# PlexConnect Stopped Working **URL:** \ **Category:** Apps & Creations\ **Created:** [April 12, 2014, 2:15am UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399 "2014-04-12T02:15:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![piketo34](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@piketo34](https://forums.plex.tv/u/piketo34)\ **Post date:** [April 12, 2014, 2:15am UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/1 "2014-04-12T02:15:57Z")
Hello All  I just want to say thanks in advance as I am sure someone will be able to fix my issue. I have been running PlexConnect to two ATV's (one 2 and on 3) for about 3 months now with no issues. About 4 nights ago I noticed my ATV2 was not working anymore. I then tried my ATV3 to find out it had also stopped working. I have since noticed that for some reason BOTH certificates were gone from them. I then re-installed the certificates and tried again with no luck. So then I Started from scratch.... by installing everything over again and creating new Certificate and sending to both ATV's still with no luck. Nothing has changed on the Network as far as I can tell... my static IP for the Media PC is still 192.168.1.20. My Server is running on Windows 7 64bit. Here is what PlexConnect is saying... hope this is what is needed to find my problem. Any help would be greatly appreciated... and Thanks again     21:35:40 PlexConnect: \*\*\* 21:35:40 PlexConnect: PlexConnect 21:35:40 PlexConnect: Press CTRL-C to shut down. 21:35:40 PlexConnect: \*\*\* 21:35:40 Settings: add setting enable\_plexgdm=True 21:35:40 Settings: add setting ip\_pms=192.168.178.10 21:35:40 Settings: add setting port\_pms=32400 21:35:40 Settings: add setting enable\_dnsserver=True 21:35:40 Settings: add setting port\_dnsserver=53 21:35:40 Settings: add setting ip\_dnsmaster=8.8.8.8 21:35:40 Settings: add setting prevent\_atv\_update=True 21:35:40 Settings: add setting enable\_plexconnect\_autodetect=True 21:35:40 Settings: add setting ip\_plexconnect=0.0.0.0 21:35:40 Settings: add setting hosttointercept=trailers.apple.com 21:35:40 Settings: add setting port\_webserver=80 21:35:40 Settings: add setting enable\_webserver\_ssl=True 21:35:40 Settings: add setting port\_ssl=443 21:35:40 Settings: add setting certfile=./assets/certificates/trailers.pem 21:35:40 Settings: add setting loglevel=Normal 21:35:40 Settings: add setting logpath=. 21:35:40 PlexConnect: started: 21:35:40 21:35:40 PlexConnect: Version: 0.3.1+ 21:35:40 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:24) [MSC v.1500  64 bit (AMD64)] 21:35:40 PlexConnect: Host OS: win32 21:35:41 PlexConnect: IP\_self: 192.168.1.20 21:35:41 DNSServer: started: 21:35:41 21:35:41 DNSServer: \*\*\* 21:35:41 DNSServer: DNSServer: Serving DNS on 192.168.1.20 port 53. 21:35:41 DNSServer: intercept: ['trailers.apple.com'] =\> 192.168.1.20 21:35:41 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld .apple.com.edgesuite.net'] =\> 127.0.0.1 21:35:41 DNSServer: forward other to higher level DNS: 8.8.8.8 21:35:41 DNSServer: \*\*\* 21:35:41 WebServer: started: 21:35:41 21:35:41 WebServer: \*\*\* 21:35:41 WebServer: WebServer: Serving HTTP on 192.168.1.20 port 80. 21:35:41 WebServer: \*\*\* 21:35:41 WebServer: started: 21:35:41 21:35:41 WebServer: \*\*\* 21:35:41 WebServer: WebServer: Serving HTTPS on 192.168.1.20 port 443. 21:35:41 WebServer: \*\*\* 21:35:58 DNSServer: DNS request received! 