# plexconnect.py won't load

**URL:** <https://forums.plex.tv/t/plexconnect-py-wont-load/161470>\
**Category:** Apps & Creations\
**Created:** [October 3, 2016, 9:58pm UTC](https://forums.plex.tv/t/plexconnect-py-wont-load/161470 "2016-10-03T21:58:23Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![joshuamc](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@joshuamc](https://forums.plex.tv/u/joshuamc)\
**Post date:** [October 3, 2016, 9:58pm UTC](https://forums.plex.tv/t/plexconnect-py-wont-load/161470/1 "2016-10-03T21:58:23Z")

</div>

After a windows update the plexconnect.py file does not load. it opens the command prompt for 2 seconds then closes.

16:48:28 PlexConnect: started: 16:48:28  
16:48:28 PlexConnect: Version: 0.5-dev-110616  
16:48:28 PlexConnect: Python: 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 32 bit (Intel)]  
16:48:28 PlexConnect: Host OS: win32  
16:48:28 PlexConnect: PILBackgrounds: Is PIL installed? False  
16:48:28 PlexConnect: IP\_self: 192.168.0.14  
16:48:28 DNSServer: started: 16:48:28  
16:48:28 DNSServer: \*\*\*  
16:48:28 DNSServer: DNSServer: Serving DNS on 192.168.0.14 port 53.  
16:48:28 DNSServer: \*\*\*  
16:48:28 WebServer: started: 16:48:28  
16:48:28 WebServer: \*\*\*  
16:48:28 WebServer: WebServer: Serving HTTP on 192.168.0.14 port 80.  
16:48:28 WebServer: \*\*\*  
16:48:29 WebServer: started: 16:48:29  
16:48:29 WebServer: \*\*\*  
16:48:29 WebServer: WebServer: Serving HTTPS on 192.168.0.14 port 443.  
16:48:29 WebServer: \*\*\*

Any ideas?

---

<div class="post-metadata">

**Author:** ![joshuamc](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@joshuamc](https://forums.plex.tv/u/joshuamc)\
**Post date:** [October 4, 2016, 4:47pm UTC](https://forums.plex.tv/t/plexconnect-py-wont-load/161470/2 "2016-10-04T16:47:31Z")

</div>

Meant to add this is on windows 10

Latest version of plex and plex connect

---

<div class="post-metadata">

**Author:** ![joshuamc](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@joshuamc](https://forums.plex.tv/u/joshuamc)\
**Post date:** [October 9, 2016, 1:47pm UTC](https://forums.plex.tv/t/plexconnect-py-wont-load/161470/3 "2016-10-09T13:47:06Z")

</div>

Thanks for the help!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:25pm UTC](https://forums.plex.tv/t/plexconnect-py-wont-load/161470/4 "2020-01-08T19:25:19Z")

</div>