# Plexpass question

**URL:** https://forums.plex.tv/t/plexpass-question/445073
**Category:** General Discussions
**Created:** [August 12, 2019, 7:04pm UTC](https://forums.plex.tv/t/plexpass-question/445073 "2019-08-12T19:04:18Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![carnage7\_rogers\_com](https://avatars.discourse-cdn.com/v4/letter/c/ea5d25/32.png) [@carnage7\_rogers\_com](https://forums.plex.tv/u/carnage7_rogers_com)
#### Post date: [August 12, 2019, 7:04pm UTC](https://forums.plex.tv/t/plexpass-question/445073/1 "2019-08-12T19:04:18Z")

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I purchased a plexpass but used the wrong email address can I move it to the other e-mail to access my server.

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### Author: ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)
#### Post date: [August 12, 2019, 7:14pm UTC](https://forums.plex.tv/t/plexpass-question/445073/2 "2019-08-12T19:14:34Z")

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you need to contact billing

[https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)

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### Author: ![carnage7\_rogers\_com](https://avatars.discourse-cdn.com/v4/letter/c/ea5d25/32.png) [@carnage7\_rogers\_com](https://forums.plex.tv/u/carnage7_rogers_com)
#### Post date: [August 12, 2019, 7:24pm UTC](https://forums.plex.tv/t/plexpass-question/445073/3 "2019-08-12T19:24:35Z")

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Thank you for reply

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 10, 2019, 7:30pm UTC](https://forums.plex.tv/t/plexpass-question/445073/4 "2019-11-10T19:30:13Z")

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