# Plexunreachable

**URL:** <https://forums.plex.tv/t/plexunreachable/814703>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [October 13, 2022, 9:02pm UTC](https://forums.plex.tv/t/plexunreachable/814703 "2022-10-13T21:02:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![stevep12](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@stevep12](https://forums.plex.tv/u/stevep12)\
**Post date:** [October 13, 2022, 9:02pm UTC](https://forums.plex.tv/t/plexunreachable/814703/1 "2022-10-13T21:02:19Z")

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Server Version#:1.28.2.6151-914ddd2b3  
Player Version#:

My plex server is completely unreachable on my plex server computer. I can get to the internet on this system. But actually I cannot even log into my Plex.tv account on it.

On a second system I can log into tthe plex.tv website on a second pc, and I can log into my plex server from it as well…but my library is completely offline.  
what could be going on?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 13, 2022, 9:23pm UTC](https://forums.plex.tv/t/plexunreachable/814703/2 "2022-10-13T21:23:47Z")

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How exactly are you trying to access your server?  
Does it make a difference if you use the [hosted web app](https://app.plex.tv/) or the one bundled with your server (e.g. using [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) if you’re on the same machine or http://[local PMS IP address]:32400/web otherwise)?

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What do you mean by “I can log into my plex server from it [a second pc] as well…”?

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Did you by chance change your account password and opt to sign-out all devices? This will also sign-out / unclaim your server – in that case you won’t be able to access it from other clients unless you reclaim it (or establish a local direct connection).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 11, 2023, 9:24pm UTC](https://forums.plex.tv/t/plexunreachable/814703/3 "2023-01-11T21:24:12Z")

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