# PlexConnect on synology **URL:** \ **Category:** Apps & Creations\ **Created:** [June 25, 2013, 9:12am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134 "2013-06-25T09:12:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![bwynants](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bwynants/32/102771_2.png) [@bwynants](https://forums.plex.tv/u/bwynants)\ **Post date:** [June 25, 2013, 9:12am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/1 "2013-06-25T09:12:08Z")
**2020-1-28: Download the installer from github** - Download file https://github.com/iBaa/PlexConnect/releases/download/V0.7/plexconnect\_v0.7\_for\_dsm6.spk **2017-04-05: 0.5-18 DSM 6.0 Support and PlexConnect synced up till ** https://github.com/iBaa/PlexConnect/commit/e6196df56c805c5a16a5b106972a239063467eb6 - credits to ** ** [moody\_blue](https://forums.plex.tv/profile/moody_blue) and [rtfmoz](https://forums.plex.tv/profile/rtfmoz) for their input **Synology installer package for PlexConnect.** **Prerequisites** - Official Python from Synology (can co-exist with SynoCommunity Python) - to update a pre  **0.3-12 **** spk** leave synocommunity Python on the NAS but also install the Synology Python, after the update SynoCommunity Python can be removed if no other package is using it) **Installation Instructions:** - on the NAS - Make sure your NAS has a fixed IP Address - Disable HTTPS connection for web services ('Web Services' control pannel - 'HTTP Service' tab) - Install PMS - for DSM 5.1 lower the 'Thrust Level' in the package manager settings to 'Any publisher' - Install PlexConnect - Choose if the internal DNS needs to be enabled by PlexConnect - Choose the AppleTV app that needs to show Plex - Start the package if it was not yet started - On the AppleTV - open AppleTV's 'Settings' app - Select 'General' and select 'Network' - set the DNS server to the network connection to the IP address of the NAS - Again Select 'General' and now only highlight 'Send Data To Apple' - press 'Play' on the remote. - Remove any older profile listed here - Select 'Add Profile" - Enter [http://trailers.apple.com/trailers.cer](http://trailers.apple.com/trailers.cer) or [http://video-api-secure.wsj.com/marketwatch.cer](http://video-api-secure.wsj.com/marketwatch.cer) to install certificates **Installing PMS on the NAS**   First you need to check [here](https://plexapp.zendesk.com/hc/en-us/articles/201373803-NAS-Compatibility-List) if your NAS supports transcoding or not. If it does not support transcoding (which is often the case), you need to take the following actions: - Convert all your media to an ATV supported format (check [here](http://www.apple.com/appletv/specs/) for supported video / audio / photo formats). There are several tools that can be used for that, such as iTunes (for music), or Handbrake / iFlicks / MkvToMp4 (for video) - Check /usr/local/plexconnect/share/PlexConnect/ATVSettings.cfg (or in the ATV, in PlexConnect settings menu) that - transcoderaction=DirectPlay - subtitlerenderer=iOS, PMS Failure to do so will originate error messages (in the ATV) such as **An error occurred loading this content (try again later)**.   The vast majority of the TV channels available as Plug-ins to PMS ([standard](https://plexapp.zendesk.com/hc/en-us/articles/201106058-Channels-from-the-Channel-Directory) and/or [unsupported](https://plexapp.zendesk.com/hc/en-us/articles/201375863-Channels-from-Other-Sources)) require transcoding, and will not work when PMS is installed in a NAS that does not supports transcoding.   For up-to-date info about PMS on Synology:[https://forums.plex.tv/forum/133-synology/](https://forums.plex.tv/forum/133-synology/)   **Troubleshooting**   **Trailers unavailable msg:**   a few possible causes: - reboot the NAS    - You created your own certificates for the profile on the AppleTV but you did not place those on the NAS (see advanced part) All generated certificates are unique and whatever is on the AppleTV must match with what is on the NAS.    - Make sure Port 80, 81,443 and 53 are allowed by the Synology Firewall    - On a computer, set the DNS Server to the IP of the NAS surf to [http://trailers.apple.com:80](http://trailers.apple.com) surf to  [http://trailers.apple.com:81](http://trailers.apple.com:81) surf to  [http://trailers.apple.com:443](http://trailers.apple.com:443) surf to  [http://trailers.apple.com:444](http://trailers.apple.com:444 "Link: http://trailers.apple.com:444")   all of them should return the same error "Message: Not Serving Client'   **Advanced Part** **Installing Custom Certificates** The installer creates unique certificates for chosen app. Certificates are unique ever time they are generated. You can not register your own generated certificates on the ATV and then use the generated certificates from the installer. AppleTV and every instance PlexConnect have to use the same certificates! Follow these instruction to install your own certificates (this step is NOT needed now that the installer generates unique certificates): - Generate certificates as described here ([Mac](https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Mac-Certificates) or [Windows](https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows-Certificates)) - Move the generated certificates in /usr/local/plexconnect/etc/certificates on the NAS replacing the existing files this assumes certificates in your 'home' folder. This example uses the certificates for the 'Trailers' app. When you have chosen 'WSJ Live' the you need 'marketwatch' and not 'trailers' in the filename. - open terminal on mac (or use PuTTY on windows) - ssh root@ - chmod -R go+w /usr/local/plexconnect/etc/certificates - exit - scp ~/trailers.cer admin@:/usr/local/plexconnect/etc/certificates/trailers.cer - scp ~/trailers.key admin@:/usr/local/plexconnect/etc/certificates/trailers.key - scp ~/trailers.pem admin@:/usr/local/plexconnect/etc/certificates/trailers.pem - make ssh connection to nas - chmod -R go-w /usr/local/plexconnect/etc/certificates - exit - Upload the profile based on your certificates to the AppleTV as described above Note: upon updating the installation (installing a new version without removing the old) your certificates are restored and these steps do not have to be repeated! **Using the Synology DNS Server package to capture trailers.apple.com** (instructions by [http://forums.plexapp.com/index.php/user/136264-abmaonline/](http://forums.plexapp.com/index.php/user/136264-abmaonline/)) When you are already using the Synology DNS Server package, the PlexConnect DNS proxy will not work, since they both want to use the same port on your Synology. If your not using the DNS Server, stopping and uninstalling it, is the easiest solution. When you are using the DNS Server, adding trailers.apple.com and redirecting it to PlexConnect also solves the problem. Follow these steps to use this setup: - Connect to Synology DSM web interface - Open the DNS Server Settings from the DSM 'Start' button ![post-14912-0-32591800-1382274766.png|480x86](upload://wqFmRqE0SZXcOUAh2FgqHzk5tBB.png) - Goto Zones and select Create \> Master Zone - Enter this info and click OK: _Domain Type: Forward Zone Domain name: trailers.apple.com Master DNS Server: \*IP of your Synology\* ![post-14912-0-79881700-1382274772.png|480x264](upload://7Kk1ObkjS9ppKEfVv1TwGKvJFak.png)_ - Select the new trailers.apple.com row and click Edit \> Resource record (or double click the row for the same effect) - Create \> A Type - Enter this info and click OK: _Name: \*leave empty\* TTL: \*use default, probably 86400\* IP address:\*IP of your Synology\* ![post-14912-0-04564000-1382274779.png|480x264](upload://sPqrshZ7ALq30DOMM217ZdNQbms.png)_ - Click Finish ![post-14912-0-15056400-1382274784.png|480x84](upload://iYxDDW7TWfAnAJ2i5cMUN2mWUId.png) - Do the same steps [3-8] again but this time with "atv.plexconnect" - Goto Log and check if there are no errors ![post-14912-0-51321200-1382274789.png|480x124](upload://e5K17HPOcnNfVYERNSPRfcMgkrJ.png) **The DNS should be working now, time to disable the PlexConnect DNS and get everything connected.** - Stop PlexConnect from package center if it is running - Login as root on your Synology using SSH (password for root is the same for admin on webinterface) - If you did not disable the Internal DNS server then Edit /usr/local/plexconnect/share/PlexConnect/Settings.cfg and set enable\_dnsserver = False - Start PlexConnect again If your apple tv uses the Synonoly as its DNS Server everything should work now. As a quick check try to access [http://trailers.apple.com/](http://trailers.apple.com/) from your browser. It should show something about a 403: "Error code explanation: 403 = Request forbidden -- authorization will not help." Most browsers use DNS caching, so it may take some time before you see the change if you accessed trailers before changing the dns server, testing with your apple tv works best. **Update for latest version in git** For those wanting to use the package and always have the latest version from git at the same time: - Make ssh connection with root privileges to NAS - Get git on your synology (using ipkg or spk; when using the spk package the git client can be found at /usr/local/git/bin/git, use this in step 6 and when pulling updates) - Stop PlexConnect on Synology from package manager in DSM - Navigate to package