# PMS Keeps Crashing While Playing

**URL:** <https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 23, 2021, 6:52pm UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037 "2021-12-23T18:52:58Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![AngeloBodetti](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AngeloBodetti](https://forums.plex.tv/u/AngeloBodetti)\
**Post date:** [December 23, 2021, 6:52pm UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/1 "2021-12-23T18:52:58Z")

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Server Version#: 4.72.0  
Player Version#: Latest Chromecast App  
[Plex Media Server Logs\_2021-12-23\_12-47-01.zip](https://forums.plex.tv/uploads/short-url/3OFG3fI1jgUehWYU6BBDD5qbh2c.zip) (2.6 MB)

Hello - I am running my PMS on a Windows 11 PC. I never had any issues until the last 2 months or so. Now it seems when I am watching media the server crashes. Right now I am watching Direct Play content and it crashed twice already.

This is definitely server related and not player because this happens regardless or my player.

Any help is appreciated.

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**Author:** ![AngeloBodetti](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AngeloBodetti](https://forums.plex.tv/u/AngeloBodetti)\
**Post date:** [December 23, 2021, 7:29pm UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/2 "2021-12-23T19:29:43Z")

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Thanks in advance!

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**Author:** ![thompson1506](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thompson1506/32/264710_2.png) [@thompson1506](https://forums.plex.tv/u/thompson1506)\
**Post date:** [December 23, 2021, 7:47pm UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/3 "2021-12-23T19:47:13Z")

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There are a few threads going on here already about this. This is the one I am actively tracking and a few people seems to have eyes on it and may be able to help debug the issue with having people upload crashlogs and samples.

> [@Plex Using 100+ GB of RAM during Schedule Tasks](https://forums.plex.tv/t/server-frequently-crashes-even-after-latest-update/761650):
>
> Server Version#: 1.25.0.5282 Player Version#: 1.38.0.2734-ec4489fe OS (of server): Gentoo [Plex Media Server Logs\_2021-12-02\_04-39-36.zip](https://forums.plex.tv/uploads/short-url/eJDt667H01iTMafpI0ES8fCRcSW.zip) (4.8 MB) For the past week, my Plex server has been crashing randomly during playback. It crashed on my 6 times on Sunday alone, and at least 2 to 3 times daily since. I’ve updated to the most recent release and it’s still crashing frequently. I’ve not changed anything in my settings and have been running this server without this issue for around 5 years to…

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**Author:** ![Swiftserver](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@Swiftserver](https://forums.plex.tv/u/Swiftserver)\
**Post date:** [December 23, 2021, 10:13pm UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/4 "2021-12-23T22:13:55Z")

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ive been having the same issue for over a year. Crashes 2/3 times a day,Sometimes it the plex icon will disappear from the system tray and most times its saying 503 error unavailable

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**Author:** ![AngeloBodetti](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AngeloBodetti](https://forums.plex.tv/u/AngeloBodetti)\
**Post date:** [December 24, 2021, 2:47am UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/5 "2021-12-24T02:47:06Z")

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Can someone check out the logs and let me know whats going on?

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**Author:** ![LibTech](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LibTech](https://forums.plex.tv/u/LibTech)\
**Post date:** [December 24, 2021, 2:55am UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/6 "2021-12-24T02:55:16Z")

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Same issues here since v1.25 released. I just rolled back to the last version of v1.24 and it hasn’t crashed yet tonight.  
[https://www.videohelp.com/software/Plex/old-versions](https://www.videohelp.com/software/Plex/old-versions)  
You have to uninstall the current plex server in order to install an older version. Dont worry, you wont lose your settings/library, it will just take some extra processing time to roll the library back to an older version.

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**Author:** ![thompson1506](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thompson1506/32/264710_2.png) [@thompson1506](https://forums.plex.tv/u/thompson1506)\
**Post date:** [January 6, 2022, 1:10am UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/7 "2022-01-06T01:10:46Z")

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@LibTech - I am a little concerned about how you say that you can just uninstall the current version and it will keep all my settings. I am running my PMS on a Synology NAS that has Linux underlay to it. If I remove the app, I am concerned that it may remove the directories associated with it, which includes quite a bit of work of my database of correcting posters and fixing names of things.

Are you saying you’ve done this downgrade with the a NAS setup or on Windows, since this particular area of the forum is for people running their servers on Windows?

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**Author:** ![LibTech](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LibTech](https://forums.plex.tv/u/LibTech)\
**Post date:** [January 12, 2022, 12:37am UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/8 "2022-01-12T00:37:33Z")

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No sorry, I’m on windows. Your setup is totally different and you should probably make a full backup before trying what I did.

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**Author:** ![charles0569](https://avatars.discourse-cdn.com/v4/letter/c/91b2a8/32.png) [@charles0569](https://forums.plex.tv/u/charles0569)\
**Post date:** [January 12, 2022, 4:46am UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/9 "2022-01-12T04:46:15Z")

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> [@Swiftserver](#):
>
> 每天崩潰 2/3 次，有時 plex

me,too i use synology nas to set task schedule to fix it !  
My PLEX is on Synology

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 12, 2022, 4:46am UTC](https://forums.plex.tv/t/pms-keeps-crashing-while-playing/766037/10 "2022-04-12T04:46:44Z")

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