having the exact same problem here. “unable to load DVRS” also based in Aus.
Tried installing the latest BETA but same problem. Trying to setup the DVR but it never shows up, add manually but it sits there with the spinning circle.
There is somthing obviously broken in the last build- When is PLEX fixing this???
Has anyone been able to find a workaround?
What has worked is to rollback - then remove the DVR
thanks, your steps worked for me! the freepg.tv seems to be missing some channels… 7 Food is missing and maybe others.
May have to check the channel mappings, penned what region EPG is being used. there is a food network guide item… missing is the Ch33 food channel
Thanks to Peter for this post. I faced this issue too (hadn’t noticed until today) and was able to get around it by reverting to build 1226, removing the DVR, upgrading back to 1291, then reinstalling the DVR.
Debian Stretch 9.7
Thank you!
I am having the same problem right now. Dont really want to downgrade
maybe have to wait until they roll out a new update for us
Thank you for the comments everyone, rolled back, uninstalled tuner, installed latest version, used the freEpg XML link, adjusted channel mappings, so far so good! BUT, when I select most ( not all ) TV shows to schedule a recording of an entire series, it only shows an option to record once, and presents a link to my movie folder ? No option to record entire series , any ideas greatly appreciated!!! Thanks for the comments it really helps everyone.
The removal of support of the epg and version upgrade has clearly destroyed the use of a HR home run device and the ability to reinstall/ setup a DVR in Plex for Australian users. Comments clearly state this is known issue and I’d expect the Plex team to resolve the issue ASAP.
For now Ill record my TV on a seperate drive and manual copy files over.
I am another user with the same issue.
I have the same question to Plex, are you going to resolve this issue soon or are you expecting your users to install a previous version to resolve it as suggested by other users?
Tuner: SiliconDust HDHomeRun Connect Duo Gen5
Country: Australia
Tuner was setup and running prior to the changes to the EPG, now the tuner cannot be found.
A possible issue could be any residual configuration or EPG data remaining when access to the default Plex EPG data was removed. You can not easily test for this scenario.
I’m still not able to reproduce this. I can setup the DVR everytime. For those involved, please answer these 3 questions.
1 - what model tuner do you have, if you have more than 1, please list all
2 - what country are you in
3 - did you have a tuner setup before or is this a brand new installation
Hi
1 - I have a Hauppauge WinTV-quadHD Model 1662xx
2 - I’m in Australia
3 - Tuners have been setup and woking fine since live TV functionality became available.
Logs attached.
After going back to the older version (1.16.0.1226-7eb2c8f6f) my tuner works again, but because the EPG in the netherlands is also not supported anymore (Pretty bad choice of Plex, but ok) i needed to upgrade anyway.
So i rolled back to 1.16.0.1226-7eb2c8f6f, deleted my DVR setup, upgraded to 1.16.1.1246 and my tuner can be found. I added an XMLTV files so EPG is also working.
Problem i face since then is that i cannot tune to most channels anymore (was possible in version 1.16.0.1226)
Currently running version: 1.16.2.1297
Click on a channel in the EPG and at most channels i get: “Could not tune channel. Please check your tuner or antenna.”, but i also found 2 channels so far which seem to work fine (i don’t know what the difference is)
What could be wrong? This is since the upgrade to 1.16.1.1246 (and higher)
To answer the questions:
A fix would be highly appreciated.
Edit:
There was a HDHomeRun firmware update available (version 20190621), so i upgraded to that, but as expected this did not resolve the issue.
Because i’m having a firewall between my Plex Server and the TV Tuner i also checked the logging;
So it seems that Plex is not trying to tune to the channel at all for the channels which do not work for some reason.
I had same issues, roll back worked. Mac OSx Server 10.13.6, HDHomerun Extend Model: HDTC-2US. Roll back to 1.16.0.1226 worked.
Many tv shows, when setup to record, are being recognised by Plex as Movies. This has started happening since I have rolled back and re-added the DVR with a free epg in Australia. Previously the same tv shows were recognised as TV shows.
Sounds like plex is missing seasons/episode information
I had the same issue with freepg.tv.
This seems to be a common problem with Plex and is the reason I created the script to extract the epg directly from HDHomeRun (https://github.com/markcs/HDHR_epg) or from the FreeView website (https://github.com/markcs/freeview_xmltv) and create the xmltv file Plex uses.
Being a total NOOB with a synology setup, I have no idea what to do with this script 
Been running LiveDVR / DVR for some time. After upgrading to 1.16 I then added the ubuntu ppa which upgraded me to 1.16.1.1291-158e5b199
I now have the “Unable to load DVRs”, see full EPG guide (US based), and can record, but cannot tune to Live TV channels. ( it was working yesterday even though been on1.16.1.1291-158e5b199 for several days.