folder (if you can't find the 'share' folder, update to the latest package in the start post) cd /usr/local/plexconnect/share/ - Move current files to backup location mv PlexConnect/ PlexConnect-org/ - Clone PlexConnect repo - git clone [https://github.com/iBaa/PlexConnect.git](https://github.com/iBaa/PlexConnect.git) - Copy config files from original folder to new checkout cp PlexConnect-org/\*.cfg PlexConnect/ - Change owner rights chown -R plexconnect:root PlexConnect/ - Start PlexConnect again from DSM (using command line kills the service when you logout) - Check if everything still works. Now to update your code: - cd /usr/local/plexconnect/share/PlexConnect/ - git pull ​Starting from installer 0.3-9 this will be remembered when installing an updated version   Check if any changes were made; if so: stop and start PlexConnect from DSM package manager to pick them up ---
**Author:** ![mmasse](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mmasse/32/6867_2.png) [@mmasse](https://forums.plex.tv/u/mmasse)\ **Post date:** [June 25, 2013, 3:58pm UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/2 "2013-06-25T15:58:41Z")
Yay, thanks, it starts :-).  (I for the life of me could not get the other package to start, need more verbose logs for synology packages :-) ) Will test with ATV when I get home (FYI, the dropbox link downloaded for me as a spk.txt file, but renaming back to spk worked) I also tried modifying it slightly to run on a port above 1024 and run it as a non root user, could not get it to start so reverted back. ---
**Author:** ![incredibulk](https://avatars.discourse-cdn.com/v4/letter/i/49beb7/32.png) [@incredibulk](https://forums.plex.tv/u/incredibulk)\ **Post date:** [June 25, 2013, 4:19pm UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/3 "2013-06-25T16:19:49Z")
Sir, you are my hero.  This made the process of getting PlexConnect up and running literally painless. Plex and PlexConnect on a synology box, with the help of your installer, just became without a doubt the single best way to run a home media setup there is. Amazing. ---
**Author:** ![Maarten\_CH](https://avatars.discourse-cdn.com/v4/letter/m/67e7ee/32.png) [@Maarten\_CH](https://forums.plex.tv/u/Maarten_CH)\ **Post date:** [June 25, 2013, 7:27pm UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/4 "2013-06-25T19:27:31Z")
This is great! Do I still have to install Python before I install your spk? And could someone please explain how to change the IP setting on a Mac? I tried the command "vi /usr/local/plexconnect/Settings.cfg" in the Terminal but got lost there... Thanks a lot! ---
**Author:** ![Sam01](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@Sam01](https://forums.plex.tv/u/Sam01)\ **Post date:** [June 25, 2013, 7:42pm UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/5 "2013-06-25T19:42:44Z")
> This is great! > > Do I still have to install Python before I install your spk? > > And could some please explain how to change the IP setting on a Mac? I tried the command "vi /usr/local/plexconnect/Settings.cfg" in the Terminal but got lost there... > > Thanks a lot! So I'm doing it.   R override text from the cursor position when finished simply ESC : w Save File : q quit vi   Here is a list, albeit in German ---
**Author:** ![bwynants](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bwynants/32/102771_2.png) [@bwynants](https://forums.plex.tv/u/bwynants)\ **Post date:** [June 25, 2013, 8:42pm UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/6 "2013-06-25T20:42:19Z")
> And could someone please explain how to change the IP setting on a Mac? I tried the command "vi /usr/local/plexconnect/Settings.cfg" in the Terminal but got lost there... you need to log in via ssh to your synology box. then type vi /usr/local/plexconnect/Settings.cfg goto the position in the file where the IP is with the cursor keys, type i (insert) type the new ip, delete the old ip, to finish editing by pressing escape and then type :wq ---
**Author:** ![Abmaonline](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@Abmaonline](https://forums.plex.tv/u/Abmaonline)\ **Post date:** [June 25, 2013, 10:21pm UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/7 "2013-06-25T22:21:29Z")
> Do I still have to install Python before I install your spk? Yes, you need the python package from SynoCommunity: [http://www.synocommunity.com/faq#addSource](http://www.synocommunity.com/faq#addSource) (The python package from Synology itself doesn't work with the PlexConnect package at the moment) ---
