# Pms-docker:plexpass image needs restart frequently
**URL:** https://forums.plex.tv/t/pms-docker-plexpass-image-needs-restart-frequently/813837
**Category:** Plex Media Server
**Tags:** server-docker
**Created:** [October 6, 2022, 9:04pm UTC](https://forums.plex.tv/t/pms-docker-plexpass-image-needs-restart-frequently/813837 "2022-10-06T21:04:35Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@DaveRe](https://forums.plex.tv/u/DaveRe)
#### Post date: [October 6, 2022, 9:04pm UTC](https://forums.plex.tv/t/pms-docker-plexpass-image-needs-restart-frequently/813837/1 "2022-10-06T21:04:35Z")
Server Version#: 1.29.1.6276
Player Version#: 1.55.0.3278-c6164b3c
Periodically (daily, sometimes more) I get a “Playback error” popup on the player when trying to start watching content (unknown error 4294967283). At the same time, I cannot view server settings, etc, via plex.tv in a web browser. I end up having to do a “docker restart” on the container to revive it, and then things seem to work correctly until sometime later, when it happens again.
Logs attached. Ideally, just some idea on how to start troubleshooting would help, too.
edit to correct info on the error message being seen, and now to attach logs.
[Plex Media Server Logs\_2022-10-12\_07-52-43.zip](https://forums.plex.tv/uploads/short-url/4MThwUWq8qwTUMv3TbujIsV4HLW.zip) (521.7 KB)
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### Author:  [@DaveRe](https://forums.plex.tv/u/DaveRe)
#### Post date: [October 12, 2022, 12:54pm UTC](https://forums.plex.tv/t/pms-docker-plexpass-image-needs-restart-frequently/813837/2 "2022-10-12T12:54:11Z")
To add some more info - when I’m getting a “Playback error”, browsing the library results in “Something went wrong. An unexpected error occurred.”
I’ve attached logs to the original post - managed to gather them while it’s in this state, finally. That hasn’t always been possible (sometimes, it times out trying to download them).
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### Author:  [@DaveRe](https://forums.plex.tv/u/DaveRe)
#### Post date: [October 14, 2022, 1:21pm UTC](https://forums.plex.tv/t/pms-docker-plexpass-image-needs-restart-frequently/813837/3 "2022-10-14T13:21:54Z")
Here are Plex and docker logs for the container in the “failed” state (note, had to restart the container to get Plex logs).
The docker logs seem to indicate that the docker image’s s6 overlay is killing and restarting the services multiple times - not sure that’s normal? And CrashUploader is failing to run - not sure if that indicates something has actually crashed?
Plex logs: [Plex Media Server Logs\_2022-10-13\_15-42-21.zip - Google Drive](https://drive.google.com/file/d/150UfgFkP2kFUXD59ORH0en-Q74KKpHkg/view?usp=sharing)
Docker logs: [docker-container-logs.Oct132022.txt - Google Drive](https://drive.google.com/file/d/1539jlXFVIgEwwfwfmz4mVIsw-EWOhMBW/view)
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 12, 2023, 1:22pm UTC](https://forums.plex.tv/t/pms-docker-plexpass-image-needs-restart-frequently/813837/4 "2023-01-12T13:22:13Z")
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