PMS fails and then disappears from system tray repeatedly - can't identify faulty dll file

server-windows

#1

The disappearing PMS issue has been going on for a while. I searched the forum and found the DLL list that are commonly causing errors, but I couldn't find any of the listed DLL files on my computer. I am attaching the crash reports and logs from my most recent crash earlier today. If any information is needed, please let me know. Thanks in advance!


#2

Looks like the files didn’t attach properly. Here they are. EDIT: Nevermind, yes they did haha


#3

@RockTheMullet said:
The disappearing PMS issue has been going on for a while. I searched the forum and found the DLL list that are commonly causing errors, but I couldn’t find any of the listed DLL files on my computer. I am attaching the crash reports and logs from my most recent crash earlier today. If any information is needed, please let me know. Thanks in advance!

Wow - version v0.9.12.19.1537-f38ac80 !
A version going back to November 2015

I am sorry i can’;t help you. - other than say that there is no support for old obsolete versions. There have been many fixes for crashes between then and now

Version 1.8.4 is the current public release and 1.9.0 is Plex Pass
All release notes can be found here http://forums.plex.tv/discussion/62832/plex-media-server/p1

In June 2016 version 1.0 became the minimum level
See http://forums.plex.tv/discussion/268072/plex-media-server-1-5-1-and-plex-media-player-1-2-4-or-newer-are-mandatory-updates#latest

In April 2017, version 1.5.1 became a mandatory update
See http://forums.plex.tv/discussion/268072/plex-media-server-1-5-1-and-plex-media-player-1-2-4-or-newer-are-mandatory-updates

Se please download and install the current version - see https://plex.tv/downloads


#4

haha wow, didn’t realize it was so out of date until you posted that. I forgot that I had been trying to update it a few weeks ago and that it was failing due to at CC++ issue. I got it to install the update and it works again, so thanks!