:40:44 DNSServer: -\> DNS response from higher level 00:40:58 DNSServer: DNS request received! 00:40:58 DNSServer: Source: ('192.168.0.16', 56836) 00:40:58 DNSServer: Domain: phobos.apple.com 00:40:58 DNSServer: \*\*\*forward request 00:40:58 DNSServer: -\> DNS response from higher level   \*\*French error message on APTV3\*\* "Bandes-annonces non disponible. Réessayez plus tard."   /Fab. ---
**Author:** ![floyd2070](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@floyd2070](https://forums.plex.tv/u/floyd2070)\ **Post date:** [July 28, 2013, 9:34am UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/45 "2013-07-28T09:34:41Z")
I try with port 82 Server web on my QNAP and ip\_dnsmaster=192.168.0.1 in Setting.cfg but doesn't work !  :wacko: Show my log: [/share/MD0\_DATA/.qpkg/PlexConnect] **# vi PlexConnect.log **   11:31:52 PlexConnect: started: 11:31:52 11:31:52 PlexConnect: IP\_self: 192.168.0.250 11:31:52 Settings: getsetting enable\_dnsserver=True 11:31:52 DNSServer: started: 11:31:52 11:31:52 Settings: getsetting ip\_dnsmaster=192.168.0.1 11:31:52 DNSServer: \*\*\* 11:31:52 DNSServer: Starting up. 11:31:52 DNSServer: intercept trailers.apple.com: 192.168.0.250 11:31:52 DNSServer: forward other to higher level DNS: 192.168.0.1 11:31:52 DNSServer: \*\*\* 11:31:52 WebServer: started: 11:31:52 11:31:52 Settings: getsetting ip\_webserver=192.168.0.250 11:31:52 Settings: getsetting port\_webserver=80 11:31:52 WebServer: \*\*\* 11:31:52 WebServer: WebServer: Serving HTTP on 192.168.0.250 port 80. 11:31:52 WebServer: \*\*\* 11:31:52 ATVSettings: init class CATVSettings 11:31:52 ATVSettings: load settings 11:31:52 Settings: getsetting enable\_plexgdm=True 11:31:52 PlexGDM: \*\*\* 11:31:52 PlexGDM: looking up Plex Media Server 11:31:52 PlexGDM: \*\*\* 11:31:52 PlexGDM: Sending discovery message: M-SEARCH \* HTTP/1.0 11:31:52 PlexGDM: Received data from ('192.168.0.250', 32414) 11:31:52 PlexGDM: Data received:  HTTP/1.0 200 OK^M Content-Type: plex/media-server^M Resource-Identifier: 79f0ecb9370fe2038efc04ec732be4653ddcce40^M Name: Serveur Plex^M Port: 32400^M Updated-At: 1374982144^M Version: 0.9.7.28.0-2b33a71^M ^M   11:31:53 PlexGDM: servers discovered: 1 11:31:53 PlexGDM: Serveur Plex 192.168.0.250:32400 11:31:53 XMLConverter: PlexGDM - PMS: 192.168.0.250:32400 11:31:59 DNSServer: DNS request received! 11:31:59 DNSServer: Source: ('192.168.0.16', 62087) 11:31:59 DNSServer: Domain: phobos.apple.com 11:31:59 DNSServer: \*\*\*forward request 11:32:04 DNSServer: DNS request received! 11:31:52 PlexConnect: started: 11:31:52 11:31:52 PlexConnect: IP\_self: 192.168.0.250 11:31:52 Settings: getsetting enable\_dnsserver=True 11:31:52 DNSServer: started: 11:31:52 11:31:52 Settings: getsetting ip\_dnsmaster=192.168.0.1 11:31:52 DNSServer: \*\*\* 11:31:52 DNSServer: Starting up. 11:31:52 DNSServer: intercept trailers.apple.com: 192.168.0.250 11:31:52 DNSServer: forward other to higher level DNS: 192.168.0.1 11:31:52 DNSServer: \*\*\* 11:31:52 WebServer: started: 11:31:52 11:31:52 Settings: getsetting ip\_webserver=192.168.0.250 11:31:52 Settings: getsetting port\_webserver=80 11:31:52 WebServer: \*\*\* 11:31:52 WebServer: WebServer: Serving HTTP on 192.168.0.250 port 80. 11:31:52 WebServer: \*\*\* 11:31:52 ATVSettings: init class CATVSettings 11:31:52 ATVSettings: load settings 11:31:52 Settings: getsetting enable\_plexgdm=True 11:31:52 PlexGDM: \*\*\* 11:31:52 PlexGDM: looking up Plex Media Server 11:31:52 PlexGDM: \*\*\* 11:31:52 PlexGDM: Sending discovery message: M-SEARCH \* HTTP/1.0 11:31:52 PlexGDM: Received data from ('192.168.0.250', 32414) 11:31:52 PlexGDM: Data received:  HTTP/1.0 200 OK^M Content-Type: plex/media-server^M Resource-Identifier: 79f0ecb9370fe2038efc04ec732be4653ddcce40^M Name: Serveur Plex^M Port: 32400^M Updated-At: 1374982144^M Version: 0.9.7.28.0-2b33a71^M ^M   11:31:53 PlexGDM: servers discovered: 1 11:31:53 PlexGDM: Serveur Plex 192.168.0.250:32400 11:31:53 XMLConverter: PlexGDM - PMS: 192.168.0.250:32400 11:31:59 DNSServer: DNS request received! 