# plexpass no extras?

**URL:** <https://forums.plex.tv/t/plexpass-no-extras/167092>\
**Category:** General Discussions\
**Created:** [November 14, 2016, 4:39pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092 "2016-11-14T16:39:54Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![sling](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@sling](https://forums.plex.tv/u/sling)\
**Post date:** [November 14, 2016, 4:39pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/1 "2016-11-14T16:39:54Z")

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I have a plexpass but see no extras on my AppleTV 4.  
everything is the same as without plexpass

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**Author:** ![eric\_grau](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eric_grau/32/10438_2.png) [@eric\_grau](https://forums.plex.tv/u/eric_grau)\
**Post date:** [November 14, 2016, 5:28pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/2 "2016-11-14T17:28:23Z")

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[Cinema Trailers & Extras](https://support.plex.tv/hc/en-us/articles/202934883-Cinema-Trailers-Extras "Cinema Trailers & Extras")

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [November 14, 2016, 6:27pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/3 "2016-11-14T18:27:51Z")

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If you just signed up for the Plex Pass, you need to refresh your libraries so it will pull in the extras info.

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**Author:** ![sling](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@sling](https://forums.plex.tv/u/sling)\
**Post date:** [November 14, 2016, 6:46pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/4 "2016-11-14T18:46:03Z")

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I have refresh the libraries but no changes in the music library. I’m going to delete and re-add the library…

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [November 14, 2016, 6:50pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/5 "2016-11-14T18:50:31Z")

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Also check the library settings. Edit the library, go to the advanced tab and scroll down a bit. Look for “Find trailers and extras automatically (Plex Pass required)” and make sure it is also enabled.

Edit - The feature to obtain the extras is part of the Plex Movie Agent, if you use TheMovieDB, make sure that the Plex Agent is also enabled below TheMovieDB and that the setting is enabled for it.

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**Author:** ![sling](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@sling](https://forums.plex.tv/u/sling)\
**Post date:** [November 15, 2016, 11:45am UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/6 "2016-11-15T11:45:05Z")

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@MovieFan.Plex  
That was the solution! Thanks!!!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:13pm UTC](https://forums.plex.tv/t/plexpass-no-extras/167092/7 "2020-01-07T22:13:41Z")

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