21:35:58 DNSServer: Source: ('192.168.1.15', 53412) 21:35:58 DNSServer: Domain: bookkeeper.itunes.apple.com 21:35:58 DNSServer: \*\*\*forward request 21:35:58 DNSServer: -\> DNS response from higher level 21:35:59 DNSServer: DNS request received! 21:35:59 DNSServer: Source: ('192.168.1.15', 52767) 21:35:59 DNSServer: Domain: upp.itunes.apple.com 21:35:59 DNSServer: \*\*\*forward request 21:35:59 DNSServer: -\> DNS response from higher level 21:43:44 DNSServer: DNS request received! 21:43:44 DNSServer: Source: ('192.168.1.15', 54355) 21:43:44 DNSServer: Domain: trailers.apple.com 21:43:44 DNSServer: \*\*\*intercept request 21:43:44 DNSServer: -\> DNS response: 192.168.1.20 21:43:46 DNSServer: DNS request received! 21:43:46 DNSServer: Source: ('192.168.1.15', 58940) 21:43:46 DNSServer: Domain: p50-buy.itunes.apple.com.akadns.net 21:43:46 DNSServer: \*\*\*forward request 21:43:46 DNSServer: -\> DNS response from higher level 21:43:49 DNSServer: DNS request received! 21:43:49 DNSServer: Source: ('192.168.1.15', 56237) 21:43:49 DNSServer: Domain: itunes-cdn.apple.com.akadns.net 21:43:49 DNSServer: \*\*\*forward request 21:43:49 DNSServer: -\> DNS response from higher level 21:43:51 DNSServer: DNS request received! 21:43:51 DNSServer: Source: ('192.168.1.15', 59034) 21:43:51 DNSServer: Domain: ax.init-cdn.itunes.apple.com.akadns.net 21:43:51 DNSServer: \*\*\*forward request 21:43:51 DNSServer: -\> DNS response from higher level 21:47:29 DNSServer: DNS request received! 21:47:29 DNSServer: Source: ('192.168.1.15', 61528) 21:47:29 DNSServer: Domain: p50-buy.itunes.apple.com 21:47:29 DNSServer: \*\*\*forward request 21:47:29 DNSServer: -\> DNS response from higher level 21:47:39 DNSServer: DNS request received! 21:47:39 DNSServer: Source: ('192.168.1.15', 61369) 21:47:39 DNSServer: Domain: trailers.apple.com 21:47:39 DNSServer: \*\*\*intercept request 21:47:39 DNSServer: -\> DNS response: 192.168.1.20 21:48:21 DNSServer: DNS request received! 21:48:21 DNSServer: Source: ('192.168.1.3', 56247) 21:48:21 DNSServer: Domain: init-p01md.apple.com 21:48:21 DNSServer: \*\*\*forward request 21:48:21 DNSServer: -\> DNS response from higher level 21:48:47 DNSServer: DNS request received! 21:48:47 DNSServer: Source: ('192.168.1.15', 61728) 21:48:47 DNSServer: Domain: gs-loc.apple.com 21:48:47 DNSServer: \*\*\*forward request 21:48:47 DNSServer: -\> DNS response from higher level 21:48:48 DNSServer: DNS request received! 21:48:48 DNSServer: Source: ('192.168.1.15', 61728) 21:48:48 DNSServer: Domain: gs-loc.apple.com 21:48:48 DNSServer: \*\*\*forward request 21:48:48 DNSServer: -\> DNS response from higher level 21:48:50 DNSServer: DNS request received! 21:48:50 DNSServer: Source: ('192.168.1.15', 65451) 21:48:50 DNSServer: Domain: cl2.apple.com 21:48:50 DNSServer: \*\*\*forward request 21:48:50 DNSServer: -\> DNS response from higher level     ---
**Author:** ![DrZeuss](https://avatars.discourse-cdn.com/v4/letter/d/bbce88/32.png) [@DrZeuss](https://forums.plex.tv/u/DrZeuss)\ **Post date:** [April 12, 2014, 9:03am UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/2 "2014-04-12T09:03:03Z")
It looks like PlexConnect's use of Apple's GDM has messed up the IP address of the PMS that PlexConnect is trying to connect to. Try disabling GDM: enable\_plexgdm=False and set the IP of the PMS manually: ip\_pms=x.x.x.x. Then restart PlexConnect. Also, I wouldn't use Google's public IP 8.8.8.8 as the DNS Master address. Set the fns master to your ISP DNS address: ip\_dnsmaster=x.x.x.x ---
