# PMS crashing while in use

**URL:** <https://forums.plex.tv/t/pms-crashing-while-in-use/686712>\
**Category:** Plex Media Server\
**Tags:** server-windows, android-mobile-legacy, smart-tv\
**Created:** [February 4, 2021, 1:38pm UTC](https://forums.plex.tv/t/pms-crashing-while-in-use/686712 "2021-02-04T13:38:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![garysully1986](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/garysully1986/32/226597_2.png) [@garysully1986](https://forums.plex.tv/u/garysully1986)\
**Post date:** [February 4, 2021, 1:38pm UTC](https://forums.plex.tv/t/pms-crashing-while-in-use/686712/1 "2021-02-04T13:38:36Z")

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Server Version#: 4.51.1  
Player Version#: 5.8.1 Plex for Samsung

Hey Guys,

I just built a new pc and moved my plex library over to the new pc, I followed all of the steps found on the site for moving to a new pc found here [Moving Plex to New Computer](https://support.plex.tv/articles/201370363-move-an-install-to-another-system/)

I have claimed the server and gotten everything back online. Every day it seems, plex server quits without warning, I will be in the middle of watching something and it stops, friends have reported they cannot access at random times and I will notice the server is not running.

I have tried to stop the service and restart it, have tried installing/updating to the latest version and no luck. I have ports forwarded correctly so I am not sure what else to try. I can try uploading logs if that will help.

In the crash log it states

Feb 01, 2021 21:37:39.300 [12816] INFO - Crash Uploader - Platform: Windows ServerUUID: 176d0118f5a456522583bfe84c20557d947ba728 UserId: “MY EMAIL” Version: 1.21.2.3943-a91458577  
Feb 01, 2021 21:37:39.300 [8088] DEBUG - HTTP requesting POST [https://sentry.io/api/1233455/minidump?sentry\_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx](https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx)  
Feb 01, 2021 21:37:40.236 [8088] DEBUG - HTTP 200 response from POST [https://sentry.io/api/1233455/minidump?sentry\_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx](https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx)  
Feb 01, 2021 21:37:40.236 [8088] INFO - Successfully reported 1e064636-e2bf-4494-919e-6b2f0190e0a6  
Feb 01, 2021 21:37:40.238 [8088] ERROR - Too many crashdumps detected / retries disallowed!

Is this the reason for the crash?

Edit: Uploaded logs

Any help would be greatly appreciated.[Plex Media Server Logs\_2021-02-04\_13-44-50.zip](https://forums.plex.tv/uploads/short-url/8F07yRvvjjCoaAlVYaNYHAgL9bl.zip) (7.0 MB)

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<div class="post-metadata">

**Author:** ![garysully1986](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/garysully1986/32/226597_2.png) [@garysully1986](https://forums.plex.tv/u/garysully1986)\
**Post date:** [February 6, 2021, 6:01pm UTC](https://forums.plex.tv/t/pms-crashing-while-in-use/686712/2 "2021-02-06T18:01:11Z")

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Hey Guys, has anyone any suggestions on what I can do to fix this issue?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 7, 2021, 6:02pm UTC](https://forums.plex.tv/t/pms-crashing-while-in-use/686712/3 "2021-05-07T18:02:09Z")

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