# PMS does not see NAS after changing password

**URL:** <https://forums.plex.tv/t/pms-does-not-see-nas-after-changing-password/831801>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [February 21, 2023, 11:07am UTC](https://forums.plex.tv/t/pms-does-not-see-nas-after-changing-password/831801 "2023-02-21T11:07:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![doCarmo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/docarmo/32/228494_2.png) [@doCarmo](https://forums.plex.tv/u/doCarmo)\
**Post date:** [February 21, 2023, 11:07am UTC](https://forums.plex.tv/t/pms-does-not-see-nas-after-changing-password/831801/1 "2023-02-21T11:07:24Z")

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DS2719+  
DSM 7.1.1-42962 Update 4  
PMS 1.31.1.6716-7000  
[Logs.zip](https://forums.plex.tv/uploads/short-url/xihB5Y2s5jcVUZwsbyaPpMBdpQY.zip) (5.3 MB)

while I was in my network I guess was in this date 2023/02/07 I changed the password in my android phone plex app because ome of the users was not having access to files in PMS after that PMS does not see my NAS I updated everything, which I dont think would help but I was following some instructions how to log out and log in in all the PMS applications

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [February 21, 2023, 5:22pm UTC](https://forums.plex.tv/t/pms-does-not-see-nas-after-changing-password/831801/2 "2023-02-21T17:22:56Z")

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Couple of issues:

### Network config

Your machine has all 4 adapters plugged in and on the same subnet running as peers.  
This isn’t how to do it.

Make them a bond adapter (which gives the capacity) but presents only 1 IP address and makes everything happy (including authentication)

```auto
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - Network interfaces:
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - * 1 lo (127.0.0.1) (00-00-00-00-00-00) (loopback: 1)
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - * 3 eth3 (192.168.50.204) (00-11-32-97-1C-F4) (loopback: 0)
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - * 4 eth2 (192.168.50.203) (00-11-32-97-1C-F3) (loopback: 0)
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - * 5 eth1 (192.168.50.200) (00-11-32-97-1C-F2) (loopback: 0)
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - * 6 eth0 (192.168.50.222) (00-11-32-97-1C-F1) (loopback: 0)
Feb 21, 2023 11:39:54.999 [0x7f658ebaaaa0] DEBUG - * 1 lo (::1) (00-00-00-00-00-00) (loopback: 1)

```

In the Syno:

Control Panel - Network - Network Interface – Create **bond** and select all 4 adapters.

When its completed, the NAS will still be at your primary of 192.168.50.222.

### Notify table overflow

You also have so much music indexed that you’ve overflowed the notify table (which monitors for media additions AND is needed for Dolby audio transcoding.

```auto
Feb 21, 2023 11:40:45.468 [0x7f6587cf2b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/Music/Label/Drumcode/(DC139) Victor Calderone - Burden (2015)" (28: No space left on device)
Feb 21, 2023 11:40:45.478 [0x7f6587cf2b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/Music/Label/Drumcode/(DC140) Alan Fitzpatrick - For An Endless Night (Jel Ford Remix) (2015)" (28: No space left on device)
Feb 21, 2023 11:40:45.479 [0x7f6587cf2b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/Music/Label/Drumcode/(DC141) Adam Beyer - Stone Flower (2015)" (28: No space left on device)
Feb 21, 2023 11:40:45.479 [0x7f6587cf2b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/Music/Label/Drumcode/(DC142) Various - A-Sides Vol.3 (2015)" (28: No space left on device)
Feb 21, 2023 11:40:45.504 [0x7f6587cf2b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/Music/Label/Drumcode/(DC143) Bart Skils - Lost Boys (2015)" (28: No space left on device)

```

Here’s the procedure to use for customizing the Syno per your needs.  
It’s written such that, as your media grows, you update the needed size (within reasonable limits of memory installed) and then restart the Syno to make effective

### Authentication

When you changed the passwords, your PMS also needed updating (the old Plex Token was invalidated.

You have two choices but the easiest for most seems to be

1. Uninstall the package (use the KEEP – first radio button – option to save everything)

2. Reinstall the exact same package again – EXCEPT

3. Click the “New or Lost servers” – Plex Claim Token install assist

4. Click the “Get Plex Claim Token”  
– browser opens  
– New token presented  
– COPY that token to the browser  
– Return to the installer page  
– PASTE the `claim-xxxxxx` token into the box.  
– NEXT NEXT DONE and let it install / reclaim to your account

5. It’ll take a few extra seconds to do this but when done, it’ll confirm it’s claimed by YourPlexUsername again

Now you should have everything

### HOW TO’s

1. Increase number of folders PMS can monitor

> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/490215/22):
>
> FAQ 16: Increase the number of folders Plex can monitor Applicable to all supported versions of DSM. When the Linux ‘inotify’ table fills up, this will cause when Plex to stop automatically detecting new media you add to the server. It will also manifest when there are transcoder problems with Dolby audio codecs. Linux has a default table size which is static. We can increase this at will. On some versions it’s 8192. On newer kernels, the default is 65536 folders. This is easy to incr…

1. Reclaim / fix credentials after password change

> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/39):
>
> FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out) Uninstall the app - Use the first radio button (KEEP) option. Reinstall the same, or newer, SPK (package) version. Select the “Install using Plex Claim Token” button Click the ‘Get Plex Claim Token’ blue hyperlink In the tab which opens, COPY the token it gives you Return to the installation page. You only have 5 minutes. B…

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<div class="post-metadata">

**Author:** ![doCarmo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/docarmo/32/228494_2.png) [@doCarmo](https://forums.plex.tv/u/doCarmo)\
**Post date:** [February 22, 2023, 10:34pm UTC](https://forums.plex.tv/t/pms-does-not-see-nas-after-changing-password/831801/3 "2023-02-22T22:34:00Z")

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thank you  
looks like a lot of work, but I will try to do it as you explain it  
and spend some time reading more FAQ

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 23, 2023, 10:34pm UTC](https://forums.plex.tv/t/pms-does-not-see-nas-after-changing-password/831801/4 "2023-05-23T22:34:47Z")

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