# .plexmatch not helping scanner mismatch

**URL:** <https://forums.plex.tv/t/plexmatch-not-helping-scanner-mismatch/787146>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows, library-management\
**Created:** [April 8, 2022, 11:28pm UTC](https://forums.plex.tv/t/plexmatch-not-helping-scanner-mismatch/787146 "2022-04-08T23:28:16Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [April 8, 2022, 11:38pm UTC](https://forums.plex.tv/t/plexmatch-not-helping-scanner-mismatch/787146/2 "2022-04-08T23:38:33Z")

</div>

And your library are using the new native Plex agent?

And if so, do a [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) and after that, upload a zip with your logs

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