# PMS is reporting wrong information

**URL:** <https://forums.plex.tv/t/pms-is-reporting-wrong-information/920845>\
**Category:** Plex Media Server\
**Tags:** library-management\
**Created:** [May 31, 2025, 10:39pm UTC](https://forums.plex.tv/t/pms-is-reporting-wrong-information/920845 "2025-05-31T22:39:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![conradseba](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/conradseba/32/101164_2.png) [@conradseba](https://forums.plex.tv/u/conradseba)\
**Post date:** [May 31, 2025, 10:39pm UTC](https://forums.plex.tv/t/pms-is-reporting-wrong-information/920845/1 "2025-05-31T22:39:43Z")

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Server Version#: 1.41.7.9823  
Player Version#: 4.147.0

This is very wrong! an empty recommended section DOES NOT MEAN an empty Library. In fact, there are nearly 10k items in that library..

 ![WhatsApp Image 2025-06-01 at 00.34.36](https://global.discourse-cdn.com/plex/original/4X/8/9/0/890f26c87245c89efe4728adeafcd15c6255a6f8.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 1, 2025, 9:29am UTC](https://forums.plex.tv/t/pms-is-reporting-wrong-information/920845/2 "2025-06-01T09:29:06Z")

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3 posts were split to a new topic: [Wrong metadata](https://forums.plex.tv/t/wrong-metadata/920889)

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**Author:** ![conradseba](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/conradseba/32/101164_2.png) [@conradseba](https://forums.plex.tv/u/conradseba)\
**Post date:** [June 1, 2025, 8:37am UTC](https://forums.plex.tv/t/pms-is-reporting-wrong-information/920845/5 "2025-06-01T08:37:24Z")

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> [@Wrong metadata](https://forums.plex.tv/t/wrong-metadata/920889/2):
>
> Are you having problems with the web app? That’s the web app version, your screenshot looks like the mobile app. I have seen people complain about this problem on mobile but they don’t have any libraries favorited. Long press on Library at the bottom and heart a few libraries and see if it changes.
> 
> Edit: Just searched and also noticed if the phone name had special characters that was also causing this concern.

Thanks for replying. So, yes, it’s the mobile app, and it’s ok that the recommendations tab is empty, this is my intended behaviour, I don’t want to favorite anything, I just want the wording corrected. It should say “there are no recommendations” or similar, very different from empty library.  
Cheers!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 30, 2025, 9:29am UTC](https://forums.plex.tv/t/pms-is-reporting-wrong-information/920845/6 "2025-08-30T09:29:49Z")

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