**Author:** ![piketo34](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@piketo34](https://forums.plex.tv/u/piketo34)\ **Post date:** [April 12, 2014, 12:14pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/3 "2014-04-12T12:14:23Z")
Ok DrZeuss Here is what I have done; I opened the Settings.cfg file and changed to what you said to try (i did the public address too but put google back in for now) then saved see below.   [PlexConnect] enable\_plexgdm = False ip\_pms = 192.168.1.20 port\_pms = 32400 enable\_dnsserver = True port\_dnsserver = 53 ip\_dnsmaster = 8.8.8.8 prevent\_atv\_update = True enable\_plexconnect\_autodetect = True ip\_plexconnect = 0.0.0.0 hosttointercept = trailers.apple.com port\_webserver = 80 enable\_webserver\_ssl = True port\_ssl = 443 certfile = ./assets/certificates/trailers.pem loglevel = Normal logpath = . disable\_plexgdm = False   This is then what I see once I have saved and restarted PlexConnect:   08:00:16 PlexConnect: \*\*\* 08:00:16 PlexConnect: PlexConnect 08:00:16 PlexConnect: Press CTRL-C to shut down. 08:00:16 PlexConnect: \*\*\* 08:00:16 PlexConnect: started: 08:00:16 08:00:16 PlexConnect: Version: 0.3.1+ 08:00:16 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:24) [MSC v.1500  64 bit (AMD64)] 08:00:16 PlexConnect: Host OS: win32 08:00:16 PlexConnect: IP\_self: 192.168.1.20 08:00:16 DNSServer: started: 08:00:16 08:00:16 DNSServer: \*\*\* 08:00:16 DNSServer: DNSServer: Serving DNS on 192.168.1.20 port 53. 08:00:16 DNSServer: intercept: ['trailers.apple.com'] =\> 192.168.1.20 08:00:16 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld .apple.com.edgesuite.net'] =\> 127.0.0.1 08:00:16 DNSServer: forward other to higher level DNS: 8.8.8.8 08:00:16 DNSServer: \*\*\* 08:00:16 WebServer: started: 08:00:16 08:00:16 WebServer: \*\*\* 08:00:16 WebServer: WebServer: Serving HTTP on 192.168.1.20 port 80. 08:00:16 WebServer: \*\*\* 08:00:16 WebServer: started: 08:00:16 08:00:16 WebServer: \*\*\* 08:00:16 WebServer: WebServer: Serving HTTPS on 192.168.1.20 port 443. 08:00:16 WebServer: \*\*\* 08:01:22 DNSServer: DNS request received! 08:01:22 DNSServer: Source: ('192.168.1.3', 51218) 08:01:22 DNSServer: Domain: p50-buy.itunes.apple.com.akadns.net 08:01:22 DNSServer: \*\*\*forward request 08:01:22 DNSServer: -\> DNS response from higher level 08:01:27 DNSServer: DNS request received! 08:01:27 DNSServer: Source: ('192.168.1.3', 49189) 08:01:27 DNSServer: Domain: trailers.apple.com 08:01:27 DNSServer: \*\*\*intercept request 08:01:27 DNSServer: -\> DNS response: 192.168.1.20   Not sure what I am doing wrong as it does not seem to be running at all now. Thanks again for all your help       ---
**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\ **Post date:** [April 12, 2014, 12:41pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/4 "2014-04-12T12:41:22Z")
As per the “read before posting” thread, specifically the troubleshooting section, can you provide the details requested, especially a log with LogLevel = High (note the capital H is important). ---
**Author:** ![piketo34](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@piketo34](https://forums.plex.tv/u/piketo34)\ **Post date:** [April 12, 2014, 1:13pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/5 "2014-04-12T13:13:02Z")
Ok So here goes: Apple TV 3 6.1 PlexConnect IP 192.168.1.20 PlexConnect Ver.# 0.3.1+ PMS Ver.