# PMS crashing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [August 1, 2023, 4:13pm UTC](https://forums.plex.tv/t/pms-crashing/849148 "2023-08-01T16:13:53Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Mehradtaj](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@Mehradtaj](https://forums.plex.tv/u/Mehradtaj)\ **Post date:** [August 1, 2023, 4:13pm UTC](https://forums.plex.tv/t/pms-crashing/849148/1 "2023-08-01T16:13:53Z")
Hello I’m posting this here cause I do not see how to make a request in forums The new version of Plex media server released on July 24th 2023 is causing a lot of crashes on mac systems. Version 1.32.7349 There seems to be an issue with Plex transcoder within the package contents, as described in my Apple console. Please provide a fix! It’s been crashing 2-3 times a day ever since July 24th Thank you and have a lovely day ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [August 1, 2023, 5:22pm UTC](https://forums.plex.tv/t/pms-crashing/849148/2 "2023-08-01T17:22:34Z")
> [@Mehradtaj](#): > > …as described in my Apple console What exact error message do you see in the console (or possibly your [server logs)?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![Mehradtaj](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@Mehradtaj](https://forums.plex.tv/u/Mehradtaj)\ **Post date:** [August 1, 2023, 7:05pm UTC](https://forums.plex.tv/t/pms-crashing/849148/3 "2023-08-01T19:05:12Z")
thanks for the reply, here is what shows in the console (the important part i think anyways) ## please see the users reporting the crash in the reddit post : [https://www.reddit.com/r/PleX/comments/15apylx/server\_keeps\_crashing/?utm\_source=share&utm\_medium=ios\_app&utm\_name=ioscss&utm\_content=2&utm\_term=1](https://www.reddit.com/r/PleX/comments/15apylx/server_keeps_crashing/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1) ## Translated Report (Full Report Below) Process: Plex Transcoder [22130] Path: /Applications/Plex Media Server.app/Contents/MacOS/Plex Transcoder Identifier: Plex Transcoder Version: ??? Code Type: X86-64 (Native) Parent Process: Exited process [18467] User ID: 501 Date/Time: 2023-07-24 22:13:44.5149 -0400 OS Version: macOS 13.4.1 (22F770820d) Report Version: 12 Bridge OS Version: 3.0 (14Y910) Anonymous UUID: 084CA438-A29E-AEC8-F046-D784FE75472F Time Awake Since Boot: 900000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC\_BAD\_ACCESS (SIGSEGV) Exception Codes: KERN\_INVALID\_ADDRESS at 0x0000000000000028 Exception Codes: 0x0000000000000001, 0x0000000000000028 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [22130] VM Region Info: 0x28 is not in any region. Bytes before following region: 140737487077336 REGION TYPE START - END [VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START —\> shared memory 7fffffec8000-7fffffec9000 [4K] r-x/r-x SM=SHM Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libavformat.59.dylib 0x106d18e41 0x106b2e000 + 2010689 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 30, 2023, 7:05pm UTC](https://forums.plex.tv/t/pms-crashing/849148/4 "2023-10-30T19:05:56Z")
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