**Author:** ![Luxury4ever](https://avatars.discourse-cdn.com/v4/letter/l/ecb155/32.png) [@Luxury4ever](https://forums.plex.tv/u/Luxury4ever)\ **Post date:** [June 26, 2013, 3:39am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/8 "2013-06-26T03:39:51Z")
Bro Bwynants, I SALUTE You !!! Its awesome, running great on my DS411slim !!! May I check is there a way to have the subtitle (srt file) appear? ---
**Author:** ![Maarten\_CH](https://avatars.discourse-cdn.com/v4/letter/m/67e7ee/32.png) [@Maarten\_CH](https://forums.plex.tv/u/Maarten_CH)\ **Post date:** [June 26, 2013, 7:34am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/9 "2013-06-26T07:34:41Z")
Thanks a lot guys! It works great on the DS713+ ---
**Author:** ![RobertSmith](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/robertsmith/32/3374_2.png) [@RobertSmith](https://forums.plex.tv/u/RobertSmith)\ **Post date:** [June 26, 2013, 7:54am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/10 "2013-06-26T07:54:15Z")
> log on as root and edit /usr/local/plexconnect/Settings.cfg to change ip settings from PMS or the DNS > > ``` > vi /usr/local/plexconnect/Settings.cfg > ``` Not sure i understand this step. During the install process of the spk I entered the ip xx.xxx.xxx.xxx from ATV =\> ip\_dnsmaster Then I change ip\_dnsmater to the same as ip\_pms (I have also change DNS in ATV to this IP) This is my settings.cfg =\> Error No response from Plex Media Server ![Sk%C3%A4rmavbild%202013-06-26%20kl.%2009](https://dl.dropboxusercontent.com/u/20661272/Sk%C3%A4rmavbild%202013-06-26%20kl.%2009.45.00.png) ---
**Author:** ![bwynants](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bwynants/32/102771_2.png) [@bwynants](https://forums.plex.tv/u/bwynants)\ **Post date:** [June 26, 2013, 8:13am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/11 "2013-06-26T08:13:38Z")
> This is my settings.cfg > =\> Error No response from Plex Media Server > ![Sk%C3%A4rmavbild%202013-06-26%20kl.%2009](https://dl.dropboxusercontent.com/u/20661272/Sk%C3%A4rmavbild%202013-06-26%20kl.%2009.45.00.png) ip\_pms must be the ip adres from the computer where the Plex Media Server is running ip\_dnsmaster must be your provider's DNS but 8.8.8.8 will also work... ---
**Author:** ![RobertSmith](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/robertsmith/32/3374_2.png) [@RobertSmith](https://forums.plex.tv/u/RobertSmith)\ **Post date:** [June 26, 2013, 8:18am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/12 "2013-06-26T08:18:10Z")
> ip\_pms must be the ip adres from the computer where the Plex Media Server is running > ip\_dnsmaster must be your provider's DNS but 8.8.8.8 will also work... OK, I take ip\_dnsmaster from ATV, (entered during installation of spk) OK, ip\_pms is the adress for my synology Settings after installation (before edit) ![Sk%C3%A4rmavbild%202013-06-26%20kl.%2010](https://dl.dropboxusercontent.com/u/20661272/Sk%C3%A4rmavbild%202013-06-26%20kl.%2010.42.10.png) What do I need to change in the settings after installation? _"log on as root and edit /usr/local/plexconnect/Settings.cfg to change ip settings from PMS or the DNS"_ Should I manually change DNS in ATV to 192.168.0.11 ? ---
**Author:** ![timeskilsson](https://avatars.discourse-cdn.com/v4/letter/t/b782af/32.png) [@timeskilsson](https://forums.plex.tv/u/timeskilsson)\ **Post date:** [June 26, 2013, 8:31am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/13 "2013-06-26T08:31:29Z")
Im sorry guys, this is still a bit foggy for me.. :) Isn't there anyone that could make a idiots manual for this now when there seems to be a better working solution for it. Would been greatly appreciated! Cheers guys, have a good one! ---
**Author:** ![bwynants](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bwynants/32/102771_2.png) [@bwynants](https://forums.plex.tv/u/bwynants)\ **Post date:** [June 26, 2013, 8:42am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/14 "2013-06-26T08:42:19Z")
> Im sorry guys, this is still a bit foggy for me.. :) > Isn't there anyone that could make a idiots manual for this now when there seems to be a better working solution for it. > Would been greatly appreciated! > > Cheers guys, have a good one! what happens if you just install the package. if PMS is running on your NAS it should work out of the box now? ---
**Author:** ![RobertSmith](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/robertsmith/32/3374_2.png) [@RobertSmith](https://forums.plex.tv/u/RobertSmith)\ **Post date:** [June 26, 2013, 8:46am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/15 "2013-06-26T08:46:31Z")
> what happens if you just install the package. if PMS is running on your NAS it should work out of the box now? No problem to install and yes PMS is running on my synology. 2 Questions 1) What do I need to change in the settings after installation, se above [post](http://forums.plexapp.com/index.php/topic/72356-plexconnect-on-synology/#entry418764) _"log on as root and edit /usr/local/plexconnect/Settings.cfg to change ip settings from PMS or the DNS"_   2) Should I manually change DNS in ATV to 192.168.0.11? (adress to synology) ---