11:31:59 DNSServer: Source: ('192.168.0.16', 62087) 11:31:59 DNSServer: Domain: phobos.apple.com 11:31:59 DNSServer: \*\*\*forward request 11:32:04 DNSServer: DNS request received! 11:32:04 DNSServer: Source: ('192.168.0.1', 35322) 11:32:04 DNSServer: Domain: phobos.apple.com 11:32:04 DNSServer: \*\*\*forward request 11:32:09 DNSServer: DNS request received! 11:32:09 DNSServer: Source: ('192.168.0.16', 54268) 11:32:09 DNSServer: Domain: trailers.apple.com 11:32:09 DNSServer: \*\*\*intercept request 11:32:09 DNSServer: -\> DNS response: 192.168.0.250 11:32:09 DNSServer: DNS request received! 11:32:09 DNSServer: Source: ('192.168.0.16', 54268) 11:32:09 DNSServer: Domain: trailers.apple.com 11:32:09 DNSServer: \*\*\*intercept request 11:32:09 DNSServer: -\> DNS response: 192.168.0.250 11:32:09 DNSServer: DNS request received! 11:32:09 DNSServer: Source: ('192.168.0.1', 35322) 11:32:09 DNSServer: Domain: phobos.apple.com 11:32:09 DNSServer: \*\*\*forward request 11:32:14 DNSServer: DNS request received! 11:32:14 DNSServer: Source: ('192.168.0.16', 54268) 11:32:14 DNSServer: Domain: trailers.apple.com 11:32:14 DNSServer: \*\*\*intercept request 11:32:14 DNSServer: -\> DNS response: 192.168.0.250 11:32:14 DNSServer: DNS request received! 11:32:14 DNSServer: Source: ('192.168.0.1', 35322) 11:32:14 DNSServer: Domain: phobos.apple.com 11:32:14 DNSServer: \*\*\*forward request 11:32:19 DNSServer: DNS request received! 11:32:19 DNSServer: Source: ('192.168.0.1', 35322) 11:32:19 DNSServer: Domain: phobos.apple.com 11:32:19 DNSServer: \*\*\*forward request 11:32:24 DNSServer: DNS request received! 11:32:24 DNSServer: Source: ('192.168.0.16', 54268) 11:32:24 DNSServer: Domain: trailers.apple.com 11:32:24 DNSServer: \*\*\*intercept request 11:32:24 DNSServer: -\> DNS response: 192.168.0.250 11:32:24 DNSServer: DNS request received! 11:32:24 DNSServer: Source: ('192.168.0.1', 35322) 11:32:24 DNSServer: Domain: phobos.apple.com 11:32:24 DNSServer: \*\*\*forward request 11:32:29 DNSServer: DNS request received! 11:32:29 DNSServer: Source: ('192.168.0.1', 35322) 11:32:29 DNSServer: Domain: phobos.apple.com 11:32:29 DNSServer: \*\*\*forward request 11:32:34 DNSServer: DNS request received! 11:32:34 DNSServer: Source: ('192.168.0.16', 62087) 11:32:34 DNSServer: Domain: phobos.apple.com 11:32:34 DNSServer: \*\*\*forward request 11:32:39 DNSServer: DNS request received! 11:32:39 DNSServer: Source: ('192.168.0.1', 35322) 11:32:39 DNSServer: Domain: phobos.apple.com 11:32:39 DNSServer: \*\*\*forward request 11:32:44 DNSServer: DNS request received! 11:32:44 DNSServer: Source: ('192.168.0.1', 35322) 11:32:44 DNSServer: Domain: phobos.apple.com 11:32:44 DNSServer: \*\*\*forward request 11:32:49 DNSServer: DNS request received! 11:32:49 DNSServer: Source: ('192.168.0.1', 35322) 11:32:49 DNSServer: Domain: phobos.apple.com 11:32:49 DNSServer: \*\*\*forward request 11:32:54 DNSServer: DNS request received! 11:32:54 DNSServer: Source: ('192.168.0.16', 54268) 11:32:55 DNSServer: Domain: trailers.apple.com 11:32:55 DNSServer: \*\*\*intercept request 11:32:55 DNSServer: -\> DNS response: 192.168.0.250 11:32:55 DNSServer: DNS request received! 11:32:55 DNSServer: Source: ('192.168.0.1', 35322) 11:32:55 DNSServer: Domain: phobos.apple.com 11:32:55 DNSServer: \*\*\*forward request 11:33:00 DNSServer: DNS request received! 11:33:00 DNSServer: Source: ('192.168.0.1', 35322) 11:33:00 DNSServer: Domain: phobos.apple.com 11:33:00 DNSServer: \*\*\*forward request 11:33:05 DNSServer: DNS request received! 11:33:05 DNSServer: Source: ('192.168.0.1', 35322) 11:33:05 DNSServer: Domain: phobos.apple.com 11:33:05 DNSServer: \*\*\*forward request 11:33:06 PlexConnect: Shutting down. 11:33:07 WebServer: Shutting down. 11:33:07 ATVSettings: save settings 11:33:10 DNSServer: Shutting down. 11:33:10 PlexConnect: shutdown ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [July 28, 2013, 9:38am UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/46 "2013-07-28T09:38:07Z")