# 0.9.9.7.429-f80a8d6 PMS IP 192.168.1.20 I Then set LogLevel to "High" restarted and Control C to close. This is the contents of Settings.cfg: [PlexConnect] enable\_plexgdm = False ip\_pms = 192.168.1.20 port\_pms = 32400 enable\_dnsserver = True port\_dnsserver = 53 ip\_dnsmaster = 8.8.8.8 prevent\_atv\_update = True enable\_plexconnect\_autodetect = True ip\_plexconnect = 0.0.0.0 hosttointercept = trailers.apple.com port\_webserver = 80 enable\_webserver\_ssl = True port\_ssl = 443 certfile = ./assets/certificates/trailers.pem loglevel = Normal logpath = .   I believe this is the Contents of the PlexConnect .log file   08:58:34 PlexConnect: started: 08:58:34 08:58:34 PlexConnect: Version: 0.3.1+ 08:58:34 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:24) [MSC v.1500 64 bit (AMD64)] 08:58:34 PlexConnect: Host OS: win32 08:58:34 PlexConnect: IP\_self: 192.168.1.20 08:58:34 DNSServer: started: 08:58:34 08:58:34 DNSServer: \*\*\* 08:58:34 DNSServer: DNSServer: Serving DNS on 192.168.1.20 port 53. 08:58:34 DNSServer: \*\*\* 08:58:34 WebServer: started: 08:58:34 08:58:34 WebServer: \*\*\* 08:58:34 WebServer: WebServer: Serving HTTP on 192.168.1.20 port 80. 08:58:34 WebServer: \*\*\* 08:58:34 WebServer: started: 08:58:34 08:58:34 WebServer: \*\*\* 08:58:34 WebServer: WebServer: Serving HTTPS on 192.168.1.20 port 443. 08:58:34 WebServer: \*\*\* 09:03:14 PlexConnect: Shutting down. 09:03:14 WebServer: Shutting down. 09:03:15 WebServer: Shutting down. 09:03:16 DNSServer: Shutting down. 09:03:16 PlexConnect: shutdown   The Port 32400 is Open on my Router if that means anything I also have created the certificates placing them in the Certificate folder in the assets folder. I also put the certificate on the ATV as well. Thanks for all you patients with me as I am new to all this kinda stuff. If I have missed anything please let me know. Thanks again ---
**Author:** ![swoop124](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@swoop124](https://forums.plex.tv/u/swoop124)\ **Post date:** [April 12, 2014, 6:27pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/6 "2014-04-12T18:27:17Z")
Hi guys, i have the same issue. since 2 nights. It semes plexconnect can't connet to PMS. My config: - Your ATV model (2 or 3) and firmware version (found under the ATV settings \> general \> about \> Apple TV software): ATV3 5.3(6105) - The DNS server set on the ATV (found under the ATV settings \> general \> network \> DNS): 10.10.20.200 - The device and operating system (including version number) that PlexConnect is installed on: Windows Server 2012 - The local IP address of the device that PlexConnect is installed on: 10.10.20.200 - The device and operating system (including version number) that the Plex media server (PMS) is installed on: Windows Server 2012 - The local IP address of the device that the Plex media server (PMS) is installed on: 10.10.20.200 - Where your media is stored (e.g. internal drive): Drives V:, W:, X: (all drives on samba network shares) - The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one. Github (11.04.2014) Version: 0.3.1+ - The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)   Logfile ``` 20:15:15 PlexConnect: started: 20:15:15 20:15:15 PlexConnect: Version: 0.3.1+ 20:15:15 PlexConnect: Python: 2.7.5 (default, May 15 2013, 22:44:16) [MSC v.1500 64 bit (AMD64)] 20:15:15 PlexConnect: Host OS: win32 20:15:15 Settings: getsetting enable_plexconnect_autodetect=True 20:15:15 PlexConnect: IP_self: 10.10.20.200 20:15:15 Settings: getsetting hosttointercept=trailers.apple.com 20:15:15 Settings: getsetting enable_dnsserver=True 20:15:15 DNSServer: started: 20:15:15 20:15:15 Settings: getsetting port_dnsserver=53 20:15:15 Settings: getsetting ip_dnsmaster=10.10.10.75 20:15:15 Settings: getsetting prevent_atv_update=True 20:15:15 DNSServer: *** 20:15:15 DNSServer: DNSServer: Serving DNS on 10.10.20.200 port 53. 