**Author:** ![timeskilsson](https://avatars.discourse-cdn.com/v4/letter/t/b782af/32.png) [@timeskilsson](https://forums.plex.tv/u/timeskilsson)\ **Post date:** [June 26, 2013, 8:53am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/16 "2013-06-26T08:53:59Z")
> what happens if you just install the package. if PMS is running on your NAS it should work out of the box now? That it would work straight out of the box sounds to good to be true..:) and you know what they say.. if it sounds too good it probably is too.. ;) When i start the package installation on my Synology it asks me to enter the details for PlexConnect. DNS server (the one you noted down from the ATV before you changed it) That makes all of a sudden two of us asking the last question from RobertSmith: > No problem to install and yes PMS is running on my synology. > > 2 Questions > > 1) What do I need to change in the settings after installation, se above [post](http://forums.plexapp.com/index.php/topic/72356-plexconnect-on-synology/#entry418764) > > _"log on as root and edit /usr/local/plexconnect/Settings.cfg to change ip settings from PMS or the DNS"_ > >   > > 2) Should I manually change DNS in ATV to 192.168.0.11? (adress to synology) ---
**Author:** ![bwynants](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bwynants/32/102771_2.png) [@bwynants](https://forums.plex.tv/u/bwynants)\ **Post date:** [June 26, 2013, 10:02am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/17 "2013-06-26T10:02:26Z")
> No problem to install and yes PMS is running on my synology. > > 2 Questions > > 1) What do I need to change in the settings after installation, se above [post](http://forums.plexapp.com/index.php/topic/72356-plexconnect-on-synology/#entry418764) > > _"log on as root and edit /usr/local/plexconnect/Settings.cfg to change ip settings from PMS or the DNS"_ > >   > > 2) Should I manually change DNS in ATV to 192.168.0.11? (adress to synology) 1) then upon install just use 8.8.8.8 or your providers DNS IP and there should be no other change needed on the synology  box (you can uninstall/reinstall to fix the DNS) 2) Yes off course ! ---
**Author:** ![bwynants](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bwynants/32/102771_2.png) [@bwynants](https://forums.plex.tv/u/bwynants)\ **Post date:** [June 26, 2013, 10:05am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/18 "2013-06-26T10:05:26Z")
> That it would work straight out of the box sounds to good to be true.. :) and you know what they say.. if it sounds too good it probably is too.. ;) > > When i start the package installation on my Synology it asks me to enter the details for PlexConnect. > DNS server (the one you noted down from the ATV before you changed it) > > That makes all of a sudden two of us asking the last question from RobertSmith: most simple way of installing: - PMS on NAS - install Package and enter 8.8.8.8 in the wizard - goto ATV and set the DNS server to the IP address of the NAS fixed the first post to reflect that.... ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [June 26, 2013, 10:40am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/19 "2013-06-26T10:40:34Z")
The formatting on the first post is a bit messed up for some reason :( ---
**Author:** ![RobertSmith](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/robertsmith/32/3374_2.png) [@RobertSmith](https://forums.plex.tv/u/RobertSmith)\ **Post date:** [June 26, 2013, 11:06am UTC](https://forums.plex.tv/t/plexconnect-on-synology/37134/20 "2013-06-26T11:06:15Z")
> 1) then upon install just use 8.8.8.8 or your providers DNS IP and there should be no other change needed on the synology  box (you can uninstall/reinstall to fix the DNS) > > 2) Yes off course ! I still have the same problem. I can see the heading (Library, Channels, Search and Settings) But i have this message: PlexConnect No response from Plex Media Server Steps I have done: - Installed the spk (with 8.8.8.8) - changed DNS on ATV to 192.168.0.11 - ~~open port 81 in firewall and router~~   not needed - Synology DNS Server package is not installed/running My settings: ![Sk%C3%A4rmavbild%202013-06-26%20kl.%2012](https://dl.dropboxusercontent.com/u/20661272/Sk%C3%A4rmavbild%202013-06-26%20kl.%2012.49.24.png) What is missing? [Next page](https://forums.plex.tv/t/plexconnect-on-synology/37134.md?page=2)