floyd: aTV asks specifically for port 80. All of you logs show, that PlexConnect/WebServer is NEVER getting any request. You can't just change it to your liking. If port 80 is already used on your server you either have to free it, or install a port forwarding to the port configured in PlexConnect.  ---
**Author:** ![floyd2070](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@floyd2070](https://forums.plex.tv/u/floyd2070)\ **Post date:** [July 28, 2013, 10:42am UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/47 "2013-07-28T10:42:37Z")
> floyd: > aTV asks specifically for port 80. All of you logs show, that PlexConnect/WebServer is NEVER getting any request. > You can't just change it to your liking. If port 80 is already used on your server you either have to free it, or install a port forwarding to the port configured in PlexConnect. Thank you Baa for your help !  :) **This is my QNAP Web Server configuration:** ![post-156548-0-46875900-1375007810.png|690x272](upload://rJYrd1tEKJGTBBMklyeAybNIYbE.png) ![post-156548-0-95666600-1375007816.png|690x252](upload://rXIEjxYk8cyg3vRusOc3GiT3d7y.png) It's OK? **This is my Setting.cfg configuration:** [PlexConnect] port\_pms = 32400 enable\_plexgdm = True ip\_dnsmaster = 192.168.0.1 (Default Gateway to my home router, it's OK?) ip\_webserver = 192.168.0.250 (My QNAP adresse and Plex installation, it's OK?) loglevel = High enable\_dnsserver = True logpath = . ip\_pms = 192.168.0.250  (My QNAP adresse, Plex installation, it's OK?) port\_webserver = 80 (it's OK?) ---
**Author:** ![NZSol](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nzsol/32/5812_2.png) [@NZSol](https://forums.plex.tv/u/NZSol)\ **Post date:** [July 29, 2013, 2:42am UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/48 "2013-07-29T02:42:37Z")
Floyd, the web server port still shows 80 on Plexconnect, 82 on Qnap ---
**Author:** ![shapethelola](https://avatars.discourse-cdn.com/v4/letter/s/7bcc69/32.png) [@shapethelola](https://forums.plex.tv/u/shapethelola)\ **Post date:** [July 29, 2013, 8:36am UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/49 "2013-07-29T08:36:42Z")
I guess you have to add a second IP to your device and make the qnap listen to the old and original IP and let plexconnect use the new one, this should work, so both could use port 80.  ---
**Author:** ![floyd2070](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@floyd2070](https://forums.plex.tv/u/floyd2070)\ **Post date:** [July 31, 2013, 6:08pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/50 "2013-07-31T18:08:26Z")
> Floyd, the web server port still shows 80 on Plexconnect, 82 on Qnap What is the problem? It's correct, it is not? ---
**Author:** ![floyd2070](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@floyd2070](https://forums.plex.tv/u/floyd2070)\ **Post date:** [July 31, 2013, 6:10pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/51 "2013-07-31T18:10:07Z")
> I guess you have to add a second IP to your device and make the qnap listen to the old and original IP and let plexconnect use the new one, this should work, so both could use port 80.  OK, but what is the process? I have firmware 4.0.1, it's not possible via web interface ---
**Author:** ![shapethelola](https://avatars.discourse-cdn.com/v4/letter/s/7bcc69/32.png) [@shapethelola](https://forums.plex.tv/u/shapethelola)\ **Post date:** [August 1, 2013, 5:30pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/52 "2013-08-01T17:30:17Z")
no, I don't have any clue what OS is used by qnap, if its linux based its pretty simple by just adding another interface using ifconfig ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [August 1, 2013, 5:52pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/53 "2013-08-01T17:52:53Z")
> OK, but what is the process? I have firmware 4.0.1, it's not possible via web interface You are probably better off asking this in the QNAP specific thread. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 20, 2019, 11:29pm UTC](https://forums.plex.tv/t/plexconnect-is-not-working-help/35908/54 "2019-12-20T23:29:52Z")
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