20:15:15 DNSServer: intercept: ['trailers.apple.com'] => 10.10.20.200 20:15:15 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1 20:15:15 DNSServer: forward other to higher level DNS: 10.10.10.75 20:15:15 DNSServer: *** 20:15:15 Settings: getsetting enable_webserver_ssl=True 20:15:15 WebServer: started: 20:15:15 20:15:15 Settings: getsetting port_webserver=80 20:15:15 WebServer: *** 20:15:15 WebServer: WebServer: Serving HTTP on 10.10.20.200 port 80. 20:15:15 WebServer: *** 20:15:15 ATVSettings: init class CATVSettings 20:15:15 ATVSettings: load settings 20:15:15 WebServer: started: 20:15:15 20:15:15 Settings: getsetting port_ssl=443 20:15:15 Settings: getsetting certfile=./assets/certificates/trailers.pem 20:15:15 Settings: getsetting certfile=./assets/certificates/trailers.pem 20:15:15 WebServer: *** 20:15:15 WebServer: WebServer: Serving HTTPS on 10.10.20.200 port 443. 20:15:15 WebServer: *** 20:15:24 DNSServer: DNS request received! 20:15:24 DNSServer: Source: ('10.10.20.121', 59305) 20:15:24 DNSServer: Domain: www4.l.google.com --> Youtube is working fine 20:15:24 DNSServer: ***forward request 20:15:24 DNSServer: -> DNS response from higher level 20:15:29 DNSServer: DNS request received! 20:15:29 DNSServer: Source: ('10.10.20.121', 53568) 20:15:29 DNSServer: Domain: trailers.apple.com 20:15:29 DNSServer: ***intercept request 20:15:29 DNSServer: -> DNS response: 10.10.20.200 ``` certificates are from 28.8.2013 since august 2013 no problems til yesterday. any ideas? thanks ---
**Author:** ![swoop124](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@swoop124](https://forums.plex.tv/u/swoop124)\ **Post date:** [April 12, 2014, 7:39pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/7 "2014-04-12T19:39:35Z")
so, i've testet the plexconnet with a ubunt 12.04.4 VM, but same result. "TRAILER IS NOT AVAILABLE. PlEASE TRY AGAIN LATER." Settings.cfg ``` [PlexConnect] enable_plexgdm = False ip_pms = 10.10.20.200 port_pms = 32400 enable_dnsserver = True port_dnsserver = 53 ip_dnsmaster = 8.8.8.8 prevent_atv_update = True enable_plexconnect_autodetect = True ip_plexconnect = 10.10.20.220 hosttointercept = trailers.apple.com port_webserver = 80 enable_webserver_ssl = True port_ssl = 443 certfile = ./assets/certificates/trailers.pem loglevel = High logpath = . ``` Log ``` 21:23:16 PlexConnect: started: 21:23:16 21:23:16 PlexConnect: Version: 0.3.1+ 21:23:16 PlexConnect: Python: 2.7.3 (default, Feb 27 2014, 20:00:17) [GCC 4.6.3] 21:23:16 PlexConnect: Host OS: linux2 21:23:16 Settings: getsetting enable_plexconnect_autodetect=False 21:23:16 Settings: getsetting ip_plexconnect=10.10.20.220 21:23:16 PlexConnect: IP_self (from settings): 10.10.20.220 21:23:16 Settings: getsetting hosttointercept=trailers.apple.com 21:23:16 Settings: getsetting enable_dnsserver=True 21:23:16 DNSServer: started: 21:23:16 21:23:16 Settings: getsetting port_dnsserver=53 21:23:16 Settings: getsetting ip_dnsmaster=8.8.8.8 21:23:16 Settings: getsetting prevent_atv_update=False 21:23:16 DNSServer: *** 21:23:16 DNSServer: DNSServer: Serving DNS on 10.10.20.220 port 53. 21:23:16 DNSServer: intercept: ['trailers.apple.com'] => 10.10.20.220 21:23:16 DNSServer: restrain: [] => 127.0.0.1 21:23:16 DNSServer: forward other to higher level DNS: 8.8.8.8 21:23:16 DNSServer: *** 21:23:16 WebServer: started: 21:23:16 21:23:16 Settings: getsetting port_webserver=80 21:23:16 WebServer: *** 21:23:16 WebServer: WebServer: Serving HTTP on 10.10.20.220 port 80. 