# PlexConnect now hanging

**URL:** <https://forums.plex.tv/t/plexconnect-now-hanging/63483>\
**Category:** Apps & Creations\
**Created:** [April 13, 2014, 4:21am UTC](https://forums.plex.tv/t/plexconnect-now-hanging/63483 "2014-04-13T04:21:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DawgStar](https://avatars.discourse-cdn.com/v4/letter/d/85f322/32.png) [@DawgStar](https://forums.plex.tv/u/DawgStar)\
**Post date:** [April 13, 2014, 4:21am UTC](https://forums.plex.tv/t/plexconnect-now-hanging/63483/1 "2014-04-13T04:21:29Z")

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I run my PMS and Python/PlexConnect on my NAS, to stream context to my ATV3.

Everything with PlexConnect was working quite nicely up until the point that I updated the firmware on my NAS to fix several other issues.

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Now it seems as though PlexConnect is hanging at boot.

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All I ever get in the .log file is

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20:59:47 PlexConnect: \*\*\*  
20:59:47 PlexConnect: PlexConnect  
20:59:47 PlexConnect: Press CTRL-C to shut down.  
20:59:47 PlexConnect: \*\*\*  
20:59:47 PlexConnect: started: 20:59:47  
20:59:47 PlexConnect: IP\_self: 192.168.1.180

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No matter how long I wait, that's all that ever gets logged.

And the ATV just reports "Trailers unavailable".

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How can I figure out the cause/fix?

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Thanks!

-Carl

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**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\
**Post date:** [April 13, 2014, 6:22am UTC](https://forums.plex.tv/t/plexconnect-now-hanging/63483/2 "2014-04-13T06:22:01Z")

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Please provide all the details on the “read before posting” pinned thread, specifically the troubleshooting section.  
  
  
Also include the model details of your NAS.  
  
  
This information helps the developers and community to help you. Without it everyone asks the same questions and you go around in circles

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**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\
**Post date:** [April 13, 2014, 3:01pm UTC](https://forums.plex.tv/t/plexconnect-now-hanging/63483/3 "2014-04-13T15:01:06Z")

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If you're running a Synology there are instructions to fix this in the thread dedicated to it (it is something simple like a reinstall of the package).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 21, 2019, 1:50am UTC](https://forums.plex.tv/t/plexconnect-now-hanging/63483/4 "2019-12-21T01:50:18Z")

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