# PlexPy error communicating with plex server

**URL:** <https://forums.plex.tv/t/plexpy-error-communicating-with-plex-server/152343>\
**Category:** General Discussions\
**Created:** [July 22, 2016, 11:54am UTC](https://forums.plex.tv/t/plexpy-error-communicating-with-plex-server/152343 "2016-07-22T11:54:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Flornes](https://avatars.discourse-cdn.com/v4/letter/f/b2d939/32.png) [@Flornes](https://forums.plex.tv/u/Flornes)\
**Post date:** [July 22, 2016, 11:54am UTC](https://forums.plex.tv/t/plexpy-error-communicating-with-plex-server/152343/1 "2016-07-22T11:54:20Z")

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Hi,

For the last week or so I get an error in my PlexPy app:  
There was an error communicating with your Plex Server.

How can I fix this issue?  
Plexpy is updated (as of 22.07-2016)  
Plex is updated (as of 22.07-2016)

Log:  
2016-07-22 13:51:17 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:51:17 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:51:17 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:51:17 WARNING Unable to retrieve data for get\_current\_activity\_header.  
2016-07-22 13:51:17 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:51:17 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:51:02 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:51:02 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:51:02 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:51:02 WARNING Unable to retrieve data for get\_current\_activity\_header.  
2016-07-22 13:51:02 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:51:02 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:47 WARNING Unable to retrieve data for get\_recently\_added.  
2016-07-22 13:50:47 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_recently\_added: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:47 WARNING Failed to access uri endpoint /library/recentlyAdded?X-Plex-Container-Start=0&X-Plex-Container-Size=50 with error timed out  
2016-07-22 13:50:46 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:50:46 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:46 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:46 WARNING Unable to retrieve data for get\_current\_activity\_header.  
2016-07-22 13:50:46 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:46 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:40 INFO PlexPy Notifiers :: Pushover notification sent.  
2016-07-22 13:50:39 WARNING PlexPy Monitor :: Unable to get an internal response from the server, ping attempt 3.  
2016-07-22 13:50:39 DEBUG PlexPy Monitor :: Unable to read session list.  
2016-07-22 13:50:39 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:39 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:39 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:50:39 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:39 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:39 WARNING Unable to retrieve data for get\_current\_activity\_header.  
2016-07-22 13:50:39 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:39 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:31 INFO PlexPy is up to date  
2016-07-22 13:50:31 DEBUG Latest version is 2150961d2742afc24d5982fe3d0ddee141f89a26  
2016-07-22 13:50:31 DEBUG Requesting URL via GET method: [https://api.github.com/repos/drzoidberg33/plexpy/commits/master](https://api.github.com/repos/drzoidberg33/plexpy/commits/master)  
2016-07-22 13:50:31 INFO Retrieving latest version information from GitHub  
2016-07-22 13:50:24 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:50:24 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:24 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:23 WARNING Unable to retrieve data for get\_current\_activity\_header.  
2016-07-22 13:50:23 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:23 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:08 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:50:08 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:08 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:50:08 WARNING Unable to retrieve data for get\_current\_activity\_header.  
2016-07-22 13:50:08 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.  
2016-07-22 13:50:08 WARNING Failed to access uri endpoint /status/sessions with error timed out  
2016-07-22 13:49:53 WARNING Unable to retrieve data for get\_activity.  
2016-07-22 13:49:53 WARNING PlexPy Pmsconnect :: Unable to parse XML for get\_current\_activity: ‘NoneType’ object has no attribute ‘getElementsByTagName’.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 22, 2016, 12:01pm UTC](https://forums.plex.tv/t/plexpy-error-communicating-with-plex-server/152343/2 "2016-07-22T12:01:04Z")

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PlexPy software support only in this thread: [https://forums.plex.tv/discussion/169591/plexpy-another-plex-monitoring-program#latest](https://forums.plex.tv/discussion/169591/plexpy-another-plex-monitoring-program#latest)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:39pm UTC](https://forums.plex.tv/t/plexpy-error-communicating-with-plex-server/152343/3 "2020-01-07T21:39:53Z")

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