21:23:16 WebServer: *** 21:23:16 ATVSettings: init class CATVSettings 21:23:16 ATVSettings: load settings 21:23:16 Settings: getsetting enable_webserver_ssl=True 21:23:16 WebServer: started: 21:23:16 21:23:16 Settings: getsetting port_ssl=443 21:23:16 Settings: getsetting certfile=./assets/certificates/trailers.pem 21:23:16 Settings: getsetting certfile=./assets/certificates/trailers.pem 21:23:16 WebServer: *** 21:23:16 WebServer: WebServer: Serving HTTPS on 10.10.20.220 port 443. 21:23:16 WebServer: *** 21:23:25 DNSServer: DNS request received! 21:23:25 DNSServer: Source: ('10.10.20.121', 53475) 21:23:25 DNSServer: Domain: trailers.apple.com 21:23:25 DNSServer: ***intercept request 21:23:25 DNSServer: -> DNS response: 10.10.20.220 21:24:35 PlexConnect: Shutting down. 21:24:36 WebServer: Shutting down. 21:24:36 ATVSettings: save settings 21:24:36 WebServer: Shutting down. 21:24:40 DNSServer: Shutting down. 21:24:40 PlexConnect: shutdown ``` i'am pretty shure the config is OK, so where ist the problem? thanks for help ---
**Author:** ![swoop124](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@swoop124](https://forums.plex.tv/u/swoop124)\ **Post date:** [April 12, 2014, 10:22pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/8 "2014-04-12T22:22:35Z")
OK, Guys. form my i fixed it partly. 1. i've upgraded my apple TV 3 to newest Firmware 7.1 "Apple TV-Software 6.1(6698.99.16)" 2. i created a new certificate described [here](https://forums.plex.tv/topic/79540-windows-specific-instructions-for-creating-and-installing-the-ssl-cert/) and uploaded it to my Apple TV as described. i dont know if i had to upgrade my Apple TV, but i test it tomorow. now i can connect to my PMS but there are no Images an i can not access any Movies. so long ---
**Author:** ![piketo34](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@piketo34](https://forums.plex.tv/u/piketo34)\ **Post date:** [April 12, 2014, 10:25pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/9 "2014-04-12T22:25:14Z")
Swoop124 And everyone else having this odd issue... I have fixed my problem. I use a Windows 7 PC for my PMS and PlexConnect server and this is what I did: 1. Used certmgr.msc to search for all the Trailer Certificates and deleted (I had four for some reason) 2. Removed Certificates off both ATV's Used IPhone Config Utility to re-create and put back onto ATV's... \*Note\* do not modify the Cert that is there... delete and re-create new one. 3. Started things back up and everything is working great!! Hope this helps for anyone else with this issue... and again thanks to all for the help. ---
**Author:** ![piketo34](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@piketo34](https://forums.plex.tv/u/piketo34)\ **Post date:** [April 12, 2014, 10:26pm UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/10 "2014-04-12T22:26:23Z")
Hahaha way to funny.... posting same fix at the same time!!! Well done sir! ---
**Author:** ![swoop124](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@swoop124](https://forums.plex.tv/u/swoop124)\ **Post date:** [April 13, 2014, 8:39am UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/11 "2014-04-13T08:39:10Z")
hello, now i can confirm, softwareupdate is not necessary, but it is working with Apple TV-Software 6.1. greetings swoop124 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 21, 2019, 1:49am UTC](https://forums.plex.tv/t/plexconnect-stopped-working/63399/12 "2019-12-21T01:49:52Z")
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