# PMS and client no random missing photo thumbnail

**URL:** <https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588>\
**Category:** Plex Media Server\
**Tags:** photos-library, server-mac, apple-tv, ios-legacy\
**Created:** [March 15, 2023, 5:46pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588 "2023-03-15T17:46:21Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![JLPVChicago](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@JLPVChicago](https://forums.plex.tv/u/JLPVChicago)\
**Post date:** [March 15, 2023, 5:46pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588/1 "2023-03-15T17:46:21Z")

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Latest versions as of today PMS and IPhone client

All of the sudden, actually even before todays PMS update, some of the thumbnails that showed up have now gone missing. I’ve quit plex and restarted, cleared out web data from Safari, etc. Rescaned libraries, emptied trash, rebuilt databases.

These all worked just fine a few weeks back, now this. I have not changed anything in my libraries. Here are screen shots:

 ![Screenshot 2023-03-15 at 12.39.33 PM](https://global.discourse-cdn.com/plex/original/4X/7/b/f/7bf4b470608098c85c6f024aee7612ac6d9f4ad8.jpeg)  
 ![Screenshot 2023-03-15 at 12.40.08 PM](https://global.discourse-cdn.com/plex/original/4X/3/d/b/3db44fe51dd6806ec7d8d4f3dae7aeba1e88e373.jpeg)

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**Author:** ![JLPVChicago](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@JLPVChicago](https://forums.plex.tv/u/JLPVChicago)\
**Post date:** [March 21, 2023, 7:44pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588/2 "2023-03-21T19:44:42Z")

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OK. No one? This is still a problem.

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**Author:** ![JLPVChicago](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@JLPVChicago](https://forums.plex.tv/u/JLPVChicago)\
**Post date:** [March 29, 2023, 4:02pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588/4 "2023-03-29T16:02:30Z")

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Just updated to 1.31.3.6868 server. Signed out, quit plex, relaunched, rescaled and still the problem exists.

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**Author:** ![JLPVChicago](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@JLPVChicago](https://forums.plex.tv/u/JLPVChicago)\
**Post date:** [April 20, 2023, 5:11pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588/5 "2023-04-20T17:11:46Z")

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OK. Updated to latest version Version 1.32.0.6950 today. Still missing thumbnails! Quit Plex, rescanned library, Refreshed Metadata, emptied trash. Any one out there???

 ![Screenshot 2023-04-20 at 12.03.16 PM](https://global.discourse-cdn.com/plex/original/4X/b/3/f/b3f1da6a27ff689ec2bf28adc6c013040a01a577.jpeg)

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<div class="post-metadata">

**Author:** ![JLPVChicago](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@JLPVChicago](https://forums.plex.tv/u/JLPVChicago)\
**Post date:** [May 12, 2023, 5:55pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588/6 "2023-05-12T17:55:26Z")

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Latest Server update. Still broken.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 10, 2023, 5:56pm UTC](https://forums.plex.tv/t/pms-and-client-no-random-missing-photo-thumbnail/834588/7 "2023-08-10T17:56:21Z")

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