# .plexmatch Not Working ... Sometimes

**URL:** <https://forums.plex.tv/t/plexmatch-not-working-sometimes/885642>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [August 18, 2024, 11:18pm UTC](https://forums.plex.tv/t/plexmatch-not-working-sometimes/885642 "2024-08-18T23:18:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![nurbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nurbles/32/244454_2.png) [@nurbles](https://forums.plex.tv/u/nurbles)\
**Post date:** [August 18, 2024, 11:18pm UTC](https://forums.plex.tv/t/plexmatch-not-working-sometimes/885642/1 "2024-08-18T23:18:04Z")

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Server Version#: 1.40.5.8854  
Player Version#: n/a

I’m trying to get three TV documentaries matched using `.plexmatch` files, since the library’s **Plex Series** agent does not show listings for them when I try to match and for some brain-dead reason, the match tool doesn’t allow us to use a different agent when the default agent cannot find the show (as it does with non-Plex Series agents.)

My documentaries are both Ken Burns’ shows, _Mark Twain_, and _Brooklyn Bridge_. Here’re the `.plexmatch` files for each:

```auto
Title: Mark Twain
Year: 2001
imdbid: 0306355

```

and

```auto
Title: Brooklyn Bridge
Year: 1981
imdbid: 0082106

```

I’ve done [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064) twice now, and both shows remain blank and unmatched. Apparently, the `.plexmatch` file may be ignored in some circumstances which are, apparently, beyond customer control. I really with this feature worked as documented. Any chance it might get fixed?

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [August 18, 2024, 11:30pm UTC](https://forums.plex.tv/t/plexmatch-not-working-sometimes/885642/2 "2024-08-18T23:30:56Z")

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You have these in a “Movies-” type library, right? That’s the only type of library for which IMDB ids are relevant, and these particular ids are specific to the TV movie versions of these shows. “Mark Twain” has a series entry on TVDB (id 427166), so you can shoehorn that one into a TV library if you prefer (using that id).

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**Author:** ![nurbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nurbles/32/244454_2.png) [@nurbles](https://forums.plex.tv/u/nurbles)\
**Post date:** [August 19, 2024, 1:14pm UTC](https://forums.plex.tv/t/plexmatch-not-working-sometimes/885642/3 "2024-08-19T13:14:55Z")

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It would’ve helped if the documentation for `.plexmatch` files made a note that some ID values were only used by specific media library types. I had tried tmdbid before trying imdbid, with no success with either. I gave up in frustration, since I was following the documentation and not seeing the promised results.

FWIW, I checked again this morning and the _Brooklyn Bridge_ (1981) documentary did finally match, as _Espy Awards_ (1993)! Considering that’s not even close to correct, since Plex didn’t use the hint due to it being for imdb and this being a TV library, that’s a rather remarkable mistake for the **Plex Series** agent. 🤪

When I get home from work I will look up the show ID values from TheTVDB and try those instead. Maybe I will finally get not only matches, but _correct_ matches.

[EDIT] Well, I changed the problem shows to use `tvdbid:` and three of the four now match up fine. However, The _Brooklyn Bridge_ documentary from 1981 is still identified as a 1991 sitcom. And although I try to change the description and poster manually, my changes are not appearing in the library or on my home screen – but they do show as saved when I open the show for editing! But still, Plex doesn’t allow me to edit many aspects of the meta data for a show, so without a correct match it is just stupid. Apparently the Plex Series agent is too arrogant to admit that it can make a mistake.

Can you tell I’m frustrated? I had far, far less trouble with the older agents, and I only upgraded because I got tired of being nagged to “upgrade” (?really?) to the new Plex Series agent – Every. Single. Time. I access the library.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 17, 2024, 1:15pm UTC](https://forums.plex.tv/t/plexmatch-not-working-sometimes/885642/4 "2024-11-17T13:15:15Z")

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