# Plz help me

**URL:** https://forums.plex.tv/t/plz-help-me/920843
**Category:** General Discussions
**Tags:** server-windows
**Created:** [May 31, 2025, 10:12pm UTC](https://forums.plex.tv/t/plz-help-me/920843 "2025-05-31T22:12:49Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![wolfz1](https://avatars.discourse-cdn.com/v4/letter/w/f08c70/32.png) [@wolfz1](https://forums.plex.tv/u/wolfz1)
#### Post date: [May 31, 2025, 10:12pm UTC](https://forums.plex.tv/t/plz-help-me/920843/1 "2025-05-31T22:12:49Z")

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Something went wrong. Processor Declined - Fraud Suspected  
If the problem persists, please contact

What’s that about

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 31, 2025, 10:15pm UTC](https://forums.plex.tv/t/plz-help-me/920843/2 "2025-05-31T22:15:04Z")

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Any context / additional details?  
Is that an error message you get from Windows? Doesn’t sound like a typical Plex error message or warning.

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### Author: ![wolfz1](https://avatars.discourse-cdn.com/v4/letter/w/f08c70/32.png) [@wolfz1](https://forums.plex.tv/u/wolfz1)
#### Post date: [May 31, 2025, 10:37pm UTC](https://forums.plex.tv/t/plz-help-me/920843/3 "2025-05-31T22:37:22Z")

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A message appeared in using the payment subscription to Google Chrome with a mobile

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### Author: ![wolfz1](https://avatars.discourse-cdn.com/v4/letter/w/f08c70/32.png) [@wolfz1](https://forums.plex.tv/u/wolfz1)
#### Post date: [May 31, 2025, 10:38pm UTC](https://forums.plex.tv/t/plz-help-me/920843/4 "2025-05-31T22:38:13Z")

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I want to subscribe and put my Visa card

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 31, 2025, 10:39pm UTC](https://forums.plex.tv/t/plz-help-me/920843/5 "2025-05-31T22:39:12Z")

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I assume this is a message from your bank / credit card company when trying to process a payment. So, I suppose it’ll be best to contact them about this?

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 29, 2025, 10:39pm UTC](https://forums.plex.tv/t/plz-help-me/920843/6 "2025-08-29T22:39:19Z")

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